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5.0 - 6.0 years

5 - 7 Lacs

bengaluru

Work from Office

Role & responsibilities Knowledge of Windows Operating Systems Knowledge of Desktop System assembling Knowledge of Laptops Handling Knowledge of Outlook Configuration Knowledge of MS Office Installations Knowledge of Printers Installations Basic Knowledge Wifi Access Points Basic Knowledge of Firewall Basic Knowledge of AV( End Point) Basic Knowledge of Windows Server Active Directory (User Creation & Modifications, Providing Access) Knowledge of Asset Maintenance Knowledge of Vendor Coordinations Preferred candidate profile Exp : 5 Yrs Qualification : Any Degree with IT Dept.

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2.0 - 7.0 years

3 - 4 Lacs

bengaluru

Work from Office

Job Description Table Printer/Scanner Support Engineer SectionDetailsJob Title Printer/Scanner Support Engineer Hardware & Peripheral Troubleshooting Department Customer Support Hardware Support Customer USA Job Location Bangalore (In-Office) Job Type Contract to Hire / Full Time Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 7259974946 Email: Nikhath.Kuroshi@247.ai Reference Code: 247.ai ARC-145 Join one of the top International BPO companies and shape your future today! Shift Timings • 5:00 PM 2:00 AM IST • 2:00 AM 11:00 AM IST • 11:00 AM 8:00 PM IST (Includes rotational weekend support) About Hardware Support The Hardware Support Team provides Level 1 and Level 2 technical assistance for store-level peripheral devices such as printers and scanners. The team ensures timely resolution, detailed troubleshooting, and proper escalation to hardware vendors or advanced support tiers. Job Summary Responsible for providing first-level technical support for retail store peripherals, including printers, scanners, and related devices. This role involves diagnosing hardware issues, guiding store associates, performing basic network and configuration checks, documenting interactions, and escalating unresolved issues. Key Responsibilities Handle inbound/outbound calls, emails, and chat requests related to printer and scanner issues. Troubleshoot hardware issues for thermal printers, receipt printers, barcode scanners, and multifunction devices. Assist with installation, configuration, and calibration of supported devices. Guide store associates through routine maintenance steps (cleaning, resetting, paper replacement, etc.). Perform basic connectivity checks (USB, network, Bluetooth). Document troubleshooting steps and resolutions accurately in the CRM. Escalate unresolved issues to Level 2/3 or hardware vendors as per SOPs. Maintain awareness of supported hardware models, firmware, and troubleshooting guides. Adhere to SLAs and performance KPIs (AHT, FCR, CSAT). Required Qualifications Bachelors degree (BCA, BSc, Diploma in Hardware/Networking) or equivalent. 25 years of technical support experience (preferably in hardware/peripheral support). Experience supporting U.S.-based customers (retail or IT environments preferred). Excellent verbal and written English communication skills. Hands-on experience with printer/scanner troubleshooting (Epson, Zebra, HP, Honeywell, etc.). Familiarity with common tools: Device Manager, Print Spooler Services, Remote Access tools. CRM knowledge (Salesforce or similar ticketing tools). Basic networking understanding (IP configuration, LAN/Wi-Fi connectivity). French/Spanish language skills are an added advantage. What We Offer Growth opportunities into Level 2 / Level 3 / Hardware QA roles. Specialized training on leading printer and scanner brands. Collaborative work environment with career progression paths. Exposure to enterprise-level hardware support in a global retail environment. For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.ai Reference Code: 247.ai ARC-145 Location: Bangalore(Kadubeesanahalli) Join one of the top International BPO companies and shape your future today!

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2.0 - 5.0 years

3 - 5 Lacs

pune, bengaluru

Hybrid

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

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0.0 years

1 - 2 Lacs

chennai

Work from Office

Looking for L1 Support Engineers (Freshers) to provide first-level technical support. Resolve basic IT issues, escalate tickets, and ensure smooth end-user assistance. Required Candidate profile Any Graduate with Basic knowledge of OS, hardware & networking. Strong communication, problem-solving skills & eagerness to learn. Only Male Candidates (2017 to 2024 passed outs) can apply

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0.0 years

1 - 2 Lacs

chennai

Work from Office

Hiring Desktop Support Engineers (Freshers) to handle hardware/software support. System installation, troubleshooting, and ensure smooth IT operations for end-users. Only Male Graduates are eligible for this Job. Required Candidate profile Any Graduate with basic knowledge of OS, hardware & networking. Strong communication, problem-solving, and eagerness to learn. Females are not eligible to apply.

