Senior Strategy Consultant - Adoption, Change Communication & Engagement | Mumbai or Pune | Hybrid About the Role As a Strategic Consultant, you will work closely with customers to drive user adoption, engagement, and retention on their learning platforms. Your role is critical in helping organizations maximize the value of their investments by developing and executing strategic initiatives that enhance platform usage, optimize user experience, and reinforce long-term customer success. By leveraging marketing strategies, data-driven insights, and innovative engagement techniques, you will guide customers in fostering a culture of continuous learning and digital adoption. This role sits within the Chief Customer Officers organization and the Services team, playing a key part in strengthening our customer-centric approach. Key Responsibilities Customer Strategy & Consulting Act as a strategic advisor to customers, helping them develop and execute adoption and engagement strategies tailored to their business goals. Partner with customer stakeholders to identify challenges and implement solutions that drive sustained usage and learner engagement. Provide ongoing consulting services to optimize the user experience and ensure long-term platform success. Adoption & Engagement Initiatives Design and implement marketing and communication strategies that boost user adoption and retention. Develop and execute launch campaigns, engagement programs, and content strategies that create excitement and sustained interaction on the platform. Craft compelling messaging across multiple channels (email, push notifications, web pop-ups, social media) to drive engagement and reinforce value. Customer Success & Retention Work cross-functionally with internal teams to align adoption strategies with overall customer success objectives. Use data and analytics to track user behavior, measure engagement effectiveness, and make data-driven recommendations. Stay informed on industry trends and best practices to continuously enhance customer engagement strategies. What Were Looking For 5+ years of experience in strategic consulting, customer success, or marketing strategy with a focus on user adoption and engagement. Strong ability to develop and execute engagement campaigns that drive measurable user adoption and retention. Exceptional communication, presentation, and consulting skills to influence customers and internal stakeholders. Proven experience in managing multiple projects, coordinating cross-functional teams, and adapting to shifting priorities. A data-driven mindset with the ability to translate insights into actionable strategies. Creative problem solver with a passion for improving customer experiences and digital adoption. Technical acumenwhile not an engineering role, the ability to understand new-age technologies is an asset. MBA or equivalent advanced degree preferred. Consulting Experience is Mandatory ( Big 4 Preferred ), Technology Services , Technology Consulting Notice Period : Immediate or 30 Days Maximum Experience in the Learning Solutions , HR-Tech , HCM Consulting is a Big Plus ! Compensation : Upto 24LPA ( Base ) + 10% Bonus ( Paid Quarterly )

Global Customer Support Intern | Night Shifts US EST & PST | 11 Months Internship | Pune You should have Graduated in 2023, 2024 and 2025 ( For 2025 Results Should Have been Out ) Any trainings taken in Cloud, AWS , and other relevant technology areas would add value to your Resume This role is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer (Intern) works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve application software related questions and troubleshoot issues encountered in applications. This position requires an individual, who can passionately and patiently educate our clients on, how our product is designed to work, and has problem solving skills, eagerness to learn and customer centric mindset. In this role you will Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT). Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs. Time-bound and superior customer communication over CRM (salesforce), Phone and Email. Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations. Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback. Active engagement with Knowledge base and forums utilizing help channels/resources. Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology Consistently deliver aligning with set goals and beyond Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem. Consideration of privacy and security obligations. You've got what it takes if you have Bachelors degree in computer science or equivalent with less than a year of customer facing application support experience. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Strong analytical and problem-solving skills. Added Advantage - Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem. The role requires working in 24x7 environment (mostly US shifts) Compensation: INR 35K Per Month + Shift Allowances ( EMEA INR 700/Day , US INR 1200/Day ) + Cabs ( Pick & Drop) + Fully Catered Meals on Board Duration of Internship: 11 Months

Senior Product Designer - UX This role is for Mumbai / Pune / Hyderabad Cornerstone is an AI-powered knowledge cloud for unified discovery, knowledge management, and personalized learning. Our award-winning Learning Management System (LMS) and Learning Experience Platform (LXP) is used globally by Fortune 500 companies and government organizations to solve the discovery, curation, and recommendation problems of content fragmentation across external, internal, and tacit knowledge sources Our mission is to democratize learning. Often called the Netflix of Learning” our goal is to provide frictionless access to knowledge for our enterprise and association customers making learning “the way we work”. Our goal is to help upskill the globe to meet the demands of a rapidly changing digital world in the 4th Industrial Revolution Overview: We are seeking a talented and motivated Lead UX Product Designer with 6 -8 years of experience to join our dynamic team. This is an Individual Contributor role. As a Senior Product Designer, you will play a pivotal role