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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The Desktop Support Specialist position is a full-time on-site role located in Mumbai. As a Desktop Support Specialist, you will be responsible for providing technical support for desktop computers and printers. Your main tasks will include troubleshooting issues, performing day-to-day desktop support activities, and ensuring the smooth operation of IT systems. Your responsibilities will also include the installation, configuration, and maintenance of hardware and software. You must possess knowledge and experience in supporting desktop computers, including installation and troubleshooting. Additionally, you should have skills in technical support and desktop support for end users, proficiency in printer support and maintenance, and strong troubleshooting abilities for various hardware and software issues. Excellent communication and customer service skills are essential for this role, as you will be interacting with users to resolve technical issues promptly. You should be able to work independently as well as collaboratively within a team environment. The ability to prioritize tasks and manage time effectively is crucial in this position. Relevant technical certifications such as CompTIA A+ or Microsoft Certified Professional would be a plus. Experience in an educational or training institution is also considered advantageous for this role. If you meet these qualifications and are looking for a challenging opportunity in desktop support, we encourage you to apply for the Desktop Support Specialist position.,
Posted 1 day ago
1.0 - 5.0 years
0 - 0 Lacs
hyderabad
On-site
International Technical Support Graduation: Any Graduate Experience: 1-5yrs Salary:5LPA Skills: Troubleshooting, Ticketing tools, Active directory, ServiceNow, OS installation, Microsoft Tools and Good Communication skills 5 days of working | Rotational Shifts and rotational offs Interview Mode: Virtual Immediate Joiners Needed Location: Hyderabad Contact HR Harshitha: 6361611979
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Desktop Support Technician at Makerspace Masters LLC, you will play a crucial role in providing technical support and troubleshooting for desktop computers and printers. Your responsibilities will include diagnosing and repairing computer issues, ensuring smooth operation of equipment, and effectively communicating with team members to address technical challenges. To excel in this role, you should possess a strong foundation in desktop computers and technical support, along with proficiency in printer support and troubleshooting. Your experience in computer repair will be essential in maintaining and optimizing our technology infrastructure. Additionally, your problem-solving skills and ability to collaborate within a team environment will be key to delivering efficient and effective solutions. While certifications in relevant IT fields are considered a plus, your dedication to continuous learning and adapting to evolving technologies will be highly valued in our dynamic work environment. Join us in our mission to empower young innovators through the fusion of curiosity and creativity at our Future Experience Zone and Makerspace Labs.,
Posted 2 days ago
0.0 - 3.0 years
0 - 0 Lacs
mumbai city
On-site
Open Position: Desktop Support Engineer Location: Malad (West), Mumbai Experience: Fresher to 3 Years Qualification: Any Graduate We are hiring only Mumbai Western Line-based Candidates for the Position, i.e., from Bhayander to Dadar. We are working 6 days, i.e., from Monday to Saturday. Job Description The candidate must have strong expertise in networking, cloud computing, system maintenance, desktop support, and security systems. Network & Server Management Design, deploy, and maintain LAN/WAN network infrastructure, including wire crimping and layout design. Install, configure, and maintain network hardware and software. Assign routing protocols and perform routing table configuration. Design and deploy efficient network systems for optimal performance. Monitor network performance and modify systems for improved efficiency and security. Ensure network connectivity and maintain network integrity across LAN/WAN environments. Maintain network facilities on individual machines, such as drivers and printer settings. Desktop Support & Local IT Operations Provide local IT support for hardware, software, and connectivity issues. System assembling and disassembling, including desktops, laptops, and peripherals. Install and configure Microsoft Outlook; troubleshoot email issues and server connectivity. Maintain and troubleshoot file servers, printers, scanners, and other office IT equipment. Security & Surveillance Awareness and hands-on experience with CCTV installation, configuration, and maintenance. Maintain security best practices for both IT infrastructure and surveillance systems. Documentation & Compliance Maintain accurate IT infrastructure documentation. Ensure compliance with IT policies and data confidentiality protocols. Mandatory Skills Strong technical knowledge (Networking, Windows Server, SQL, Outlook). Hands-on experience with CCTV systems installation and maintenance. Experience in system assembling/disassembling and wire crimping. Excellent problem-solving and troubleshooting skills. Effective communication and interpersonal skills. Patience, attention to detail, and a commitment to quality service. Ability to work collaboratively in a team environment.