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0.0 - 1.0 years

0 Lacs

chennai

Work from Office

Role & responsibilities Provide first-level technical support to office employees (hardware, software, and network issues). Assist in installation, configuration, and maintenance of desktops, laptops, printers, and other IT equipment. Support IT team in managing LAN/WAN, internet connectivity, and system security. Help in troubleshooting email, MS Office, and other software applications. Assist with system updates, backups, and antivirus management. Document IT support activities, troubleshooting steps, and resolutions. Coordinate with vendors/service providers for IT-related requirements. Learn and support IT projects, such as ERP, cloud systems, or data management, as assigned. Preferred candidate profile Recently completed B.Sc. (Computer Science/IT), BCA, B.Tech (IT/CS), M.Sc. (Computer Science/IT), or MCA . Basic knowledge of Windows/Linux OS, networking, and troubleshooting . Familiarity with MS Office, email configuration, and antivirus tools . Strong problem-solving skills with a willingness to learn new technologies. Good communication skills and ability to work in a team environment. Candidates available for full-time internship (6 months) will be given preference. Share resume to hrd@stedmanpharma.com

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0.0 - 2.0 years

2 - 3 Lacs

coimbatore

Work from Office

Job Summary : We are seeking a motivated IT Support Engineer with 0 to 1 year of experience to provide in-house IT support for our real estate company. You will assist employees with technical issues, troubleshoot hardware problems, and manage IT assets to ensure smooth day-to-day operations. Key Responsibilities: Provide first-level technical support to employees for hardware and software issues. Troubleshoot and resolve desktop, laptop, printer, and peripheral device problems. Assist with installation, setup, and maintenance of IT equipment. Manage IT asset inventory, including tracking, deployment, and lifecycle management of devices. Support real estate software applications such as CRM and property management systems. Maintain documentation of IT assets and support tickets. Assist with user account management and basic software troubleshooting. Collaborate with senior IT staff for escalation and project support. Provide basic IT training and support to end-users as needed. Required Qualifications: Bachelors degree in IT, Computer Science, or related field preferred. Minimum 6 months experience in IT support, helpdesk, or related role. Basic knowledge of Windows and macOS operating systems. Hands-on experience or interest in troubleshooting hardware issues. Good organizational skills and attention to detail for asset management. Strong communication and customer service skills. Willingness to learn and adapt quickly. Location : Coimbatore Regards Jayasurya V 9962813006 Jayasurya@gsquarehousing.com

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0.0 - 2.0 years

0 - 1 Lacs

pali

Work from Office

Resp:- Install, configure, and maintain computer hardware and networking systems. Troubleshoot and repair desktops, laptops, and peripherals. Set up and manage LAN,routers, switches, and Wi-Fi networks.

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0.0 - 2.0 years

2 - 3 Lacs

bengaluru

Work from Office

Desktop Engineer

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0.0 - 2.0 years

0 - 1 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

We are hiring for CMI Level 5 Company for Desktop support for Hyderabad . Job Role •Troubleshooting & fixing desktop / laptop OS, e-mail client• Creating OS images to reduce the OS deployment time Work with Local & Global Teams Required Candidate profile Exp - Fresher Location - Turbhe , Ghansoli, BKC Tower, Fort/CST, Chandivali, Thane samiksha@peshr.com 7498446998

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2.0 - 5.0 years

3 - 6 Lacs

pune, bengaluru

Hybrid

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

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2.0 - 5.0 years

2 - 3 Lacs

neemrana, ahmedabad

Work from Office

Desktop Support: Provide Level 2 support for Windows OS (Windows 10/11), macOS, and Linux (Ubuntu). Troubleshoot and resolve hardware/software issues on desktops and laptops across platforms. Manage system updates and patches; coordinate with the Level 3 team for antivirus-related issues. Peripheral & Printer Support: Install, configure, and troubleshoot printers (network/local), scanners, and other peripherals. Perform routine checks to ensure peripheral devices are in optimal working condition. Cross-Platform OS & System Support: Support macOS and Linux systems for basic troubleshooting, user configurations, and common application issues. Assist users in accessing University systems from various platforms and devices. Video Conferencing & Event Support: Set up and support video conferencing tools such as Zoom, Google Meet, Microsoft Teams, and AV systems for meetings , classes, and University events. Provide on-site technical assistance during meetings, seminars, workshops, and hybrid events. Network & Connectivity Support: Provide basic network troubleshooting support for end-users (e.g., LAN/Wi-Fi issues, proxy configuration, printer connectivity). Coordinate with the network engineering team for escalations and complex network issues. Application & Email Support : Install, configure, and provide support for Microsoft Office 365, Google Workspace, and commonly used academic/administrative desktop applications. Support email client configuration and troubleshooting across different platforms.

