Business Operations Associate Asios Alliance

2.0 - 6.0 years

0 Lacs

kozhikode, kerala

On-site

The Business Operations Associate plays a crucial role in ensuring the smooth functioning of daily operations across various departments. By supporting team development, managing customer relationships, and contributing to overall sales performance, you will act as a bridge between administrative, operational, and customer-facing functions. Your role is integral to enhancing company efficiency and effectiveness. Responsibilities: - Operations & Administration: Support and streamline daily business operations. Maintain accurate company documentation and records. Perform data entry, reporting, and metric tracking. Coordinate across departments to ensure alignment and timely execution of tasks. - Team Building & Training: Assist in the recruitment, onboarding, and training of new employees. Help create training materials and standard operating procedures (SOPs). Monitor team progress and support continuous improvement initiatives. - Customer Relationship Management: Communicate with clients to gather feedback and resolve issues. Maintain and regularly update the CRM system. Help ensure high levels of customer satisfaction and client retention. - Sales Support: Track sales performance and report key performance indicators (KPIs) to leadership. Assist in executing sales strategies and marketing campaigns. Support the sales team with training, documentation, and client coordination. - Meeting & Communication Management: Represent operational and client concerns in internal and external meetings. Prepare and distribute meeting summaries and action points. Ensure timely follow-up and completion of tasks discussed in meetings. Required Qualifications: - Strong organizational and multitasking abilities. - Excellent communication and interpersonal skills. - Proactive mindset with leadership potential. - Solid problem-solving and decision-making capabilities. - High attention to detail and accuracy. - Tech-savvy, with proficiency in CRM and productivity tools. This is a Full-time role that requires in-person work. The application deadline is 15/07/2025.,

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