in driving the design vision and strategy for our products. You will lead a team of designers, collaborating closely with cross-functional teams to create exceptional user experiences that align with our business objectives. This role requires a blend of creative flair, strategic thinking, and leadership skills to inspire and guide the design team towards delivering innovative solutions. Responsibilities Design Leadership: Provide strategic direction and leadership support to the design team, ensuring alignment with product goals and user needs. Foster a culture of design excellence, mentorship, and continuous improvement within the team. Lead by example, demonstrating best practices in design thinking, user-centered design, and design execution. Product Strategy and Vision: Work closely with product managers and stakeholders to understand business goals, user needs, and market trends. Define and communicate the product design vision, ensuring alignment with overall company objectives. Translate high-level business requirements into actionable design strategies and solutions. User Experience Design: Lead the design process from concept to execution, including user research, ideation, wireframing, prototyping, and user testing. Develop intuitive and engaging user experiences across multiple platforms, considering usability, accessibility, and scalability. Collaborate with UX/UI designers to create seamless interactions and visually appealing interfaces. Cross-functional Collaboration: Work closely with product managers, engineers, and other stakeholders to prioritize design initiatives and ensure timely delivery. Champion a collaborative approach, facilitating communication and alignment between design, engineering, and product teams. Advocate for user-centered design principles and educate cross-functional teams on the importance of design in achieving business objectives. Design System and Standards: Establish and maintain design standards, guidelines, and documentation to ensure consistency and coherence across products. Drive the development and evolution of a design system to streamline the design process and promote reusability. Collaborate with engineering teams to implement and maintain design components within the product development workflow. Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices in design and user experience Conduct regular design critiques, retrospectives, and post-mortems to identify opportunities for improvement and innovation Drive initiatives to enhance team efficiency, productivity, and skill development through training, workshops, and knowledge sharing. Requirements: Experience: 6-8 years of experience in UX/UI design for digital products, with a strong portfolio showcasing a range of design projects Tools: Proficient in design tools such as Sketch, Figma, Adobe Creative Suite, or equivalent Prototyping Skills: Experience with prototyping tools such as InVision, Proto.io, or similar Collaboration: Strong collaboration and communication skills with the ability to work effectively in cross-functional teams. Problem-Solving: Excellent problem-solving skills and the ability to translate complex requirements into simple and elegant design solutions. Adaptability: Ability to adapt to fast-paced environments and manage multiple design projects simultaneously. Attention to Detail: Meticulous attention to detail and a commitment to delivering high-quality design work. Degree: Bachelor’s degree in graphic design, Interaction Design, HCI, or a related field. If you are passionate about creating exceptional user experiences, have a keen eye for design, and thrive in a collaborative environment, we invite you to apply for this exciting opportunity. Join us in shaping the future of our digital products through innovative and user-centric design

GCS - Product Support Specialist (L1) | Night Shift - US EST/+ PST | Pune The Product Support Engineer is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and troubleshoot issues encountered in applications. This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset. In this role you wil Provide day to day functional and technical software application support in a 24x7 environment to our clients including functionality testing and troubleshooting as needed. Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT). Time-bound and superior customer communication over CRM (salesforce), phone and email to prevent case staleness/ageing and preventing backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time bound resolution in line with customer expectations. Where necessary, time bound engagement of next level support with proper triage and case documentation. Attain and maintain product certification on Cornerstone products in adherence with Cornerstones Product Certification Program achieving deep understanding and expertise over Cornerstone applications. Active engagement with Knowledge base and forums utilizing help channels/resources. Consistently deliver aligning with set goals and beyond Collaborate with team members from all around the world. Consideration of privacy and security obligation. You've got what it takes if you have Bachelors degree in computer science or equivalent with 1-3 years of customer facing application support experience (Preferably SaaS environment) Hands-on experience working on and debugging issues with access management, Single-Sign-On, etc. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Highly organized with understanding of processes, SLA's and tools used in product support ecosystem. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Positive Attitude with ability to thinking out of the box. Patient, Organized, Composed and Good Listener, thoughtfully responding to any situation. Strong analytical and problem-solving skills. Strong team player promoting and influencing positive team spirit towards inclusive success. The role requires working in 24x7 environment (mostly US shifts) Compensation: INR 6.5L to INR 10 L Base + Shift Allowance (INR 1200/Day) + Cabs (Pick & Drop ) + Fully Catered Meals on Board This is a "Work from Office" Role

