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Posted:1 month ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

Company Description Silaris is a pure “customer-centric digital BPO” specialized in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, Silaris has carved out a niche for the BFSI vertical in India. The company's business philosophy is focused on “Service and Customer Delight” by providing quality service with better cost efficiency. Silaris service offerings are backed by digital solutions tailored to industry experience and supported with artificial intelligence, speech analytics, and Robotics. Role Description This is a full-time on-site Telecaller role located in New Delhi at Silaris Informations Pvt Ltd. The Telecaller will be responsible for making outgoing calls to potential customers to promote products or services, answer incoming calls from customers, and maintain detailed call logs. Qualifications Excellent communication and interpersonal skills Strong sales and negotiation skills Ability to handle rejection and remain resilient Good problem-solving and decision-making abilities Experience in customer service or telemarketing is a plus Proficiency in multiple languages is beneficial High school diploma or equivalent Show more Show less

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