Interior Sales Manager

Job Purpose

To drive sales growth, manage customer relationships, and ensure smooth coordination between clients and internal teams. The role involves handling end-to-end sales cycles, nurturing client trust, and ensuring customer satisfaction from lead stage to project handover.

Key Responsibilities

1. Sales & Lead Conversion

 Manage and follow up on incoming leads (B2B & B2C).

 Understand client requirements, budgets, and timelines.

 Prepare and present proposals, quotations, and agreements.

 Achieve monthly and quarterly sales targets.

 Handling presales team and achieve the expected number of leads.

2. Client Relationship Management (CRM)

 Act as the single point of contact for clients throughout the project journey.

 Build and maintain long-term client relationships through regular communication.

 Handle client escalations and ensure timely resolutions.

 Gather client feedback and share insights with management for service improvement.

 Ensure the company achieve the 5 star google rating.

3. Coordination with Internal Teams

 Work closely with design, project management, and execution teams to ensure client expectations are met.

 Ensure proper handover of client requirements to respective departments.

 Monitor project progress and update clients at every stage.

4. Reporting & Documentation

 Maintain detailed records of leads, proposals, and conversions in CRM software.

 Provide regular sales reports and forecasts to management.

 Track client payment schedules and support accounts team in collections.

Key Skills Required

 Excellent communication, presentation, and negotiation skills.

 Strong interpersonal skills with customer-centric approach.

 Ability to manage multiple clients and projects simultaneously.

 Knowledge of interiors/real estate industry preferred.

 Proficiency in MS Office, CRM tools, and reporting.

Qualifications & Experience

 Bachelor’s/Master’s degree in Business Administration, Marketing, or related field.

 3–7 years of experience in sales or client relationship management.

 Experience in interiors, real estate, or high-value B2C/B2B sales will be an added advantage.

 Salary: 30 to 50k + Incentives

Performance Indicators (KPIs)

 Achievement of sales targets and revenue growth.

 Lead-to-conversion ratio.

 Client satisfaction scores and repeat/referral business.

 Timeliness of client updates and issue resolutions.

 Accuracy and timeliness of sales reporting

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person