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Ford Motor Company
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IT Supplier Operations Analyst

IT Supplier Operations Analyst

Ford Motor Company

0 years

5 - 6 Lacs

chennai

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

support service controls purchasing finance leadership software development maintenance networks sharepoint workflow communication collaborative security sourcing servicenow onboarding offboarding technology migration metrics automation dashboard collaboration

Work Mode

Remote

Job Type

Part Time

Job Description

The Ford Motor Company IT Supplier Operations & Connectivity Services team provides services, guidance and support to Ford IT Suppliers and Ford IT Project & Service teams in establishing supplier connectivity, obtaining technical support, and ensuring appropriate controls for suppliers working from a Supplier Facilities and remotely. This is an exciting opportunity to work with Ford IT teams, Suppliers, Purchasing, Finance, and IT Leadership at all levels, globally, to ensure suppliers can readily access Ford environments to provide software development and maintenance services.

B. Tech / Computer Science or any equivalent degree
Understanding of Networks, Remote Access Connectivity, and general IT Operations
Some basic understanding about SharePoint workflow
Customer focused and continuous improvement mindset
Strong communication and inter-personal skills
Strong analytical skills

Nice to Have:

Understanding of Information Security Policies
Experience working with suppliers, sourcing process
Tickets handling using ServiceNow platform

The IT Supplier Operations & Connectivity Analyst will:

Be accountable for flawless Onboarding and Offboarding of Supplier Teams for ET projects
Guide connectivity options for new projects and/or suppliers
Advocate security and control requirements to PDO teams and Suppliers
Provide resolution for any connectivity and client requests / issues
Coordinate technology migration initiatives
Prepare and present scorecard, metrics etc.
Identify and implement improvement opportunities, including process simplification and automation
Co-ordinate with Automation teams for Proof of Concept (POC), dashboard creation etc.
Contribute to End-to-End sourcing process improvement opportunities in collaboration with entire Sourcing team

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IT Supplier Operations Analyst