IT Business Analyst

Business Analyst

Job Type: Full-Time

Experience Required: 5-7 years

Location: CyberSWIFT Headquarters, Kolkata

Job Description:

We are seeking a skilled and experienced Business Analyst to join our team, focusing on our Land Management Product (LAMS). The ideal candidate will have a strong background in requirement analysis, project coordination, and client engagement, with a proven track record of delivering high-quality software solutions.

Key Responsibilities:

1. Requirement Analysis:

o Collaborate with customers to gather and document detailed business requirements.

o Translate customer needs into functional specifications for the development team.

2. Project Coordination:

o Coordinate with the development team to ensure timely and accurate delivery of customer requirements.

o Track project progress and provide regular updates to stakeholders.

3. Billing and Approval:

o Prepare and process invoices related to project milestones.

o Ensure client approval and timely payment of invoices.

4. Client Engagement:

o Serve as the primary liaison between the customer and the technical team.

o Address client inquiries and provide timely solutions.

5. Delivery and UAT Coordination:

o Oversee the delivery process and facilitate User Acceptance Testing (UAT) with customers.

o Ensure resolution of any issues identified during UAT.

6. Payment and Project Completion:

o Follow up with clients to ensure prompt payment.

o Confirm final project completion and obtain customer sign-off.

7. Installation Coordination:

o Coordinate with relevant teams for the smooth installation of the LAMS product.

o Provide support during the installation phase to address any challenges.

8. Documentation:

o Prepare comprehensive project documentation, including requirement specifications, project plans, and status reports.

o Maintain clear and consistent communication with clients through documented updates.

9. DFD and ERD Modelling:

o Develop Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to represent system data flow and database structures.

o Ensure models accurately reflect customer requirements and system functionalities.

10. Use Case and User Story Preparation:

o Develop detailed use cases and user stories to capture and communicate functional requirements.

o Ensure use cases and user stories are clear, comprehensive, and aligned with customer needs.

Qualifications:

· Bachelor’s degree in Computer Science/ Information technology/ Business Administration or similar in related field.

· Minimum of 5 years of experience as a Business Analyst or in a similar role.

· Strong understanding of requirement analysis, project management, and client relations.

· Excellent communication and interpersonal skills.

· Ability to manage multiple tasks and prioritize effectively.

· Proficiency in DFD and ERD modelling.

· Experience in preparing use cases and user stories.

Skills:

· Requirement gathering and analysis

· Project coordination and management

· Client relationship management

· Billing and financial follow-ups

· UAT and delivery management

· Installation support and coordination

· Documentation and reporting

· DFD and ERD modelling

· Use case and user story preparation

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹900,000.00 per year

Work Location: In person