IT Admin Lead

We are an AI-powered expense management platform designed to simplify finance for businesses in the Middle East, helping them save both time and money. Our platform offers everything businesses need to manage and control their expenses in one place, including smart corporate cards, AI-powered automation and insights, streamlined accounting, and centralized dashboards.

Since 2022, over 1000 businesses in the UAE from startups to enterprises like Al Barari, Rove, Rivoli, Punjab National Bank, and CarSwitch have used Alaan to control their spending and reduce costs. Together, our customers have saved over AED 100 million using Alaan.

We are looking for a skilled and proactive IT Admin Lead to take full ownership of internal IT operations at Alaan. This role is critical as we scale and support smooth employee experiences across device management, access control, onboarding, compliance, and security alignment.

• Own Alaan s internal IT infrastructure end-to-end, from procurement to decommissioning
• Manage our Apple-first device fleet using Mobile Device Management (MDM) platforms
• Ensure smooth device and software onboarding/offboarding experiences for our employees
• Run an air-tight Identity and Access Management (IAM) system
• Proactively drive security best practices across endpoints, user behavior, and software tools
• Own our internal help-desk and incident responder
• Ensure we are always compliance-ready for frameworks like ISO 27001 by maintaining up-to-date policies, processes, and procedures.
• Continuously document and optimize IT processes that can scale as Alaan grows
• Collaborate with People Ops and Security teams to ensure a seamless IT environment for a globally distributed team

• 4-6 years of IT admin experience, preferably in a scaling startup
• Strong working knowledge of Apple hardware and MDM solutions like Mosyle
• Hands-on experience with IAM tools such as Okta and Google Admin
• Understanding of ISO 27001 or other related compliance frameworks (e.g. SOC Type-II)
• Strong documentation and organizational skills
• Ability to operate autonomously and support a globally distributed tea
• Bonus: Exposure to endpoint security tools, network configurations, or Android MDM

• Contribute to building the Middle East s most beloved fintech brand from the ground up
• Benefit from a role with significant ownership and accountability
• Thrive in a flexible hybrid culture with ample work-life balance
• Participate in exciting offsite events
• Competitive salary and equity
• Enjoy additional perks like travel allowances, gym memberships, and more