Posted 2 days ago
1.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Bengaluru, Vizianagaram
Work from Office
- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls
Posted 2 days ago
1.0 - 5.0 years
2 - 3 Lacs
Pune, Jodhpur, Mumbai (All Areas)
Work from Office
- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
As a Helpdesk Specialist, your primary responsibility will be to assess, diagnose, and resolve a wide variety of computer issues, encompassing both hardware and software-related issues. You will be required to perform hardware repairs on PCs and laptops as necessary, including the replacement of parts when needed. Additionally, you will install lab-specific client and instrumental software, ensuring that configuration parameters are applied to guarantee functionality for Biological Sciences staff. Another crucial aspect of your role will involve reviewing and determining solutions to staff software needs and problems. You will also be expected to assist users with data backup and migration to new hardware, as well as maintaining accurate hardware asset information. Providing end-user training in general computer use and specific software platforms will also be part of your responsibilities. In your capacity as a Helpdesk Specialist, you will be required to stay updated with new technologies and conduct end-user needs assessments for implementing new technology. Supporting printers, multifunction devices, and various other peripherals will also fall within your purview. To excel in this role, you should possess a minimum of 48 months of experience supporting applications and working with users to troubleshoot system errors and functionality in person, via phone, and through remote control. You should also have a minimum of 48 months of experience troubleshooting and supporting Microsoft Windows XP and higher operating systems, as well as competence in working with and supporting Microsoft Office Suite 2003 and higher. Additionally, you should have at least 36 months of experience in writing scripts and modifying existing programs to add or fix functionality, as well as 48 months of experience supporting and repairing printers and multifunction devices. Proficiency in creating or updating system support and end-user documentation, troubleshooting and supporting Citrix, Groupwise, VPN, and wireless networking, and working in a mid to high-level enterprise environment for at least 48 months will be essential. Moreover, your ability to work effectively in a team environment is crucial, with a minimum of 48 months of experience working collaboratively. Experience in creating and modifying Access databases for at least 36 months will also be beneficial for this role.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining HNC Services, a system integrator company based in Chennai, specializing in technology solutions for small and medium-sized enterprises. Established in 2014, we are authorized distributors for Hikvision surveillance products and dealers for various other brands, offering a wide range of IT services. Our core focus is on providing genuine products, expert guidance, and comprehensive support to meet the unique IT requirements of our clients. As an IT Support Technician at HNC Services, your role will be full-time on-site in Chennai. Your primary responsibilities will include providing technical support, troubleshooting desktop computers, offering printer support, and providing computer repair services on a day-to-day basis. To excel in this role, you should possess technical support and troubleshooting skills, along with experience in supporting desktop computers and printers. Knowledge in computer repair is essential, along with strong problem-solving abilities. Excellent communication and customer service skills are crucial for interacting with clients effectively. Holding relevant certifications in IT or a related field will be an added advantage. Moreover, you should demonstrate the ability to work collaboratively in a team environment.,
Posted 3 days ago
1.0 - 5.0 years
0 - 2 Lacs
Sonipat
Work from Office
Role & responsibilities Desktop Troubleshooting Outlook configuration Active Ditectory Software Installation Windows Installation/troubleshooting Printer troubleshooting Interested candidates, please share your resume at rashmi.ghag@3i-infotech.com
Posted 3 days ago
1.0 - 4.0 years
0 - 2 Lacs
Chennai
Work from Office
Key Responsibilities: Provide on-site support for desktop and laptop systems, including installation, configuration, upgrades, and troubleshooting. Diagnose and resolve hardware and software issues on Windows-based systems
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
You will be responsible for providing technical support on client sites, demonstrating a strong knowledge of IT solutions such as workstations, servers, LAN, Windows OS, Windows Server/AD, Microsoft Office applications (O365), network devices (Cisco and HP), and network topology (TCP/IP, DNS, WINS). Moreover, you should have experience managing mobile devices, printer support, and working in an ITIL environment. A basic understanding of first-level application support is also required. To excel in this role, you should possess excellent interpersonal and communication skills in English, as well as a local language proficiency at grade level C1. You will collaborate with a global team and utilize IT service management processes effectively. Prioritizing tasks, working under pressure, and demonstrating problem-solving capabilities are key aspects of this role. A willingness to travel up to 20% of your working time is expected. Additionally, a positive attitude, trustworthiness, adaptability to frequent changes, and effective time management are essential qualities for this position. Strong business acumen, experience in technological domains like Servers & Storage, Communication Technology, and Managed Desktop Services, and completion of ITIL V3 or V4 certifications are advantageous. Experience in project work, IT operations for Factory and Office environments, and familiarity with Service Snow are desirable secondary skills for this role. If you have any further questions, please feel free to reach out.,
Posted 5 days ago
1.0 - 6.0 years
0 - 0 Lacs
bangalore
On-site
Looking for Career Growth Or Want to switch from BPO Jobs Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact Aditya - 9686682465 / 7760984460 / 7259027295 / 7259027282
Posted 5 days ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Printer Technician Job Type: Full-Time , Field Work Experience: 1–3 Years in Brands like Canon , Epson, Kyocera, Hp Responsibilities: Install Canon printers (inkjet, laser, MFDs).Perform preventive maintenance Required Candidate profile Previous experience as a Printer Technician is must. Perks and benefits travel allowance , bonus.
