IT Specialist

Job Description

Key Responsibilities: Implement and manage IT systems across departments (CRM, ERP, website integration, etc.) Handle configuration, customization, and deployment of Odoo (or other ERP/CRM tools) Coordinate with software vendors and internal teams for system rollouts Provide technical support and resolve hardware/software/network issues Ensure data security, backups, and access controls are in place Manage website hosting, domain, email services, and integrations (e.g., WhatsApp, Chatbots, Lead Forms) Set up systems for document management (student passports, transcripts, etc.) Train staff on new software tools and IT processes Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or related field 1–3 years of experience in IT implementation or system administration Familiarity with Odoo, CRMs, Google Workspace, and basic scripting or automation Understanding of networking, system integration, and cloud tools Strong problem-solving skills and ability to work under pressure Excellent communication and documentation skills Show more Show less