Product Designer - UX This role is for Mumbai / Pune / Hyderabad Cornerstone is an AI-powered knowledge cloud for unified discovery, knowledge management, and personalized learning. Our award-winning Learning Management System (LMS) and Learning Experience Platform (LXP) is used globally by Fortune 500 companies and government organizations to solve the discovery, curation, and recommendation problems of content fragmentation across external, internal, and tacit knowledge sources Our mission is to democratize learning. Often called the Netflix of Learning our goal is to provide frictionless access to knowledge for our enterprise and association customers making learning the way we work. Our goal is to help upskill the globe to meet the demands of a rapidly changing digital world in the 4th Industrial Revolution Overview: We are seeking a talented and motivated Lead UX Product Designer with 3 -6 years of experience to join our dynamic team. This is an Individual Contributor role. As a Senior Product Designer, you will play a pivotal role in driving the design vision and strategy for our products. You will lead a team of designers, collaborating closely with cross-functional teams to create exceptional user experiences that align with our business objectives. This role requires a blend of creative flair, strategic thinking, and leadership skills to inspire and guide the design team towards delivering innovative solutions. Responsibilities Design Leadership: Provide strategic direction and leadership support to the design team, ensuring alignment with product goals and user needs. Foster a culture of design excellence, mentorship, and continuous improvement within the team. Lead by example, demonstrating best practices in design thinking, user-centered design, and design execution. Product Strategy and Vision: Work closely with product managers and stakeholders to understand business goals, user needs, and market trends. Define and communicate the product design vision, ensuring alignment with overall company objectives. Translate high-level business requirements into actionable design strategies and solutions. User Experience Design: Lead the design process from concept to execution, including user research, ideation, wireframing, prototyping, and user testing. Develop intuitive and engaging user experiences across multiple platforms, considering usability, accessibility, and scalability. Collaborate with UX/UI designers to create seamless interactions and visually appealing interfaces. Cross-functional Collaboration: Work closely with product managers, engineers, and other stakeholders to prioritize design initiatives and ensure timely delivery. Champion a collaborative approach, facilitating communication and alignment between design, engineering, and product teams. Advocate for user-centered design principles and educate cross-functional teams on the importance of design in achieving business objectives. Design System and Standards: Establish and maintain design standards, guidelines, and documentation to ensure consistency and coherence across products. Drive the development and evolution of a design system to streamline the design process and promote reusability. Collaborate with engineering teams to implement and maintain design components within the product development workflow. Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices in design and user experience Conduct regular design critiques, retrospectives, and post-mortems to identify opportunities for improvement and innovation Drive initiatives to enhance team efficiency, productivity, and skill development through training, workshops, and knowledge sharing. Requirements: Experience: 3y-5y years of experience in UX/UI design for digital products, with a strong portfolio showcasing a range of design projects Tools: Proficient in design tools such as Sketch, Figma, Adobe Creative Suite, or equivalent Prototyping Skills: Experience with prototyping tools such as InVision, Proto.io, or similar Collaboration: Strong collaboration and communication skills with the ability to work effectively in cross-functional teams. Problem-Solving: Excellent problem-solving skills and the ability to translate complex requirements into simple and elegant design solutions. Adaptability: Ability to adapt to fast-paced environments and manage multiple design projects simultaneously. Attention to Detail: Meticulous attention to detail and a commitment to delivering high-quality design work. Degree: Bachelor’s degree in graphic design, Interaction Design, HCI, or a related field. If you are passionate about creating exceptional user experiences, have a keen eye for design, and thrive in a collaborative environment, we invite you to apply for this exciting opportunity. Join us in shaping the future of our digital products through innovative and user-centric design Note: Candidate should have a Graduate/Post Graduate Degree in Design

Product Designer - UX | Interaction Design | Hybrid This role is for Mumbai / Pune / Hyderabad ( Either of these Cities ) Cornerstone is an AI-powered knowledge cloud for unified discovery, knowledge management, and personalized learning. Our award-winning Learning Management System (LMS) and Learning Experience Platform (LXP) is used globally by Fortune 500 companies and government organizations to solve the discovery, curation, and recommendation problems of content fragmentation across external, internal and tacit knowledge sources Our mission is to democratize learning. Often called the Netflix of Learning” our goal is to provide frictionless access to knowledge for our enterprise and association customers making learning “the way we work”. Our goal is to help upskill the globe to meet the demands of a rapidly changing digital world in the 4th Industrial Revolution Overview: We are seeking a talented and motivated Product Designer - UX with 3y -6y of experience in Interaction Design to join our dynamic team. This is an Individual Contributor role. As a Product Designer, you will play a pivotal role in driving the design vision and strategy for our products. You will be part of a team of designers, collaborating closely with cross-functional teams to create exceptional