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JLL
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IT Operations Analyst

IT Operations Analyst

JLL

3 - 7 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

analytics data analysis metric tracking user experience asset management financial reporting compliance process documentation automation stakeholder management operational support knowledge management procurement anomaly identification hardware performance asset maintenance lifecycle management crossfunctional collaboration aidriven process augmentation

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Device Experience (DEX) Performance Analytics specialist, your role is crucial in analyzing DEX performance data across various device categories. You will track metric trends, identify anomalies, and provide valuable insights to guide refresh strategies. Validating device refresh recommendations by cross-referencing user experience data with hardware performance indicators is essential to ensure Priority Persona DEX scores continue to improve in line with the company's Persona Strategy. Your recommendations will focus on optimizing Capex while enhancing the end-user experience. Key Responsibilities: - Analyze DEX performance data across various device categories - Track metric trends and identify anomalies - Provide valuable insights to guide refresh strategies - Validate device refresh recommendations by cross-referencing user experience data with hardware performance indicators - Focus on optimizing Capex while enhancing the end-user experience Qualifications Required: - Strong analytical skills - Experience in data analysis and performance metrics tracking - Knowledge of hardware performance indicators - Ability to provide valuable insights and recommendations - Understanding of Capex optimization and end-user experience enhancement Additional Company Details: The company emphasizes collaboration with cross-functional teams to align reporting with organizational standards and client obligations. Your role will also involve supporting IT operations for procurement.,

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IT Operations Analyst