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International voice process

0 years

0 Lacs

Posted:15 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description Silaris Informations Pvt Ltd is a customer-centric digital BPO specializing in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, Silaris has carved out a niche for the BFSI vertical in India by focusing on "Service and Customer Delight" through quality service and cost efficiency. The company's service offerings are supported by digital solutions tailored to industry experiences and backed by artificial intelligence, speech analytics, and Robotics. Role Description This is a full-time on-site International voice process role located in New Delhi at Silaris Informations Pvt Ltd. The role involves handling customer interactions through voice calls, assisting with financial inquiries, providing customer service, and possibly engaging in sales activities. Qualifications Analytical Skills and Communication skills Experience in Finance and Customer Service Strong sales skills Excellent problem-solving abilities Ability to work effectively in a fast-paced environment Previous experience in a similar role is a plus Bachelor's degree in relevant field

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