· Visiting directly to the client home for collections and recovery of the due payments. · Maintaining healthy relationship with customers. · Will be working on targets. · Must be flexible so that, can adjust with the organization structures and process. · Keep on track of customer to recover the payment. · Educating customers about the draw backs of not repaying loans and converting their mind-set towards making payments.
v Top 100 Accounts to be personally driven and ensure given target of Management is achieved. v Profitability of portfolio to be enhanced on monthly basis and ensure to minimize, avoid the loss and to be handled appropriately as per the Company Management. v Profitability Calculation –Manpower Ex + Opex =Revenue Profit. v End to End Field activities of portfolio to be driven and taken care and ensuring any deviance or non-process adherence /Malpractice or Integrity issues to be avoided. v Process, Productivity, Performance to be maintained and month on month set target to be achieved. v Assist in the achieving of targets for individuals and team (Take initiate and involve in long calls for payment conversion on Field) v Coordinate with Clients and Field Team on regular basis and enhance the relationship, engagement and team management. v 100% feedback, update ( Trails ) to be updated on regular basis and share /co –ordinate with Client teams, Fake feedback /trails to be avoided. v Use techniques and deep dive on allocations timely ,Conduct daily meeting with Agents/ FEOs
Visiting directly to the client home for collections and recovery of the due payments. Maintaining healthy relationship with customers. Will be working on targets. Must be flexible so that, can adjust with the organization structures and process. Keep on track of customer to recover the payment. Educating customers about the draw backs of not repaying loans and converting their mind-set towards making payments.
Visiting directly to the client home for collections and recovery of the due payments. Maintaining healthy relationship with customers. Will be working on targets. Must be flexible so that, can adjust with the organization structures and process. Keep on track of customer to recover the payment. Educating customers about the draw backs of not repaying loans and converting their mind-set towards making payments.