IT Application Administrator

Title - IT Application Administrator

Team -Back Office Systems

Experience -

Education

Location - Chennai or Bengaluru, India

Working Hours

08:00 AM to 05:00 PM Central time, USA

06:30 PM - 03:30 AM Indian Standard Time

Certifications

Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar credentials are a plus.

Job Summary

specializing in Active Directory, Office 365 and Office tools

Skills (Must Have)

• Proven

  experience in administering and supporting Active Directory, Office 365 environments and Office tools

  .
• Strong understanding of AD concepts such as domains, forests, trust relationships, and group policies.
• In-depth knowledge of Office tools,

  O365 services and administration tools

  , including

  PowerShell

  .
• Familiarity with

  identity and access management (IAM)

  principles and technologies.
• Experience with security and compliance frameworks (e.g., NIST, GDPR, HIPAA).
• Excellent troubleshooting skills and attention to detail.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and departments.

• SQL / SMS

• Postman

Skills (Nice to Have)

• UKG Pro Suite
• Knowledge about tools Box, Zoom

Key Job Responsibilities

• Responsible for Active Directory Administration which includes -
• Manage and maintain Active Directory infrastructure, including domain controllers, forests, and trusts.
• Create, modify, and delete user accounts, groups, and organizational units (OUs) as per organizational requirements.
• Implement and enforce group policies to standardize system settings and security configurations.
• Troubleshoot and resolve issues related to user authentication, group membership, and access permissions.
• Monitor AD performance and implement optimizations to enhance scalability and reliability.
• Responsible for Office Tools Administration which includes -
• Microsoft Office suite
• Emailing systems
• Collaboration platforms
• Document management systems
• Instant messaging and conference tools
• User training and support
• Understand and manage the internally developed network IAM platform (using AD / PowerShell)
• Manage Active directory accounts of employees and non-employees (Accounts are created using PowerShell scripts)
• Understand the existing workflows
• Document special cases related to AD implementation
• Understand and manage the administration of the below back-office systems
• Box, Zoom, UKG Pro Suite, Dropbox, etc.,