The Operational Manager will be responsible for overseeing and optimizing the day-to-day operations of our study abroad consultancy. This includes managing the entire student application lifecycle, leading and mentoring the operations team (counselors, visa processing officers, administrative staff), ensuring process efficiency, maintaining high service quality, and contributing to the overall strategic goals of the company. The ideal candidate will have a strong background in the study abroad industry, exceptional leadership skills, and a passion for operational excellence. Key Responsibilities: 1. Operational Strategy & Process Optimization: *. Develop, implement, and refine operational policies, procedures, and best practices for all stages of the student journey (counseling, application, visa processing, pre-departure, post-arrival support). * Continuously identify areas for process improvement to enhance efficiency, reduce turnaround times, and improve student satisfaction. * Ensure seamless coordination between different departments (e.g., counseling, marketing, finance). 2. Team Leadership & Management: * Lead, mentor, train, and manage the operations team, including student counselors, visa processing officers, and administrative staff. * Set clear performance goals, conduct regular performance reviews, and foster a positive and productive work environment. * Ensure the team is updated with the latest information on university admissions, visa regulations, and destination country policies. 3. Service Delivery & Quality Assurance: * Oversee the end-to-end student application process, ensuring accuracy, timeliness, and adherence to university and visa guidelines. * Monitor service quality and implement measures to ensure high levels of student and parent satisfaction. * Handle escalated student queries and grievances effectively and professionally. 4. Resource Management & Reporting: * Manage operational budgets and resources effectively. * Utilize CRM and other operational software efficiently for tracking, reporting, and data analysis. * Prepare regular operational reports for senior management, highlighting key performance indicators (KPIs), challenges, and achievements. 5. Compliance & Vendor Management: * Ensure all operations comply with relevant legal, ethical, and industry standards. * Liaise with partner universities, visa offices, and other external stakeholders as required. * Maintain strong relationships with vendors and service providers. 6. Collaboration & Growth: * Work closely with the marketing and business development teams to align operational capabilities with market demands. * Contribute to strategic planning and initiatives for company growth and expansion. Show more Show less

Key Responsibilities: Implement and manage IT systems across departments (CRM, ERP, website integration, etc.) Handle configuration, customization, and deployment of Odoo (or other ERP/CRM tools) Coordinate with software vendors and internal teams for system rollouts Provide technical support and resolve hardware/software/network issues Ensure data security, backups, and access controls are in place Manage website hosting, domain, email services, and integrations (e.g., WhatsApp, Chatbots, Lead Forms) Set up systems for document management (student passports, transcripts, etc.) Train staff on new software tools and IT processes Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or related field 1–3 years of experience in IT implementation or system administration Familiarity with Odoo, CRMs, Google Workspace, and basic scripting or automation Understanding of networking, system integration, and cloud tools Strong problem-solving skills and ability to work under pressure Excellent communication and documentation skills Show more Show less

Job Summary: The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, and developing strategies to enhance our market presence. The ideal candidate will have a strong background in sales and business development, particularly in the education sector. Key Responsibilities: - Identify and pursue new business opportunities to drive revenue growth. - Develop and implement strategic business development plans aligned with company goals. - Build and maintain strong relationships with clients, partners, and stakeholders. - Conduct market research to identify trends, opportunities, and competitive landscape. - Collaborate with marketing and sales teams to create effective promotional strategies. - Prepare and deliver compelling presentations to prospective clients. - Negotiate contracts and close deals to achieve sales targets. - Monitor and report on market trends and competitor activities. - Attend industry events and networking opportunities to promote the company. Qualifications: - Bachelor’s degree in Business Administration, Marketing, or a related field. - [5-10 years] of experience in business development or sales, preferably in the education sector. - Strong understanding of market dynamics and customer needs. - Excellent communication, negotiation, and interpersonal skills. - Proven track record of achieving sales targets and driving business growth. - Ability to work independently and as part of a team. - Proficient in Microsoft Office Suite and CRM software. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A collaborative and supportive work environment. - [Other benefits, e.g., health insurance, flexible working hours, etc.]