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1.0 - 5.0 years

2 - 5 Lacs

gurugram

Work from Office

Preferred Skills: -QuickBooks Accounting -US Sales or Tech Support (Voice Process) -Strong communication skills -Prior international BPO/KPO experience salary up to 50 k+ Unlimited Incentives DELHI NCR Contact FATIMA 9990683423

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1.0 - 5.0 years

0 - 0 Lacs

gurugram, delhi, noida

On-site

Technical sales/Technical Support Printer, antivirus Technical Sales Executive who have handled inbound process Printer antivirus calls Experience in PPC /Printer,antivirus , QB sales must. salary up to 50 k+Unlimited Incentives DELHI NCR Call/what's App Nandini Parashar 9773634524

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1.0 - 5.0 years

1 - 2 Lacs

tirunelveli

Work from Office

Responsibilities: Install, maintain, and repair various types of printers and related peripherals. Perform routine preventative maintenance. Troubleshoot & repair Epson, LaserJet & Canon printers Provide on-site Printer support to clients Employee state insurance Referral bonus

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2.0 - 6.0 years

1 - 3 Lacs

bengaluru

Work from Office

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

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0.0 years

1 - 2 Lacs

chennai

Work from Office

Hiring Technical Support Engineers (Freshers) to provide first-level tech support. Troubleshoot issues, handle tickets, assist end-users, and ensure smooth IT operations. Only Male Candidates (2019 - 2024) can apply. Required Candidate profile Graduates with basic hardware, OS & networking knowledge. Strong communication, problem-solving, and eagerness to learn. Freshers passionate about tech support are welcome. Females are not eligible

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0.0 - 2.0 years

2 - 2 Lacs

chennai

Work from Office

We require System Administrator who can handle Network Computer and Data Management. Should be BCA/MCA with 1 to 2 years experience. Within 5-8 Kms. radius from Nungambakkam. Immediate joiner is preferred. Ct on 7010723065. Website - www.rbco1976.com

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1.0 - 5.0 years

3 - 6 Lacs

noida, greater noida

Work from Office

ROLE & RESPONSIBILITIES Handle inbound and outbound calls from US-based customers regarding printer-related issues . Understand customer needs and provide relevant technical solutions . Convert support calls into sales by pitching subscription plans and service packages. Work on printer support campaigns (drivers, installation, connectivity, offline errors, etc.). Meet and exceed sales targets, upselling, and cross-selling goals . Maintain high levels of customer satisfaction while ensuring revenue generation. Keep accurate records of customer interactions and sales activities . Collaborate with the team to achieve process-level KPIs in a night shift, US process environment . PREFERRED CANDIDATE PROFILE Minimum 6 MONTHS of experience in technical support sales (Printer calls preferred). Candidates with experience in Antivirus, Router, or PPC Technical Support Sales are also welcome. For non-printer process applicants: A minimum of 1 year of overall technical sales experience required. Must have excellent communication skills (English verbal & written). Strong ability in sales closing, upselling, and objection handling . Comfortable working in night shifts (US process) and with rotational shifts . Salary up to 50,000/month + high incentives based on performance. Candidates from International Voice Process / Technical Sales / BPO Sales background will be given preference. Relocation-friendly candidates are also encouraged to apply. Candidates must be open to working in night shifts (US process) and should be comfortable relocating if applying from outside the location.

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0.0 - 2.0 years

2 - 3 Lacs

noida, ghaziabad, greater noida

Work from Office

Job Description:- Lead end-to-end Project Management for large-scale Network and Security infrastructure deployments. Work closely with clients, OEMs, vendors, and internal teams to define project scope, timelines, and deliverables. Project Support - Work with Team members Onsite/Offsite to address and resolve Issues/Escalations. Managing the daily activities and needs of an entire team, ensuring team have the supplies and resources they need to complete their assigned tasks/deliverables on time and within limits. Prepare and Maintain MIS Reports, Dashboards and Project Action Points (PoAs) Tracking, Reporting and Monitoring Project Deliverables. Manage Project Governance, Compliance, Documentation, and Change Control Processes. Customer Interaction and multiple Stakeholder Management. Operate effectively at all levels including Customer Management to maximize opportunities and improve Customer Service. Actively Drive, Participate and share data for Daily, Weekly & Monthly Performance Review of the Project and Dashboard Preparation through Project related Tools. Track and control Project progress against Milestones and SLAs, execute project management administrative tasks such as managing invoices, purchase orders and inventory reports, among other financial documents. Willingness to learn and work on new technologies and solutions. Coordinate with network engineers, security analysts, and OEM partners for seamless execution. Overall Operations Management and shall act as a first point of contact for Support, Resource Management, Customer Management, Escalation Management, SLAs, etc. Maintain a Run-Book, Track and Escalate Issues/Risks/Dependencies/Progress as needed while maintaining thorough documentation. Tracking of problems from ‘initial call’ to ‘restore to service’. This includes problems redirected to Third Parties who provide services. Willingness to travel based on project requirements Preferred Qualifications:- Experience working with BFSI or Government Sector Clients in managing Network and Security-related projects. Hands-on knowledge of ITIL practices and cybersecurity standards (ISO 27001, NIST, etc.). Familiarity with OEMs like Juniper, Cisco, Fortinet, Palo Alto, Check Point, Radware, etc. Certification in CCNA/CCNP, CISM, or CISSP is a plus.

