International Chat Process- Swargate Pune

1 - 2 years

1 - 2 Lacs

Pune

Posted:10 hours ago| Platform: Naukri logo

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Skills Required

Time Management KPI Monitoring Crm Tool Rotational Shifts Chat Process Email Support Non Voice Process KPI KPI Analysis Problem Solving Chat Support SLA Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits Health Insurance

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ADA Tech Solutions
ADA Tech Solutions

Information Technology

Silicon Valley

50-100 Employees

196 Jobs

    Key People

  • Jane Doe

    CEO
  • John Smith

    CTO

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