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Intern, Associate Product Consultant- Passkey

Intern, Associate Product Consultant- Passkey

Cvent

1 - 3 years

0 Lacs

gurugram

Posted:3 weeks ago| Platform:

Apply

Skills Required

hospitality analytical psychology corporate manager technology mice management event marketing software solutions crm

Work Mode

Work from Office

Job Type

Internship

Job Description

Support clients over the phone and email by answering their product questions and offering
technical assistance
Offer best practice tips to clients in effort to boost their meeting attendance via Cvent s
marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in the Passkey software
Communicate with the client and review the initial implementation with them and make
required changes
Provide suggestions to the client to improve the overall result of the implementation and help
client meet their goals
Document all communication with the client in Cvent s CRM software

Overview:

About Cvent:
Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700
employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in
more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and
management platform for event professionals and offers software solutions to hotels, special event
venues and destinations to help them grow their group/MICE and corporate travel business.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system
that encourages Cventers to think and act like individual entrepreneurs and empowers them to take
action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we
value the diverse perspectives that each individual brings. Whether working with a team of colleagues or
with clients, we ensure that we foster a culture that celebrates differences and builds on shared
connections.
About the role:
We have multiple Associate Product Consultant positions in our Client Services department for Passkey
software product. You shall either be a part of a team that supports clients over the phone and email on
the Passkey software or will be responsible for implementing their event requirements in the tool and
sharing best practices with them.
Our current team of consultants is a close-knit group of dynamic and high-energy professionals. We hire
bright people who are willing to learn and are extremely motivated to succeed. We have people from
various educational backgrounds including computer information systems, psychology, and
communications.

In This Role, You Will:

Heres What You Need:

Freshers (Pass out Batch- 2025,2026)
Excellent communication skills (verbal and written)
Strong analytical and logical skills
Strong business acumen, ethics, and high integrity
High comfort level in using online software products
Must be articulate, organized, detail-oriented and have ability to multi-task
Quick learner, with a positive attitude and ability to work well within a team

#LI-DNI

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Intern, Associate Product Consultant- Passkey