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IT Product Management Lead

IT Product Management Lead

Freshworks

12 - 15 years

20 - 27 Lacs

Chennai

Posted:2 weeks ago| Platform:

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Skills Required

Product management ERP Executive Business transformation Project management Resource allocation Strategic planning cxo Management Stakeholder management

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a key leader within our IT PMO, you will drive critical, organization-wide business transformation at Freshworks. You will own and manage a portfolio of high-impact programs, from inception to delivery, aimed at enhancing our internal processes and stakeholder experience. We are looking for a seasoned leader who can navigate complex challenges, influence executive stakeholders, and deliver tangible results that enable Freshworks to scale effectively.

Key Responsibilities:

Strategic Program Leadership:
Develop and own the long-term roadmap for assigned programs, aligning with strategic organizational objectives and securing buy-in from executive leadership.
End-to-End Execution:
Meticulously manage all phases of the program lifecycle, including planning, budgeting, resource allocation, and milestone delivery. Proactively monitor progress and ensure adherence to timelines and budgets.
Executive Stakeholder Management:
Act as the primary point of contact and escalation for executive stakeholders. Masterfully manage relationships, communications, and expectations to ensure alignment and satisfaction.
Cross-Functional Orchestration:
Direct and motivate cross-functional teams, ensuring seamless collaboration and communication. Drive teams towards a common goal while fostering a culture of accountability and excellence.
Process Transformation & Governance:
Champion process improvements and standardization. Drive change management initiatives, track key performance metrics, and ensure all program activities adhere to governance frameworks.

Qualifications

Core Experience:

12-15 years
of progressive experience in program and project management, with a significant focus on leading large-scale, cross-functio

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IT Product Management Lead