Job
Description
We are hiring Manager / Sr. Manager IT Infrastructure (L2L3) with 8–10 years of hands-on experience in IT infrastructure management, Windows Server environments, enterprise networking, and user support. The ideal candidate must have a strong background in IT operations, system security, and support for 500+ users including senior leadership. Key Responsibilities: Manage Microsoft Windows Server 2016/2019 environments. Administer AD, DNS, DHCP, Group Policies. Handle Microsoft 365 (Exchange Online, OneDrive, Teams). Monitor servers, perform backup/restoration, patching, server hardening. Configure and troubleshoot firewalls, routers, switches. Work with technologies like Checkpoint, Palo Alto, Fortinet, Cisco Switching, Load Balancer, DLP, Web Proxy, VOIP, SDWAN. Address L2-L3 issues and support escalations from desktop/server teams. Manage outsourced IT support staff and ensure SLA adherence. Close VAPT observations and handle audits from regulatory bodies. Support VIP/Sr. Management users with high-quality technical service. Prepare monthly IT infrastructure reports. Evaluate and implement new technologies. Follow ITIL framework practices. Desired Candidate Profile: 8–10 years of experience in IT infrastructure domain. Bachelor’s degree in IT/Computer Science or equivalent. Experience in stock broking firms preferred. Excellent troubleshooting, communication, and documentation skills. Proactive and open to learning new technologies Key Skills: Windows Server | Active Directory | Microsoft 365 | Server Monitoring | Network Security | Firewalls (Checkpoint/Palo Alto/Fortinet) | Cisco Switching | DLP | Load Balancer | Backup & Restore | VAPT | ITIL | Desktop Support | VOIP | SDWAN | Group Policy | DHCP | DNS | Server Hardening | VIP Support Interested Can drop Resume on below Mail dharti.gothi@upgrad.com 8356993985