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
sonipat, haryana
On-site
As a KOMORI OFFSET PRINTING OPERATOR at SHREE JEE PRINTERS, located in Sonipat, you will be responsible for providing printer support, managing print production, overseeing printing processes, bindery tasks, and inkjet operations. Your expertise in Printer Support and Print Production skills, along with experience in bindery processes and proficiency in troubleshooting printing issues, will play a vital role in ensuring the quality and efficiency of our printing operations. Having knowledge of Komori printing machines would be advantageous for this role, although not mandatory. Your strong attention to detail, commitment to quality control, and ability to thrive in a fast-paced printing environment will be essential for success in this position. This is a full-time on-site role that requires a high school diploma or equivalent qualification. If you are a dedicated printing professional with a passion for delivering high-quality print products, we welcome you to join our team at SHREE JEE PRINTERS.,
Posted 6 days ago
0.0 - 5.0 years
3 - 7 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Title: Senior Technical support. Location: Bangalore / Chennai / Hyderabad . Department: Technical support Reports To: Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 9686682465 / 7760984460
Posted 6 days ago
1.0 - 2.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Mid-Day Infomedia is seeking a skilled and proactive IT Support Executive with 12 years of hands-on experience in technical troubleshooting and domain support. The ideal candidate will provide end-user support across printers, laptops, desktops, and other IT assets, ensuring smooth day-to-day operations within the organization. Job Title: IT Support Executive Location: Mumbai - Bandra East Experience: 1–2 years Department: IT / Technical Support Employment Type: Full-time Key Responsibilities: Provide first-level technical support for hardware and software issues (desktops, laptops, printers, and related peripherals). Troubleshoot and resolve system problems, network connectivity issues, and printer malfunctions. Set up, configure, and maintain computer systems, ensuring optimal performance and security. Assist with OS installation, upgrades, and patch management. Maintain IT inventory, documentation, and logs for asset tracking. Coordinate with external vendors for hardware servicing, warranty claims, or replacements. Support users with email configuration, internet issues, and basic application-level support (MS Office, browsers, etc.). Ensure adherence to IT policies and security protocols. Required Skills and Qualifications: 1–2 years of relevant experience in IT support or desktop engineering roles. Strong knowledge of Windows OS, basic networking concepts, and hardware troubleshooting. Hands-on experience with printer setup, troubleshooting, and basic maintenance. Familiarity with remote support tools and ticketing systems. Good communication skills and a user-friendly attitude. Diploma/Degree in Computer Science, Information Technology, or a related field preferred. Nice to Have: Basic understanding of Active Directory, DNS, DHCP, etc. Experience in supporting antivirus software, backup tools, and cloud-based email systems.
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
krishnagiri, tamil nadu
On-site
The Desktop Support Engineer position is a full-time role based in Krishnagiri, requiring on-site presence. As a Desktop Support Engineer, you will be responsible for providing technical support for desktop computers and printers. Your primary tasks will include troubleshooting hardware and software issues, ensuring the efficient operation of all systems, diagnosing technical problems, implementing solutions, maintaining hardware functionality, and assisting end users with their technical queries. To excel in this role, you should possess a strong background in desktop computers and computer hardware, along with proven technical support skills, including printer support. Proficiency in troubleshooting hardware and software issues, excellent problem-solving capabilities, attention to detail, effective communication skills, and the ability to collaborate within a team are essential for success in this position. A degree in Computer Science, Information Technology, or a related field is preferred for this role. Additionally, holding relevant certifications such as CompTIA A+ would be advantageous. If you are passionate about providing technical support, troubleshooting IT issues, and ensuring the smooth functioning of desktop systems, this role offers an exciting opportunity to contribute to a dynamic team environment and make a meaningful impact in the field of technology support.,
Posted 1 week ago
7.0 - 12.0 years
6 - 15 Lacs
Lucknow
Work from Office
