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54 Job openings at RED Global
About RED Global

IT Services and IT Consulting firm from Chile founded in 2013.

Cognitive Developer

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

5 - 6 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Collaborate with data scientists, architects, and business analysts to translate requirements into intelligent solutions Optimize and maintain cognitive systems to ensure high accuracy, performance, and scalability Contribute to the evaluation and adoption of new AI technologies and tools Create documentation and conduct knowledge-sharing sessions Required Qualifications:5-6 years of experience in AI\/ML, cognitive computing, or related software development roles Strong hands-on experience with at least one cognitive platform (IBM Watson, OpenAI, Google AI, Azure Cognitive Services, etc) Proficiency in programming languages such as Python, Java, or Nodejs Experience with RESTful APIs, cloud platforms (AWS, Azure, GCP), and containerization (Docker, Kubernetes) Solid understanding of NLP techniques, including transformers, embeddings, and large language models (LLMs) Familiarity with data structures, algorithms, and system design

Snowflake Engineer

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

2 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Snowflake Engineer - Freelance - 12 months contract - ASAP For our international client we are looking for a Snowflake Engineer to join on a long term basis Language: English Responsibilities: Design and implement scalable data architectures using Snowflake.Develop and maintain ELT\/ETL pipelines integrating various data sources.Optimize Snowflake performance through effective clustering, partitioning, and query tuning.Ensure data quality, security, and governance in the Snowflake environment.Collaborate with data analysts, data scientists, and business stakeholders to meet data needs. If you are interested this role (or know anyone that could be), please apply with an updated CV for immediate consideration

SAP Senior S/4 HANA MM Consultant

India

0 years

Not disclosed

Remote

Contractual

RED Global - SAP MM Consultant - ASAP - Long Term Contract On behalf of our Global Key Account, RED is currently looking for a SAP MM Consultant. Please see details here below: Role : SAP MM Location: Remote Start : ASAP End : 3 months + extension Capacity : 5 days/week Language : English Details : • Senior SAP, having worked extensively on this environment • Strong SAP MM hands-on experience, having worked in multiple end to end projects • S/4 HANA transformation experience is a must, due to nature of the project (Greenfield implementation) Scope: Senior consultant, hence minimum 6 years of proven project (not AMS support) experience in the respective module (MM). Activities include configuration, testing, workshop facilitation, documentation in MM Show more Show less

Process Optimisation Analyst

India

0 years

Not disclosed

Remote

Contractual

Process Optimisation Analyst - 6 months renewable contract - Remote Process Optimisation Analyst focused on transforming business operations through data-driven insights, process reengineering, and intelligent automation. This role will play a key part in identifying inefficiencies, eliminating waste, and maximizing the value of automation and process mining capabilities within the organisation. Key Responsibilities: Lead complex process re-engineering initiatives across global business units to reduce inefficiencies, remove waste, and create value. Drive process simplification and automation opportunities, leveraging tools like Process Mining, RPA, and low-code platforms . Manage stakeholder relationships at all levels to influence and support change. Conduct end-to-end process diagnostics including interviews, workshops, and current state assessments. Build business cases for automation and optimisation projects, including cost/value analysis and risk due diligence. Coordinate cross-functional teams of analysts, SMEs, and technical specialists to implement solutions. Create and maintain optimisation roadmaps that balance quick wins with longer-term transformation. Ensure change readiness and adoption through embedded change management and user experience design. Collaborate across internal service teams to develop and standardize lean methodologies and best practices. Essential Skill Requirements: Proven leadership of global delivery teams and high-profile projects. Lean Six Sigma (Black Belt or equivalent). Strong analytical, change management, and business process reengineering capabilities. Excellent communication, influencing, and stakeholder management skills. Experience in fast-paced, complex, and evolving environments. Strategic mindset with ability to scale process optimisation as a service line. Desirable (Nice-to-Have) Experience: Hands-on expertise with Process Mining, RPA, low-code automation, BPM tools. Global project delivery experience. Experience and proven results of change projects within the Pharma industry Show more Show less

