IT Admin Lead

• IT Infrastructure Management: Oversee the organization's IT infrastructure, including servers, networks, hardware, and software systems.
• Network Security: Ensure robust network security by implementing firewalls, antivirus programs, and other measures to protect against cyber threats.
• System Administration: Perform regular maintenance, updates, and backups of critical IT systems to ensure high availability and performance.
• IT Policy Development: Develop, implement, and maintain IT policies and procedures, ensuring compliance with organizational and regulatory standards.
• Troubleshooting and Support: Act as the escalation point for complex IT issues and provide advanced technical support to resolve problems efficiently.
• Vendor Management: Coordinate with external vendors for procurement, installation, and maintenance of IT systems and services.
• Budgeting and Reporting: Manage the IT budget, track expenses, and provide regular reports on IT performance and improvements.
• Project Management: Lead IT projects, including system upgrades, migrations, and deployments, ensuring timely and successful completion.
• User Training: Organize training sessions for employees to enhance their understanding and effective use of IT systems.
  

Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 6-8 years of experience in IT administration.
• Strong knowledge of IT infrastructure, including servers, networks, storage systems, and cloud solutions.
• Proficiency in system administration tools and software (Windows, Linux, VMware, etc.).
• In-depth understanding of cybersecurity principles and practices.
• Experience with IT service management frameworks (e.g., ITIL).
• Excellent problem-solving and troubleshooting skills.
• Strong leadership and team management abilities.
• Ability to proactively diagnose issues or challenges, taking pre-emptive action wherever possible.
• Ability to ensure timely and advance escalation to stakeholders or Leadership as needed
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  

Experience