Integration Operations Director

Responsibilities of the role

• SAP Operations Leader at as part of Global Integration core team
• Deliver SAP Integration operations process together with suppliers (ITIL processes, especially incident, request, problem, change management; supplier governance, financial management, controls & compliance).
• Engage in Global SAP Integration projects including migrations and new implementations
• Assume company's owner role for platform changes, IAM tasks, and recurring activities such as DR drills
• Operations and Engineering for SAP integration Suite including– API, orchestration, messaging, B2B.
• Lead technical operations execution of integration projects.
• Ensure operation excellence of EAI integration middleware platform, working with different organizations in a multi-vendor setup and in a globally distributed environment
• Review supplier performance against SLAs and contractual commitments, drive continuous improvements
• Support escalation management, coordination with different internal and external parties, drive root cause analysis and corrective actions and improvements after critical incidents
• Drive adoption of SRE concepts such as automation, monitoring/observability, eliminating toil
• Collaborate across teams to deliver Integration Solutions at Enterprise Scale

Job Qualifications

Qualification

• Bachelor’s degree - Computer Science/Information Systems, Masters Preferred
• SAP Certification for SAP PO/Integration Suite
• Integration Certification - Boomi/IpaaS
• Cloud Certification Azure

Core Expertise

• 12+ years Enterprise Integration experience in large Enterprises
• Minimum 7 years of SAP Integration experience including Process Orchestration and/or Integration Suite (BTP & Edge)
• XI Proxy and IDOC
• B2B EDI including Trading partner management
• Netweaver Gateway with OData services and S/4HANA APIs
• BTP and Cloud Connector
• Kubernetes engineering – AKS
• Experience must also include expertise in 3+ areas below:
• Enterprise Integration Platforms like TIBCO, Cloud IPaaS – BOOMI, MuleSoft,
• External Connectivity EDI-B2B communication
• Cloud native integration in Azure, Google Cloud, AWS
• Messaging Platforms –JMS, AMQP
• API Management – APIGEE or similar
• DevOPS including Github, Jenkins , Terraform or similar
• Stewardship – expert understanding of IT incl. Information Security, and financial policies. As the P&G owner, this role is also about being the right steward of company assets, and to ensure all requirements are implemented and exercised accurately by us and partners.
• Ability to work in a multi cloud hosting environment – Azure, AWS
• Basic to Proficient ITIL knowledge (ITIL 3 or 4 Foundation Certification as minimum). Certified in one or more of the following (in addition to ITIL): SRE Foundation, DevOps Foundation.