Company Description Silaris is a pure “customer-centric digital BPO” specialized in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, Silaris has carved out a niche for the BFSI vertical in India. The company's business philosophy is focused on “Service and Customer Delight” by providing quality service with better cost efficiency. Silaris service offerings are backed by digital solutions tailored to industry experience and supported with artificial intelligence, speech analytics, and Robotics. Role Description This is a full-time on-site Telecaller role located in New Delhi at Silaris Informations Pvt Ltd. The Telecaller will be responsible for making outgoing calls to potential customers to promote products or services, answer incoming calls from customers, and maintain detailed call logs. Qualifications Excellent communication and interpersonal skills Strong sales and negotiation skills Ability to handle rejection and remain resilient Good problem-solving and decision-making abilities Experience in customer service or telemarketing is a plus Proficiency in multiple languages is beneficial High school diploma or equivalent Show more Show less

Company Description Silaris Informations Pvt Ltd is a customer-centric digital BPO specializing in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, Silaris has carved out a niche for the BFSI vertical in India by focusing on "Service and Customer Delight" through quality service and cost efficiency. The company's service offerings are supported by digital solutions tailored to industry experiences and backed by artificial intelligence, speech analytics, and Robotics. Role Description This is a full-time on-site International voice process role located in New Delhi at Silaris Informations Pvt Ltd. The role involves handling customer interactions through voice calls, assisting with financial inquiries, providing customer service, and possibly engaging in sales activities. Qualifications Analytical Skills and Communication skills Experience in Finance and Customer Service Strong sales skills Excellent problem-solving abilities Ability to work effectively in a fast-paced environment Previous experience in a similar role is a plus Bachelor's degree in relevant field