International Telecaller

1 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: You will be responsible for engaging with international clients, answering inbound calls, making outbound calls, providing information about services, addressing client questions and concerns, and maintaining client records. Additionally, you will follow up with clients to ensure satisfaction and build relationships to drive repeat business. Qualifications: - Excellent verbal communication and interpersonal skills - Proficiency in handling inbound and outbound calls - Ability to manage and resolve client queries efficiently - Good listening skills and empathetic approach - Strong organizational skills and attention to detail - Basic computer skills and familiarity with CRM software - Ability to work effectively in a team as well as independently - Experience in customer service or telecalling is a plus Note: This is a full-time on-site role for an International Telecaller located in Noida.,

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