IT Engineer

KEY RESPONSIBILITIES:

Monitoring the internet services and functioning of all installed CCTVs

Providing timely IT support for electrical and electronics equipments, Wi-Fi, hardware, installations and configurations, data transfer, virtual machines, backup and restore, data recovery, meetings, trainings, cultural events or functions, software usage and emails,

Timely resolving of complaints related to computers, printers, scanners, Wi-Fi access point, IP Phone, PA System, UPS, Biometric Machines, mobile phones, landlines, software and drive errors

Doing procurement of IT materials through effective purchase process and ensuring payment to the vendor and maintaining inventory of the existing and newly procured IT items.

Doing installation of production softwares, application softwares and other IT accessories like Webcam, USB Hubs etc as per the requirement and updating the same time to time as applicable

Configuring laptop / desktop as per the requirement with proper assigning of rights to required files/folders Ensuring timely maintenance of the IT equipment's, server as applicable

Monitoring and timely renewing of the internet service plans

Co-ordinating with vendors for repairs, warranty support, scheduled maintenance

Effectively following the SOPs, Process and Procedures of the IT and maintaining records of the same for audit.

Ensuring timely action on the dead IT assets or stock in-coordination with the reporting manager

Planning and executing the IT requirements for new or modified infrastructure

Ensuring quality productivity Ensuring 5s and Kaizen at the workplace

Ensuring use of safety protective equipments for the assigned task

Carrying out any other task as assigned by the Reporting Manager Doc. Name Work Record Sheet Doc. No. XMT/HR/WRS/21

BE in Information Technology

MINIMUM EXPERIENCE: 5-7 years in IT field or similar role

SKILLS / COMPETENCIES NEEDED:

1. Problem Solving

2. Time Management

3. Knowledge of Software, Hardware, and Server management

4. Analysis of technical issues

5. Effective communication skills

6. Technical support and troubleshooting