Job
Description
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Company Title Role /Level PricewaterhouseCoopers Acceleration Centre, Kolkata Learning &Development Senior Associate About The Job Introduction To PwC Service Delivery Center PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata, India The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-basedskills Requirements: These should include essential & desirable requirements such as: Preferred Knowledge/Skills Activities to be performed: Support L&D programme initiatives with multiple stakeholders and work streams -to shape and create effective learning and leadership development solutions Facilitate/deliver a high quality, impactful learning intervention spanning both live and virtual (welcome programme, professional development workshops) Engage any level of stakeholders in communicating the overall impact of a learning intervention to the business; Demonstrate an understanding of PwC AC strategy, the underlying business and our client service partners, Demonstrate comfort using an array of digital tools, like our LMS (Vantage), Google Suite to drive higher value and a tech-enabled learning experience, as required Support leads in managing and running our LMS (Vantage)-based activities Support in creation of project plans, drive milestones, meet deadlines, and reprioritise as needed to complete timely delivery of projects; manage projects from inception to completion; Support project teams and SMEs/stakeholders or others they identify during content development, including preparation for delivery of content and overall experience. Understand L&D, including processes, policies, adult learning theories, and informal learning curation; Understand change management, emphasizing what is necessary to bring about business, cultural and organizational change to people, process, structure and technology; Understand research and digital skills to assist in curation and creation of informal learning objects; Collaborate closely with Onboarding COE to ensure a smooth form onboarding welcome experience Assess training needs of teams on a periodic basis Level of experience Education/qualifications Industry experience Technical capability Key personal attribute Required Attributes Team player with very strong verbal and written communication skills Executive presence with strong skills to facilitate L&D programmes, including onboarding of new joiners Versatility and flexibility to work efficiently during off hours, when needed; Demonstrates cultural sensitivity and collaborates with colleagues across the network; Comfortable working in a cross-cultural environment, in a virtual working model Masters in Humanities, Communications, Education or relevant disciplines Should have 5-8 years overall experience, of which at least 3 years should be relevant to L&D. Preferred Attributes Experience in adult education, instructional design/technologies, organizational development would be a plus Using agile project management techniques Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools; Knowledge on learning tools and technologies, such as Cornerstone On Demand Experience of having worked in an offshore environment Show more Show less