user experiences that align with our business objectives. This role requires a blend of creative flair, strategic thinking, and leadership skills to inspire and guide the design team towards delivering innovative solutions. Responsibilities: Design Leadership: Provide strategic direction and leadership support to the design team, ensuring alignment with product goals and user needs Foster a culture of design excellence, mentorship, and continuous improvement within the team Lead by example, demonstrating best practices in design thinking, user-cantered design, and design execution Product Strategy and Vision: Work closely with product managers and stakeholders to understand business goals, user needs, and market trends Define and communicate the product design vision, ensuring alignment with overall company objectives. Translate high-level business requirements into actionable design strategies and solutions User Experience Design: Lead the design process from concept to execution, including user research, ideation, wireframing, prototyping, and user testing. Develop intuitive and engaging user experiences across multiple platforms, considering usability, accessibility, and scalability. Collaborate with UX/UI designers to create seamless interactions and visually appealing interfaces. Cross-functional Collaboration: Work closely with product managers, engineers, and other stakeholders to prioritize design initiatives and ensure timely delivery. Champion a collaborative approach, facilitating communication and alignment between design, engineering, and product teams. Advocate for user-centered design principles and educate cross-functional teams on the importance of design in achieving business objectives Design System and Standards: Establish and maintain design standards, guidelines, and documentation to ensure consistency and coherence across products. Drive the development and evolution of a design system to streamline the design process and promote reusability. Collaborate with engineering teams to implement and maintain design components within the product development workflow Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices in design and user experience. Conduct regular design critiques, retrospectives, and post-mortems to identify opportunities for improvement and innovation. Drive initiatives to enhance team efficiency, productivity, and skill development through training, workshops, and knowledge sharing. Requirements: Experience: 3y-6y of experience in UX/UI design for digital products, with a strong portfolio showcasing a range of design projects Tools: Proficient in design tools such as Sketch, Figma, Adobe Creative Suite, or equivalent Prototyping Skills: Experience with prototyping tools such as InVision, Proto.io, or similar. Collaboration: Strong collaboration and communication skills with the ability to work effectively in cross-functional teams. Problem-Solving: Excellent problem-solving skills and the ability to translate complex requirements into simple and elegant design solutions. Adaptability: Ability to adapt to fast-paced environments and manage multiple design projects simultaneously. Attention to Detail: Meticulous attention to detail and a commitment to delivering high-quality design work. Degree: Bachelor’s degree in graphic design, Interaction Design, HCI, or a related field ( BDes/or MDes is required) If you are passionate about creating exceptional user experiences, have a keen eye for design, and thrive in a collaborative environment, we invite you to apply for this exciting opportunity. Join us in shaping the future of our digital products through innovative and user-centric design

Junior Finance Analyst (Intern) | 12 Months Internship | Pune | EMEA & US Shift Cornerstone OnDemand is looking for Junior Finance Analyst (Intern). The position will be part of Global Shared Services team in Pune. Finance Intern (Junior Analyst) will primarily be responsible to record the transactions for Finance process e.g. Accounts Payable, Accounts receivables, Record to report and supporting internal and external audit as per company policies In this role you will... Processes transactions or fills duties within Finance process Accounts Payable, Accounts Receivable, General Ledger/Record to Report accurately and timely, under the direct supervision of more senior resources. Attends training sessions and accepts feedback from more senior resources Support Continuous Improvement of the functions and suggest realistic ideas for efficiency gains Ensure all transaction processing is completed accurately and within SLA Proactively escalate issues to the Team Lead that require intervention/clarification Keep desktop documentation up to date and relevant Demonstrated commitment to valuing diversity, contributing to an inclusive working, and learning environment Consideration of privacy and security obligations Youve got what it takes if you have A bachelors degree related to accounting/finance or related experience (CA/CWA Inter, US CMA) 0-2 years of experience in Finance domain (Accounts receivable, Accounts Payable, Record to report or other related accounting processes (e.g., General Ledger, Bank & Balance Sheet Reconciliations, Fixed Accounting) Good knowledge of general accounting and bookkeeping concepts and internal controls Proficient in MS office particularly Excel, Outlook & Word Proficient in English Strong knowledge of MS office especially Excel, PowerPoint & Outlook Must be comfortable working in a global company across multiple time zones Extra dose of awesome if you have Experience in BPO industry would be an added advantage Required Education: Any one or more set of qualification from the below list A) CA (Complete or Inter) , B) CMA India (Complete or Inter) , C) USCMA D) ACCA ( Minimum of 8 Papers Qualified) D) CFA Level 1 E) CPA Level 1 Compensation: Yearly Stipend INR 4.2 LPA + Shift Allowances ( INR 700/Day ( EMEA Shift) INR 1200/Day (US Shift) + Cabs ( Pick & Drop ) Note: For Candidates Based in Pune Inperson Rounds would be required at our office in Kalyani Nagar ( Cerebrum IT Park). Outstation candidates can be considered for a remote interview mode