About Us: AEC Studies Pvt Ltd is a leading educational consultancy dedicated to providing exceptional guidance and support to students pursuing higher education opportunities. We are committed to helping students achieve their academic and career goals. Job Description: We are seeking a motivated and knowledgeable Academic Counselor to join our team. The ideal candidate will provide expert advice and support to students regarding their educational paths, helping them make informed decisions about their academic futures. Key Responsibilities: - Conduct one-on-one counseling sessions with students to assess their academic interests and career goals. - Provide information on various educational programs, courses, and institutions. - Assist students in the application process, including preparation of documents and personal statements. - Stay updated on educational trends, scholarship opportunities, and admission requirements. - Organize workshops and seminars to educate students about academic and career options. - Collaborate with educational institutions and stakeholders to enhance student opportunities. - Maintain accurate records of student interactions and progress. - Provide ongoing support and follow-up with students throughout their academic journey. Qualifications: - Bachelor’s degree in Education, Counseling, Psychology, or a related field. - Proven experience in academic counseling or educational consultancy. - Strong understanding of the education system and various academic programs. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Proficient in using technology and educational software. Preferred Skills: - Familiarity with international education systems and study abroad opportunities. - Multilingual abilities are a plus. What We Offer: - Competitive salary and benefits package. - Opportunities for professional development and growth. - A supportive and collaborative work environment. How to Apply: Interested candidates should send their resume and a cover letter to aec@aec-edu.com with the subject line "Academic Counselor Application." AEC Studies Pvt Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT Asset Management: Maintain up-to-date records of all IT assets, including hardware inventory, allocation, and lifecycle tracking. Ensure all devices are in good working condition through regular preventive maintenance. Hardware Support: Install, configure, and troubleshoot desktops, laptops, printers, and other peripherals. Diagnose hardware faults and coordinate repairs or replacements as required. Website Maintenance: Oversee updates, content management, and performance monitoring of the company website. Troubleshoot website-related issues in coordination with web development vendors if necessary. Email and Server Administration: Configure and maintain user email accounts. Manage email servers, including backups, security settings, and performance monitoring. Provide support for email-related issues (access, configuration, and security). Networking and Office IT: Maintain the office LAN/WAN infrastructure, including routers, switches, firewalls, and cabling. Monitor network performance and ensure network security protocols are followed. Provide end-user support for connectivity issues. General IT Support: Act as the first point of contact for any IT-related queries or issues within the organization. Ensure timely resolution of IT tickets and maintain documentation of support activities. Assist in implementing IT policies and best practices. Key Skills and Competencies: Strong knowledge of computer hardware, troubleshooting, and maintenance . Experience configuring and managing email servers (e.g., Google Workspace, Office 365) . Basic understanding of website CMS platforms and domain management. Good problem-solving and communication skills. Ability to work independently and prioritize tasks effectively. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Work Location: In person

IT Asset Management: Maintain up-to-date records of all IT assets, including hardware inventory, allocation, and lifecycle tracking. Ensure all devices are in good working condition through regular preventive maintenance. Hardware Support: Install, configure, and troubleshoot desktops, laptops, printers, and other peripherals. Diagnose hardware faults and coordinate repairs or replacements as required. Website Maintenance: Oversee updates, content management, and performance monitoring of the company website. Troubleshoot website-related issues in coordination with web development vendors if necessary. Email and Server Administration: Configure and maintain user email accounts. Manage email servers, including backups, security settings, and performance monitoring. Provide support for email-related issues (access, configuration, and security). Networking and Office IT: Maintain the office LAN/WAN infrastructure, including routers, switches, firewalls, and cabling. Monitor network performance and ensure network security protocols are followed. Provide end-user support for connectivity issues. General IT Support: Act as the first point of contact for any IT-related queries or issues within the organization. Ensure timely resolution of IT tickets and maintain documentation of support activities. Assist in implementing IT policies and best practices. Key Skills and Competencies: Strong knowledge of computer hardware, troubleshooting, and maintenance . Experience configuring and managing email servers (e.g., Google Workspace, Office 365) . Basic understanding of website CMS platforms and domain management. Good problem-solving and communication skills. Ability to work independently and prioritize tasks effectively. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Work Location: In person

What We're Looking For: We are actively seeking experienced Academic Counsellors who are passionate about education and student success. The ideal candidate will have at least 1 - 7 years of proven experience in student counselling , particularly in overseas admissions for medical and engineering programs. Key Responsibilities: Counsel students and parents about overseas education options Guide students on university/course selection, application processes, visa procedures Handle student documentation, follow-up, and admissions coordination Maintain up-to-date knowledge on international admission requirements Deliver high-quality, personalised counselling with professionalism Achieve enrolment targets and build long-term student relationships Requirements: Minimum 1 - 7 years of experience in academic/student counselling (overseas education preferred) Excellent communication and interpersonal skills Ability to handle pressure and multitask Strong organisational and problem-solving skills Familiarity with study destinations such as Europe, Russia, Georgia, Philippines, and more is a plus Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹85,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Work Location: In person