Master Data Manager

India

0 years

Not disclosed

Remote

Contractual

SAP Master Data Expert - 6 months - Contract - Full time - Remote with AdHoc Travel We are seeking a meticulous and collaborative SAP Master Data Expert with functional business experience in SCM and MM to support enterprise-wide data transformation initiatives within the pharmaceutical sector. This role plays a critical part in ensuring the integrity, compliance, and readiness of master data—particularly in regulated domains such as manufacturing, quality, regulatory, and clinical systems. You will work closely with IT, regulatory affairs, quality assurance, and business stakeholders to ensure seamless data migration from legacy systems to validated platforms. Key Responsibilities Data Preparation & Governance Collaborate with IT and country-level Business Data Owners to identify in-scope data objects, including product, material, batch, and regulatory data. Maintain and govern master data lists for assigned objects, ensuring alignment with GxP and data integrity standards. Support the development of value mappings and data transformation rules in collaboration with technical teams. Provide domain-specific business insights to guide data extraction and conversion from legacy systems. Data Quality & Compliance Execute data cleansing activities in accordance with project timelines and regulatory expectations (e.g., ALCOA+ principles). Validate data quality throughout the migration lifecycle, ensuring compliance with internal SOPs and external regulatory requirements (e.g., FDA, EMA). Approve and execute data verification scripts to ensure completeness, consistency, and traceability. Data Migration & System Readiness Collect and prepare data for manual or construction-related objects, including those in manufacturing execution systems (MES), LIMS, or ERP platforms. Approve upload files pre- and post-load, ensuring formal documentation and audit readiness. Perform manual data entry and dual maintenance where required, particularly in validated systems. Hypercare & Issue Resolution Act as the Single Point of Contact (SPoC) for assigned data objects during Hypercare, supporting issue triage and resolution. Collaborate with QA and IT to manage data-related defects and ensure timely remediation in line with change control procedures. Key Performance Indicators (KPIs) Regulatory-Grade Data Cleansing : Completion of data cleansing activities in accordance with project timelines and compliance standards. Validated Data Loads : Successful and audit-ready data loads into GxP systems, aligned with migration schedules. Issue Resolution Efficiency : Timely resolution of data quality issues, with full documentation and traceability. Qualifications Experience in data migration or master data management within the pharmaceutical or life sciences industry. Expertise in Supply Chain Management(SCM) and Material Management/Master Modules(MM) within SAP in a Functional or Hands off capacity Familiarity with GxP, ALCOA+ principles, and regulatory data standards (e.g., IDMP, SPOR, ISO IDMP). Proficiency with data tools and validated systems (e.g., SAP, Veeva Vault, LIMS, TrackWise). Strong analytical, documentation, and stakeholder communication skills. Understanding of data governance frameworks and regulatory compliance requirements. If you feel this role is a good fit for you - Contact me on sozay@redglobal.com or Apply within! Show more Show less

SAP Business Master Data Manufacturing Expert

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

7 - 12 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

For one of our international clients, RED Global is currently looking for an experienced SAP Business Master Data - Manufacturing Expert in the APAC regionThe role would be offered on a Remote basis with occasional travel to Kuala Lumpur and India officeDesired skills:Minimum 7 years of hands-on experience in Master Data from a business perspectiveStrong experience in manufacturing processes across the APAC regionProficient in data loading, data mapping, data cleansing and MS ExcelExperience working with stakeholders\/customers to validate migrated data aligns with business requirementsAbility to collaborate with cross-functional teams across locationsProject Details:Start date: May\/June 2025Duration: 12 months + possibility of extensionLocation: Remote, with occasional travel to Kuala Lumpur and India officeRate: USD \/ dayLanguage: EnglishIf you are interested in receiving further information about the role or can recommend a colleague or friend, please send your updated CV here or to my mail id mmk@redglobal.com or feel free to get in touch.

Workday Data Consultant

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

7 - 12 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Workday Data Consultant - Remote - India For one of our international clients, RED Global is currently looking for Workday Data Consultant with Workday HCM and data-related experience. The ideal candidate would have experience in large and global programs with Workday and focus on data transformation & reporting, HR Workday implementations and Enhancements. The consultant would be expected to join the project by Mid of June 2025, for a 12-month contract, with the high likelihood of extensions. The role would be offered on a remote basis, but only to candidates who are based in India. Desired skills:Minimum of 7+ years with Workday HCM and data-related activities (migration, reconciliation, reporting).Proven experience in large-scale HR Workday implementations and EnhancementsStrong skills in Excel, data transformation, reporting, and problem-solving.Strong Experience with EIBs, Workday Studio, or integration frameworksFamiliarity with SQL, Alteryx, Power Query, or similar tools for data manipulation is advantageous.Experience working in a global, cross-functional team environmentExcellent English - written and communication skills If you are interested in this position, please apply or send your updated CV to rtripathi@redglobal.com for immediate consideration.

