International Telecaller

About the Role

We are looking for a motivated and professionalInternational Telecaller to join our dynamic team at CaseFox, a global SaaS platform revolutionizing case management for law firms worldwide. This is a fantastic opportunity to build a career in international sales while working in a collaborative, high-performance environment.

Note: This is an in-office position. Applications are invitedbased in Bhopal, preferably residing within 8-10 kms from Hoshangabad Road.

Key Responsibilities

• Outbound Calling:
• Make at least 120 outbound calls per day to prospects across the USA, Canada, Australia, and Middle East.
• Introduce CaseFox/MatterSuite and communicate our value proposition effectively.
• Lead Qualification:
• Understand prospects' needs, identify decision-makers, and qualify leads for the sales pipeline.
• Demo Scheduling:
• Set up product demos and appointments using cloud-based scheduling tools.
• Maintain accurate records and ensure seamless handover to the sales team.
• CRM Updates:
• Log all calls, update lead statuses, and track progress in the CRM.
• Target Achievement:
• Meet and exceed daily/weekly/monthly KPIs related to calls, leads, and meetings booked.
• Customer Interaction:
• Handle objections professionally and build a strong rapport with potential clients.
• Compliance:
• Follow call scripts, process flows, and stay updated on product knowledge and industry trends.

Requirements

• Education: Bachelor’s degree or equivalent.
• Experience: Freshers welcome. Prior experience in international BPO/telecalling or SaaS sales is a plus.
• Language: Excellent command over US English with a neutral accent.
• Tech Skills: Basic knowledge of SaaS products and CRM tools is preferred.
• Soft Skills: Strong communication, negotiation, and interpersonal abilities.

Perks & Benefits

• Performance-based incentives on call targets and conversions.
• CRM & scheduling tools provided, along with detailed product training.
• Lunch is provided at the office.
• Opportunity to grow in a global SaaS environment and gain hands-on experience in international sales.

Preference will be given to applicants living near Hoshangabad Road due to the in-office nature of this role.

Job Types: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹8,086.00 - ₹10,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Leave encashment
• Paid sick time
• Paid time off

Compensation Package:

• Commission pay
• Performance bonus

Schedule:

• Day shift

Work Location: In person