IT Senior Director, Applications (Workday & HR Automation)
How would you like to lead innovative software delivery at the world's fastest growing #1 technology enabled business processing outsourcing company. You will lead a techno-functional team in delivering world class SaaS and customer solutions to our business users. This process includes working with internal and external stakeholders to develop and continuously improve processes based on long term business strategies aligned to high-growth business plans. You will help to negotiate and prioritize short-term and long-term delivery roadmaps and contribute to the overall execution of departmental activities. At TaskUs we ensure we get the best of the best, after all, we are a ridiculously good company where our employees come first and are all top notch performers. Now it is time to imagine what it's like being an IT Director, Applications at TaskUs.Imagine yourself going to work with one thing on your mind: as your team works directly with global business leaders and key members of the senior leadership team to crisply deliver business value through software solutions they are achieving ridiculous results every day. You provide them leadership, direction, career and skills development, and measure their success with key performance measures. You and the team deliver a portfolio of transactional workflow solutions, process improvement, integration and automation for finance, planning, accounting, reporting, revenue & expense, and related areas.As the IT Senior Director, Applications, you will be responsible for identifying business improvement opportunities and delivering applications to meet these needs. You will oversee the configuration and implementation of applications that will be used by the departments within your scope of responsibility. You will partner with the business leaders to define, manage and deliver a portfolio of technology projects that improve business process capabilities. You and your team will evaluate needs and commercial as well as custom solutions to meet those needs. You will assist in defining and de-risking projects through experienced project planning for business application projects. This role has the experience to balance competing demands for both sustaining support and enhancements as well as large transformation projects including scope, time, cost, quality, resources, and risk.As IT Senior Director, Applications (FP&A) you will be successful by combining:
- 12+ years delivering and managing teams in the delivery of software applications and automation
- A minimum 5 years providing technical support for HR and Recruiting functions in a global environment with staff in excess of 25,000 employees. Public company/SEC experience preferred.
- A minimum 3 years managing teams in the delivery of Workday and integration HR platforms including Workday HCM, Workday Recruiting, and integrations to payroll, benefits, background check and other vendor providers
- Experience managing application service delivery and user support for applications
- Experience establishing priorities and schedules for business application projects.
- Experience with system and organizational planning to ensure business and service continuity
- Experience directing and measuring your teams in service excellence and in documenting and maintaining business process documentation, configuration guides, support knowledge bases, and user job aids.
- Extensive experience in requirements gathering for multiple business functions that gives you a breadth of exposure to anticipate business needs.
- Experience with advising and applying AI and Automation for business processing automation and workflow automation including Workday and other platforms (Workato preferred)
- Experience influencing IT and business executive management in setting direction and quickly identifying solutions to address business opportunities and challenges.
- Experience in resource/budget planning/forecasting and managing expenses to plan
- Senior level technical expertise and/or architecture experience are preferred
- Knowledge of project management practices is preferred
- Knowledge and experience with Recruiting Automation required. Preferred integrated platforms include TalkPush and Harver.
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
Req Id: R_2506_7591_3Posted At: Wed Jun 11 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