SAP Data Migration

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

3 - 7 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

SAP Data Migration | 18 months | REMOTE | Start: ASAP RED are currently looking for an SAP Data Migration Consultant (Cleansing & Extraction) to join a long-term S\/4HANA implementation project for our client. This is a fully remote role with an initial contract length of 18 months. Responsibilities:Gather and validate data cleansing inputs from business stakeholdersDefine, document, and maintain a comprehensive set of data validation rules for the assigned domainImplement data quality rules to ensure accuracy, completeness, and complianceCollaborate with business and technical teams to support cleansing and transformation strategiesMonitor data integrity and provide recommendations for continuous improvement Required Skills & Experience:Strong experience in SAP Data Migration within S\/4HANA projectsSolid understanding of GDPP, data governance, and data privacy principlesExperience with SAP BODS (BusinessObjects Data Services)Experience with SQLExperience with Data quality tools (preferably SAP, but others accepted)Excellent communication skills, with the ability to engage both business and technical stakeholdersKnowledge of DELL Boomi is a plusPharmaceutical industry experience is a strong advantage, but not mandatory If this is of interest - please apply using your latest CV and lets discuss further !

CCaaS Managed Services Consultant

India

4 years

Not disclosed

Remote

Contractual

***CCaaS Managed Services Consultant - Contract Opportunity- 100% remote - India*** Our international IT Consulting client is looking for CCaaS Managed Services Consultant as below. Job Title: CCaaS Managed Services Consultant Contract: 12 Months + extension Engagement: Full-time Location: Remote (very rare travel) Work Time zones: APJ, EMEA or AMER Languages: English (Fluent) Start date: by July 2025 Key Responsibilities: Ensure that every client derives the most value possible from the Client platform Manage and optimize configuration of on-boarded Client clients, to ensure their continued success with the Client platform . Work directly with customers around the full functionality of the Client CCaaS Omnichannel and Contact Center Intelligence & Automation platform. Understand client’s business, identify platform gaps and optimization opportunities, design and configure the appropriate solution, so that client’s use cases and functionality are fulfilled Maintain platform relevancy according to changing business needs Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality Take complete ownership of tasks from start to finish, while project managing multiple requests across assigned accounts Collaborate on multiple medium to high complexity projects simultaneously and complete to a high standards of delivery Maintain comprehensive and up-to-date documentation of tasks and customer interactions in project tracker Provide regular /weekly reports to the customer on project status and progress Assist the Sales and Success Teams in providing insight to client health, and work to win new business and/or grow existing accounts Support Services Directors to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration Maintain awareness of the CCaaS industry to provide subject matter expertise and guidance internally and for Client customers. Requirements: 4+ years of experience in CCaaS delivery/deployment, Contact Centers or similar industry. Cloud Contact Center experience with platforms such as Mitel, Avaya, Cisco, Amazon Connect, Genesys, Ameyo, Talkdesk, Ring Central etc. In-depth hands-on experience in any of the contact center channels, Inbound, outbound, workforce management, Digital Channels/Omni Channels and contact center automation. Extremely strong communication and presentation skills Ability to work independently and as a member of a team Demonstrate experience and a passion for the social media or digital technology universe Experience managing projects in IT, SaaS, Social, Analytics or Software environment Experience working with multi-geo, multicultural delivery teams Ability to work effectively under tight deadlines and juggle several assignments simultaneously Experience working on social media management software, customer engagement SAAS, CCAAS platforms are preferred Passion for solving client challenges and commitment to client delight Use of social or digital analysis/engagement tools a plus (e.g. native social platform insights, Google Analytics, social listening platforms, social publishing) Technical(B.Tech/B.E) degree (minimum), MBA is a Plus Nice to have : Experience implementing or system administrating Care, Research, Sales, Marketing and/or Advertising related SaaS and/or CCaaS pl Let's connect for more details, please apply on the job post or send me your most updated CV on jdabaas@redglobal.com Show more Show less

Voice Engineer

India

3 years

Not disclosed

Remote

Contractual

CCaaS Implementation Consultant/Voice Engineer On behalf of our global client, we’re currently looking for a CCaaS Implementation Consultant/Voice Engineer. Role: CCaaS Implementation Consultant/Voice Engineer Location: Remote Capacity: 5 days a week; 8h a day Length of the project: 3+ years with initial 12 months contract Language: English Requirement: 2+ Years of experience deploying Voice and Non Voice Contact center applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, Ring Central etc. Good Knowledge of Voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing Should have knowledge in CTI or Voice recording products Experience on VOIP, Dialer, ACD , IVR, SBC Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Knowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc. Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management Experience with telecom, call center integration, and VoIP, including developing and deploying code that directly interacts with SIP protocols, rtp packets, and the like. Have experience in Groovy and Javascript If you are interested and available, please send your CV for immediate consideration. Anastasia Demciucena (ademciucena@redglobal.com) Show more Show less