Job Title : IT Support Manager Location : Lucknow (Only candidates based in Lucknow or willing to relocate will be preferred) Employment Type : Full Time Experience Required : 8+ Years (including experience managing IT support teams) Education : Associate or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience) We’re looking for an IT Support Manager to lead our support team and ensure seamless, high-quality technical assistance across the organization. Key Roles and Responsibilities : 1. Lead and mentor a team of IT Support Desk Engineers 2. Ensure timely and efficient technical support via phone, email, chat, and in person 3. Oversee troubleshooting of hardware, software, and network issues 4. Manage installations, configurations, and updates of operating systems & applications 5. Review and improve documentation in ticketing systems (ServiceNow, JIRA, Zendesk, etc.) 6. Uphold IT best practices and enforce security policies across teams 7. Handle escalations and ensure prompt resolution of complex technical issues 8. Manage hardware inventory, device imaging, and IT asset lifecycle 9. Support and guide the team in basic network troubleshooting (Wi-Fi, VPN, IP configurations) Technical Expertise Required : 1. Proficient in troubleshooting Windows, macOS, and Linux environments 2. Experienced with Microsoft 365, Google Workspace, Outlook, Teams 3. Strong knowledge of Active Directory, account and access management 4. Solid understanding of networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) 5. Familiar with enterprise ticketing tools (ServiceNow, JIRA, Freshdesk, Zendesk) 6. Skilled in remote support platforms like TeamViewer, AnyDesk, RDP Leadership & Soft Skills : 1. Excellent English communication skills — both verbal and written (mandatory) 2. Strong team leadership and customer service orientation 3. Proven ability to manage and prioritize a high volume of support requests 4. Analytical, with solid problem-solving capabilities 5. Ownership mindset with a focus on continuous improvement 6. Flexible to work in fast-paced environments with rotating shifts (including nights & weekends) Interested candidates can apply by sharing their resumes at aditi.malpani@triconitsolutions.com
Posted 1 week ago
2.0 - 7.0 years
2 - 2 Lacs
Manesar
Work from Office
Role & responsibilities:- Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)
Posted 1 week ago
1.0 - 5.0 years
1 - 2 Lacs
Bilaspur
Work from Office
We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows Manage user accounts via Active Directory. Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Interested candidate can share their CV at Srabani.Karmakar@teamcomputers.com or WhatsApp at 9289088151
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
*HIRING FOR GENPACT (Vendor Payroll)* Kindly fill in the form with the help of below mentioned link before attending the interview (Mandatory) & go through all the instructions mentioned in the form carefully before attending the interview to avoid any restrictions for the entry: https://forms.office.com/r/M4K9q8HHxH Shifts will be rotational Permanent WFO (Work from Office) *JD for Desktop Support* Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred. *JD for Global Servicedesk Engineer* Key Responsibilities: Provide first-line technical support globally via phone, email, and ticketing systems. Troubleshoot and resolve issues related to hardware, software, and network connectivity. Assist with OKTA MFA setup, password resets, and login-related support. Provision access to enterprise applications (e.g., Wi-Fi, shared drives, IBEX, NorthCEE). Resolve device-related issues such as system freezes, BitLocker, and driver problems. Support enterprise applications including Microsoft Office, VPN, Citrix, web browsers, and Cisco AnyConnect. Document incidents and resolutions accurately; contribute to knowledge base updates. Consistently meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Required Skills & Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 24 years of experience in a service desk or technical support environment. Proficient in Windows and macOS environments, Office 365, and Active Directory. Excellent customer service, communication, and analytical skills. ITIL Foundation certification is an advantage.
Posted 1 week ago
1.0 - 3.0 years
0 - 1 Lacs
Bengaluru
Work from Office
JOb description Job location: Bangalore Notice period: Immediate Work model: 5 days (24/7) rotational F2F Drive Date: (26th July - Saturday) Strong in-Service Desk Operations & Strong in Field Support / L2 Scope of Resolution Bangalore
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Farrukhnagar, Gurugram
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 week ago
2.0 - 6.0 years
0 - 3 Lacs
Gurugram
Work from Office
Job Summary: We are hiring a Desktop Support Engineer to provide technical assistance to users. You will be responsible for installing, maintaining, and troubleshooting desktops, laptops, printers, scanners, and software, including Microsoft Outlook. Key Responsibilities: Install, configure, and support desktops, laptops, printers, and scanners Troubleshoot hardware and software issues Set up and support Microsoft Outlook and emai. Provide prompt and professional user support Log and track support requests and resolutions Ensure systems are running smoothly and securely Requirements: 2-4 years of desktop or IT support experience Good knowledge of Windows OS, MS Office, Outlook, and basic networking Strong troubleshooting and communication skills Ability to work independently and support users onsite or remotely Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 week ago
1.0 - 2.0 years
1 - 1 Lacs
Chennai, Mumbai (All Areas)
Work from Office
Role & responsibilities Desktop support Engineer, Troubleshooting . As a desktop support technician, you may encounter unpredictable technical issues or challenges. To handle these, you need problem-solving skills. This includes the ability to diagnose a problem, analyze the best possible solution and apply it effectively to resolve the issue at hand Preferred candidate profile
Posted 1 week ago
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