IT Head

Job Title: IT Head

Location: Kochi, Kerala
Salary: ₹25,000 – ₹30,000 per month
Experience: 3+ years
Employment Type: Full-time

About KAIRALITRAILS

KAIRALITRAILS is a fast-growing travel-tech company building scalable systems to support our expanding operations. We are looking for a proactive and accountable IT Head who will take complete ownership of IT infrastructure, assets, vendors, and internal IT support while building structured IT processes from the ground up.

Key Responsibilities IT Asset Management

• Maintain a complete inventory of laptops, accessories, networking devices, and other IT assets
• Track invoices, warranties, AMC cycles, repairs, replacements, and upgrades
• Manage the full asset lifecycle from procurement to retirement
• Ensure secure device configuration, admin access control, and IT policies

Vendor Coordination

• Coordinate with vendors for hardware procurement, repairs, telecom, and internet services
• Manage ISPs, firewalls, VPNs, routers, switches, and network infrastructure
• Handle vendor contracts, renewals, negotiations, and SLA management

Internal IT Support

• Provide daily IT support to all teams and departments
• Troubleshoot laptops, networks, tele calling systems, and connectivity issues
• Ensure secure, reliable, and well-documented IT operations across offices

Required Skills & Experience

• Minimum 3+ years of experience in IT administration or IT operations
• Strong hands-on experience with firewalls, VPNs, ISPs, routers, and switches
• Proven experience in IT asset management and documentation
• Experience working with multiple vendors and service providers
• Strong leadership, ownership, and accountability mindset
• Excellent organisational and follow-up skills
• Good communication skills in English and Malayalam

What We Offer

• Competitive salary package (₹25,000 – ₹30,000 per month)
• Full ownership and leadership of the IT function
• Opportunity to build structured IT processes in a growing organisation
• Supportive, fast-paced work environment across our Kochi and Mangalore offices

How to Apply

Interested candidates can apply through any of the following options:

Email: Send your updated CV to hr@kairalitrails.com
Phone / WhatsApp: +91 8593975444
Indeed Apply: Apply directly through the Indeed platform

Please mention “IT Head – Kochi” in the subject line or message while applying.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person