Implementation Consultant (Telephony & Networking)

India

5 years

Not disclosed

Remote

Contractual

***Implementation Consultant (Telephony & Networking) - Contract Opportunity- 100% remote - India*** Our international IT Consulting client is looking for Implementation Consultant (Telephony & Networking) as below. Job Title: Implementation Consultant (Telephony & Networking) Contract: 12 Months + extension Engagement: Full-time Location: Remote (very rare travel) Work Time zones: APJ, EMEA or AMER Languages: English (Fluent) Start date: by July 2025 Key Responsibilities: Own and manage customer implementation, ensuring successful CCaaS deployment. Perform end-to-end Network and IP Telephony assessments , identifying bottlenecks and areas for improvement. Analyze Signaling and Media streams, execute Network diagnostics to troubleshoot Voice quality issues. Work closely with CPaaS vendors and Carrier partners to optimize voice connectivity. Act as the primary technical contact for customers during UAT and post-Go-Live . Develop best practice guidelines for customers on network configurations and VoIP optimizations. Assist with customer training on voice quality monitoring tools and configurations. Requirements: 5+ years of experience in VoIP, Telecom, and Networking domains. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP) , Networking fundamentals (UDP/TCP/IP, DNS, MPLS), QoS ( latency, jitter, packet loss mitigation) and CCaaS platforms (e.g., Genesys, Five9, Amazon Connect). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Hands-on experience with Network topologies, VPNs, IPSec, Firewalls, and NAT traversal for VoIP. Ability to collaborate with CPaaS vendors, Carrier partners, and Engineering teams . Strong troubleshooting skills, with experience using network monitoring and debugging tools . Excellent communication skills, with the ability to translate technical issues for non-technical stakeholders . Let's connect for more details, please apply on the job post or send me your most updated CV on jdabaas@redglobal.com Show more Show less

CCaaS Implementation Consultant

India

0 years

Not disclosed

Remote

Contractual

RED Global are working with a large customer based in India. Our customer is a large Business Enterprise providing core professional services. Project Details: Role: CCaaS Implementation Consultant Start date - ASAP Duration - 12 months initial contract + possible extension. Job Location: PAN India Capacity: 5 Days/Week Mode: Remote Language - Fluent English. Technical Requirements: Experience implementing voice and non-voice contact center platforms such as Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, etc. Solid understanding of voice protocols (TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing). Familiarity with CTI systems or voice recording solutions. Experience with VOIP, dialers, ACD, IVR, SBC. Knowledge of video conferencing, instant messaging, voicemail, DID, carriers, and SIP/VOIP technologies. Understanding of UCaaS and CPaaS platforms, cloud contact centers, integrations (e.g., MS Teams), and tools like Wireshark. Experience with CRM systems such as Salesforce Service Cloud, knowledge base systems, and customer portals. Background in telecom and call center integration, including SIP protocol and RTP packet handling. Proficiency in Groovy and JavaScript. If you are interested, please hit apply or send your CV to pdebnath@redglobal.com so I can arrange a call-back with you! Show more Show less

Integration Team Lead (SAP S/4)

India

1 years

Not disclosed

Remote

Contractual

Title: Integration Team Lead Location: remote India, EU time zone hours Industry: Pharmaceutical Type: 1 year contract with extensions Rate: 25/hr US Dollars Description: We are seeking an experienced Integration Team Lead to oversee the design, development, and implementation of SAP S/4HANA integration solutions , with a strong focus on Supply Chain and Manufacturing processes . This role will be responsible for leading the integration workstream, collaborating cross-functionally with business units and technical teams to ensure seamless end-to-end integration of systems during and after the S/4HANA implementation. Rresponsibilities: Lead the integration workstream for SAP S/4HANA, with a focus on Supply Chain and Manufacturing modules (e.g., PP, MM, EWM, QM, APO/IBP). collaborate with functional leads and business stakeholders to gather integration requirements and translate them into technical specifications. Ensure timely delivery of integration components while managing scope, resources, and risk. Facilitate testing (unit, integration, UAT) and support cutover and hypercare phases. Troubleshoot and resolve integration-related issues post-go-live. Provide leadership and mentorship to a team of integration developers and analysts. Maintain documentation and ensure compliance with IT governance, security, and quality standards. Required experience : Experience in SAP integration, with at least 2+ years in an S/4HANA environment. Understanding of SAP Supply Chain and Manufacturing modules and how they interoperate. Proven leadership experience in managing integration projects or teams. Strong problem-solving and communication skills. Show more Show less

