Integration Support Coordinator

2 - 5 years

9 - 13 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Project description
The ISC is a technicalPMO resource who supports Integration Leads and Engagement Managers across IT infrastructure and network migration projectsfrom kickoff through cutover to closeout
  • Responsibilities

  • Project administration and governance

  • Set up and migrate project plans into Smartsheet

  • Track schedules, resources, delivery commitments

  • Produce milestone summaries

  • Maintain Risk & Issue logs as and when required

  • Document management

  • Keep project documentation current :Infra estimates, time reporting, assumptions/actions

  • Vendor & stakeholder coordination

  • Use BOT tool to track circuit orders, follow up on delivery dates, escalate delays

  • Liaise with Data Center Facilities and Field Support Facilities for rack diagrams and remediation

  • Schedule site surveys, review vendor surveys, hand off to execution teams

  • Facilitate networkintegration meetings with Application Engineers and internal teams

  • Work with thirdparty vendors (AT&T, Verizon, ComNet, Parallel, CDW, etc.) to fulfill requests and update status

  • Cutover support

  • Coordinate UPS/PDU deliveries with Field Site UPS team for hardware installations

  • Assist with legacy equipment decommissioning

  • Escalation & issue resolution

  • Identify blockers, request resources, drive escalations, remove impediments in partnership with ILs

  • Administrative support

  • Schedule and host project meetings on behalf of Integration Leads

  • Facilitate team access to required systems, assets, and documentation

  • Partner with IRM to prepare cutover cut-sheets
  • Skills
    Must have

  • 3+ years of experience

  • Working knowledge of IT infrastructure (data-centers, networking, cabling, UPS/PDU) and network migration

  • Hands-on experience with project tools (Smartsheet, Excel, BOT tool or equivalent)

  • Strong project-tracking, time-management, and documentation abilities

  • Excellent verbal and written communication, facilitation, and stakeholder-management skills

  • Proven vendor coordination and escalation experience

  • Analytical mindset with attention to detail and ability to manage multiple priorities

  • Familiarity with risk and issue management processes (RACI, IRAAD)

  • Flexible to work as per project demands Nice to have

  • Experience with cloud or hybrid networking (AWS, Azure)

  • Background in engineering or architecture roles

  • Healthcare industry integration experience

  • Understanding of field-support and data-center operations

  • Location - pune,mumbai,chennai,Bengaluru
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