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NCR Corporation
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IT Support Engineer I

IT Support Engineer I

NCR Corporation

2 - 4 years

6 - 10 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

configuring customer service microsoft windows lan troubleshooting it support hardware networking networking remote access system administration technical support outlook configuration desktop engineering lan troubleshooting desktop support

Work Mode

Work from Office

Job Type

Full Time

Job Description

locationsMUMBAI, IND time typeFull time posted onPosted 11 Days Ago job requisition idR1147532 . TECHNICAL SKILLS: Thorough knowledge of Windows 10 and above Operating System. Good working knowledge of Windows, MS Office 365 & internet technologies. Basic knowledge of networking concepts, troubleshooting LAN/remote access problems. Expertise in configuring and troubleshooting Office365, Browser troubleshooting. Ability and willingness to learn quickly, keep knowledge current. EDUCATION & WORK HISTORY: Minimum qualificationHSC (Grade 12). Technical diploma is preferred, but not mandatory. Minimum 2 years of experience in a technical support role. Candidates with prior experience in a technical, voice-based process will be given priority. COMMUNICATION SKILLS: High proficiency in English grammar, vocabulary, and sentence structure. Fluency in speech - Ability to hold a conversation with ease and minimal use of fillers. Clarity in speech Neutral accent, appropriate rate of speech, pleasant voice, and confident tone. Listening skills - Comprehend what is said, respond appropriately without interrupting the speaker. OTHER ESSENTIAL SKILLS: Telephone etiquette - basic call handling skills. Customer service skills (persuasion, empathy, helpfulness & positive attitude). Good business communication skills (e-mail). Offers of employment are conditional upon passage of screening criteria applicable to the job.

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NCR Corporation

www.ncr.com

IT Services and IT Consulting

Atlanta Georgia

10001 Employees

310 Jobs

Key People

Michael Hayford

President and Chief Executive Officer
Tim Oliver

Chief Financial Officer
Catherine Bessant

Chairman of the Board

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