What We're Looking For: We are actively seeking experienced Academic Counsellors who are passionate about education and student success. The ideal candidate will have at least 1 - 7 years of proven experience in student counselling , particularly in overseas admissions for medical and engineering programs. Key Responsibilities: Counsel students and parents about overseas education options Guide students on university/course selection, application processes, visa procedures Handle student documentation, follow-up, and admissions coordination Maintain up-to-date knowledge on international admission requirements Deliver high-quality, personalised counselling with professionalism Achieve enrolment targets and build long-term student relationships Requirements: Minimum 1 - 7 years of experience in academic/student counselling (overseas education preferred) Excellent communication and interpersonal skills Ability to handle pressure and multitask Strong organisational and problem-solving skills Familiarity with study destinations such as Europe, Russia, Georgia, Philippines, and more is a plus Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹85,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Work Location: In person

Job Title: Front Office cum Admin Location: AEC Group of Companies, Alappuzha Department: Administration Reporting To: COO Employment Type: Full-Time Job Summary: We are looking for a proactive and organized Front Office cum Admin to manage local administrative functions and support day-to-day office operations at our Alappuzha branch . This role is key in ensuring smooth coordination of facilities, logistics, and internal support activities. The ideal candidate should be hands-on, detail-oriented, and familiar with local vendors and service management. Front Office Responsibilities: Greet and attend to all visitors, students, and parents in a courteous and professional manner. Handle front desk operations including managing phone calls, emails, and walk-in enquiries. Maintain visitor records, enquiry logs, and appointment scheduling. Provide accurate information about courses, schedules, and services offered by the institution. Ensure the reception area is tidy, well-maintained, and reflects a professional environment. Coordinate with academic and operations teams for student-related queries . Ensure smooth functioning of office utilities (internet, printer, air conditioning, etc.). Administrative Duties: · Maintain office records, documents, and filing systems (both physical and digital). · Manage office correspondence – emails, letters, couriers, and official communication. · Coordinate with vendors for office maintenance, repairs, and utility services. · Track inventory of office supplies and place orders as needed. · Handle petty cash entries, invoice collections, and basic expense documentation. · Monitor upkeep of office equipment and ensure timely servicing when required. · Prepare and maintain administrative reports, records, and data logs. · Monitor and maintain office supply stock. Requirements: Bachelor’s degree in any discipline. 0–3 years of experience in an administrative or office assistant role. Proficient in MS Office (Word, Excel, Outlook). Good written and verbal communication skills in English and Malayalam. Strong organizational skills with attention to detail. Professional, courteous, and a team player. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

Job Title: Front Office cum Admin Location: AEC Group of Companies, Alappuzha Department: Administration Reporting To: COO Employment Type: Full-Time Job Summary: We are looking for a proactive and organized Front Office cum Admin to manage local administrative functions and support day-to-day office operations at our Alappuzha branch . This role is key in ensuring smooth coordination of facilities, logistics, and internal support activities. The ideal candidate should be hands-on, detail-oriented, and familiar with local vendors and service management. Front Office Responsibilities: Greet and attend to all visitors, students, and parents in a courteous and professional manner. Handle front desk operations including managing phone calls, emails, and walk-in enquiries. Maintain visitor records, enquiry logs, and appointment scheduling. Provide accurate information about courses, schedules, and services offered by the institution. Ensure the reception area is tidy, well-maintained, and reflects a professional environment. Coordinate with academic and operations teams for student-related queries . Ensure smooth functioning of office utilities (internet, printer, air conditioning, etc.). Administrative Duties: · Maintain office records, documents, and filing systems (both physical and digital). · Manage office correspondence – emails, letters, couriers, and official communication. · Coordinate with vendors for office maintenance, repairs, and utility services. · Track inventory of office supplies and place orders as needed. · Handle petty cash entries, invoice collections, and basic expense documentation. · Monitor upkeep of office equipment and ensure timely servicing when required. · Prepare and maintain administrative reports, records, and data logs. · Monitor and maintain office supply stock. Requirements: Bachelor’s degree in any discipline. 0–3 years of experience in an administrative or office assistant role. Proficient in MS Office (Word, Excel, Outlook). Good written and verbal communication skills in English and Malayalam. Strong organizational skills with attention to detail. Professional, courteous, and a team player. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person