Integration Developer

Role:

Start Date:

End Date:

Capacity:

Location:

Language:

Position Responsibilities and Duties:

• Work collaboratively with business users to define/manage integration and applications requirements.
• Work collaboratively with business users to create/manage integration and applications function designs.
• Work collaboratively with 3rd party team to create/manage technical specifications.
• Design and deliver integrations and applications based on industry’s best practices, design patterns, established guidelines, policies and procedures.
• Develop business logic, user interfaces, and integration end points based on business user requirements and functional designs.
• Work closely with cross-functional teams to execute delivery of high-quality integrations and applications.
• Write and execute unit and performance tests by leveraging continuous integration methodology.
• Communicate development requirements to vendor partners and monitor quality of deliverables.
• Complete other responsibilities as assigned.

Must have Skills:

Audio streaming, Channel Integration, AWS OR GCP, WhatsApp, iMessage, AWS connect, Genesys –Channels, Javascript.

Minimum Skills or Experience Requirements:

• Hands-on experience in Genesys Audio connector Integration / Audio Hooks.
• Custom application creation experience on different channels like Teams, Slack etc. is a plus point.
• Experienced in building SaaS solutions with agile principles and a strong background in cloud infrastructure technologies (i.e. Microservices Architecture, RESTful APIs, AWS, Kubernetes, Kafka, MySQL, NoSQL)
• Strong programming experience in Java or Node.js a plus.
• Expert level knowledge in JavaScript, Groovy, React.js
  and modern web service architecture.
• Good understanding of Swagger (OpenAPI/Swagger) REST API specification standards
• Experience with containerization (Docker), DevOps pipeline, Continuous Integration/Continuous Deployment and code management using GitHub and GitHub actions and Jenkins.
• Knowledge on 3rd party API’s and data integration experience is a big plus.
• Hands on experience with at least one programming language.
• Effective management skills, ability to provide clear direction and measure performance on vendor deliverables.
• Strong organizational skills; ability to manage multiple projects simultaneously.
• Excellent English listening, written and verbal skills, ensuring successful communication with team members and management.
• Demonstrate positive team attitude and ability to interact with diplomacy and tact with internal and external business process partners.
• Effective and efficient use of resources, ability to orchestrate multiple activities at once to accomplish goals.
• Effective and creative problem solving and analytical skills; ability to think outside of the box and demonstrate creativity in resolving problems and continuously improving business solutions.
• Ability to rapidly assess challenges, underlying or hidden problems and grasp their essence and underlying structure.
• Ability to work independently and motivated to seek opportunities for improving processes and procedures.
• Demonstrate flexibility, reliability, and dependability.
• Willingness to learn and be proactive.