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2.0 - 5.0 years

3 - 6 Lacs

noida

Work from Office

Call/Whatsapp Hema @ 9717131247 for quick job offer! % Handle printer, antivirus, popup & PPC calls % Speak with US & Canada customers and sell services % Attractive salary + high incentives % Work From Office % Shift: 6Pm to 3Am Required Candidate profile 2+ yrs experience in printer calls, antivirus calls Strong English communication & convincing skills Target-driven, confident & self-motivated Prior sales closing experience

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0.0 - 1.0 years

0 - 2 Lacs

chandigarh, rajpura

Work from Office

Please find the JD for Associate Engineer-Desktop Support below-: Engineer must have Excellent communication skills, Good knowledge on Windows OS Good knowledge on outlook configuration Good Knowledge in Printer Configuration Good knowledge on networking concepts Education required - BE,B.tech/MCA/B.sc/BCA or diploma(3yrs) Experience - 0 to 1yr Immediate joiners are only required Location - Rajpura( Punjab) Pls share your resumes to varsha.easwaran@3i-infotech.com or call me on 9869816404

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2.0 - 5.0 years

3 - 6 Lacs

noida

Work from Office

Hiring: Tech Sales Agents Salary: Up to 50K Exp: 2–3 yrs (Printer, Antivirus, Popup, Activation calls) Strong English & Sales skills Cab allowance | No meals 5 days (Sat–Sun off) | 6 PM–3 AM Contact Fatima 9990683423 Required Candidate profile Contact Fatima 9990683423

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As an Onsite Support Engineer, you will be responsible for various tasks related to the day-to-day IT operations of the Client office. Your key responsibilities will include: - Monitoring Fortinet Firewall: Analyzing security alerts, reviewing logs, updating rules, and blocking Indicators of Compromise (IOCs) to maintain network security. - Managing Endpoint Security & Antivirus/EDR/SIEM: Deploying, configuring, and monitoring EDR/Antivirus/SIEM solutions to ensure client systems are updated and secure. - Handling Network Administration: Configuring and troubleshooting switches, routers, and UTM devices, and resolving network-related issues. - Performing Linux & Windows System Administration: Installing, configuring, and troubleshooting Linux and Windows servers, managing user accounts, file systems, backups, and performance tuning. - Managing Virtualization & Hypervisor: Ensuring efficient resource allocation and system stability in a hypervisor environment. - Assisting in Cloud Services (AWS) management: Including security monitoring, access control, and networking. - Conducting Backup & Recovery procedures: Verifying backups, performing disaster recovery, and troubleshooting system failures. - Providing Tally ERP Support: Troubleshooting Tally ERP-related system and network issues. - Offering IT & Desktop Support: Resolving end-user system crashes, software issues, and network connectivity problems. - Handling Printer & Peripheral Support: Troubleshooting basic printer issues and maintaining scanners. - Managing Video Conferencing Support: Ensuring proper functioning of VC systems for company meetings. - Assisting in Security & Compliance tasks: Conducting vulnerability assessments, system hardening, and implementing security policies. - Monitoring & Maintaining systems: Monitoring internet leased lines, server performance, and storage utilization. The onsite support resource will also be responsible for the upkeep of deployed systems, including daily status checks, configuration verification, firmware upgrades, fault handling, and system recovery actions where necessary. Additionally, the resource will ensure regular health checks, configuration updates, and firmware updates as per the planned schedule and security guidelines. Minimum Skillset Requirement for Onsite Support Ahmedabad (Gift City): - Minimum 3 years of onsite experience in the relevant field with a focus on Firewall management. - Valid CCNA (Cisco Certified Networking Associate) certification. - Minimum 1 year of experience on offered Next-Generation Firewall (NGFW). This position is Contractual/Temporary in nature.,

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2.0 - 5.0 years

4 - 9 Lacs

pune, bengaluru

Hybrid

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Posted 4 days ago

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