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CG-VAK Software & Exports Ltd.
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IT Support Executive

IT Support Executive

CG-VAK Software & Exports Ltd.

0 years

0 Lacs

madurai tamil nadu india

Posted:1 day ago| Platform:

Apply

Skills Required

support software development azure provisioning onedrive resolve network wan dhcp triage imaging patch management antivirus checks inventory server powershell technology documentation collaborative service troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Industry & Sector:

IT Services & Software Exports — delivering enterprise software development, managed IT services and technical support to global customers. This is an on-site, India-based role supporting office infrastructure, end-user computing and client environments.

Primary title (high-performing):

IT Support EngineerRole & Responsibilities

Provide on-site technical support for desktops, laptops, printers and peripherals; troubleshoot hardware and OS-level faults to resolution.
Administer and maintain Active Directory, user accounts, group policies and access permissions.
Manage Microsoft 365 and Azure AD user provisioning, mailbox support, Teams and OneDrive troubleshooting.
Diagnose and resolve network issues (LAN/WAN), including DNS and DHCP-related incidents; coordinate with network teams for escalations.
Own helpdesk workflows: triage tickets, prioritise SLAs, document steps and follow up until closure using the ticketing system.
Perform endpoint imaging, patch management and antivirus checks; assist with asset inventory, backups and basic server support.

Skills & Qualifications

Must-Have

Windows Server
Active Directory
Microsoft 365
Azure AD
LAN/WAN troubleshooting
DNS

Preferred

DHCP
Helpdesk ticketing systems
PowerShell

Additional Qualifications

Bachelor's degree or diploma in Computer Science, Information Technology or equivalent preferred.
Proven experience in an on-site IT support or systems administration role; comfortable working Monday–Friday in an India office location.
Strong documentation discipline, ability to escalate effectively and work with cross-functional teams.

Benefits & Culture Highlights

Structured career growth with technical upskilling and exposure to enterprise IT systems.
Collaborative, service-oriented IT team focused on operational excellence and knowledge sharing.
On-site role with consistent shift timings and opportunities to work on client-facing support projects.

Location & Work Type:

India — On-site

How to apply:

Candidates with solid hands-on IT support experience and strong troubleshooting skills are encouraged to apply. Include a concise summary of relevant technologies and recent on-site support experience in your application.Skills: microsoft,windows server,it,troubleshooting,active directory,azure

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IT Support Executive