International voice process

You will be part of a dynamic team at Silaris Informations Pvt Ltd, a customer-centric digital BPO specializing in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, Silaris has focused on the BFSI vertical in India, emphasizing "Service and Customer Delight" through quality service and cost efficiency. The company's service offerings are enhanced by tailored digital solutions, leveraging artificial intelligence, speech analytics, and Robotics. Key Responsibilities - Handling customer interactions via voice calls - Assisting with financial inquiries - Providing exceptional customer service - Engaging in sales activities as required Qualifications - Possess analytical skills and excellent communication abilities - Previous experience in Finance and Customer Service roles - Strong sales skills with a track record of success - Excellent problem-solving capabilities - Ability to thrive in a fast-paced environment - Previous experience in a similar role would be advantageous - Bachelor's degree in a relevant field You will be part of a dynamic team at Silaris Informations Pvt Ltd, a customer-centric digital BPO specializing in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, Silaris has focused on the BFSI vertical in India, emphasizing "Service and Customer Delight" through quality service and cost efficiency. The company's service offerings are enhanced by tailored digital solutions, leveraging artificial intelligence, speech analytics, and Robotics. Key Responsibilities - Handling customer interactions via voice calls - Assisting with financial inquiries - Providing exceptional customer service - Engaging in sales activities as required Qualifications - Possess analytical skills and excellent communication abilities - Previous experience in Finance and Customer Service roles - Strong sales skills with a track record of success - Excellent problem-solving capabilities - Ability to thrive in a fast-paced environment - Previous experience in a similar role would be advantageous - Bachelor's degree in a relevant field