Data Analyst /REMOTE IN INDIA

India

5 years

Not disclosed

Remote

Contractual

Red is looking for a hands-on Data Analyst who thrives in messy datasets and can transform chaos into clarity. Dissect, manipulate, debug it, and make it work for marketing outcomes. You'll play a key part in managing, modeling, and optimizing our data infrastructure on AWS to drive decisions across product, marketing, and analytics. What You’ll Do Complex data sets in AWS (S3, Redshift, Athena, Glue, etc.) and SQL environments to extract actionable insights. Design and implement SQL-based data models to support marketing analytics and reporting needs. Debug and troubleshoot ETL pipelines and data issues, working cross-functionally to resolve inconsistencies and anomalies. Perform advanced data wrangling and transformation tasks using SQL, Python (preferred), or similar tools. Collaborate with data engineers, product managers, and marketing teams to define data requirements and deliver clean, trusted datasets. Build automated dashboards and reports to support data-driven marketing campaigns and customer segmentation strategies. Own data quality – proactively identify and fix data integrity issues. Participate in sprint planning, retrospectives, and roadmap discussions as a data SME. What You’ll Need 3–5+ years of experience as a Data Analyst, Data Engineer, or similar role with hands-on experience in AWS cloud data tools. Strong proficiency in SQL – you can write complex queries, optimize performance, and model data like a pro. Experience with AWS data services: Redshift, S3, Athena, Glue, Lambda, etc. A deep understanding of data modeling (dimensional, relational, and denormalized models). Comfort with debugging messy datasets, joining disparate sources, and building clean datasets from scratch. If this matches your skillset, please attach your CV in WORD format to get started! Show more Show less

CCAAS Managed Services Consultant

India

4 years

Not disclosed

On-site

Contractual

Role: CCAAS Managed Services Consultant Start Date: Immediate End Date: 12months+ extension possible Capacity: 5 days a week Role Type: Contract Language: English Job Description: 4+ years of experience in CCaaS delivery/deployment, Contact Centers or similar industry. Cloud Contact Center experience with platforms such as Mitel, Avaya, Cisco, Amazon Connect, Genesys, Ameyo, Talkdesk, Ring Central etc. In-depth hands-on experience in any of the contact center channels, Inbound, outbound, workforce management, Digital Channels/Omni Channels and contact center automation. Extremely strong communication and presentation skills. Ability to work independently and as a member of a team. Demonstrate experience and a passion for the social media or digital technology universe. Experience managing projects in IT, SaaS, Social, Analytics or Software environment. Experience working with multi-geo, multicultural delivery teams. Ability to work effectively under tight deadlines and juggle several assignments simultaneously. Experience working on social media management software, customer engagement SAAS, CCAAS platforms are preferred. Passion for solving client challenges and commitment to client delight. Use of social or digital analysis/engagement tools a plus (e.g. native social platform insights, Google Analytics, social listening platforms, social publishing). Technical(B.Tech/B.E) degree (minimum), MBA is a Plus Show more Show less

CCAAS Managed Service Consultant

India

4 years

Not disclosed

Remote

Full Time

Hi, I'm Crystal from RED Global, and I've got a captivating contract opportunity. Our client, a major IT consulting firm in India is seeking a CCAAS Managed Service Consultant Job Title: CCAAS Managed Service Consultant Location : India (100% Remote) 12 months contract + Possible extension Good Communication in English Time Zones - US, European Time, APAC Time Zone Start - ASAP As a CCAAS Managed Service Consultant, you will work directly with customers around the full functionality of the Client CCaaS Omnichannel and Contact Centre Intelligence & Automation platform. 4+ years of experience in CCaaS delivery/deployment. Good Cloud Centre Experience with platforms such as Amazon, Connect, Genesis and Ring Central! Please share your updated CV and let's chat about this exciting opportunity. If you're unavailable, your recommendations are gold to us. Regards, Crystal Show more Show less

CCaaS Implementation Consultant

India

0 years

Not disclosed

Remote

Full Time

Hi, I'm Ekta from RED Global, and I've got a captivating contract opportunity in India (Remote). Our client, a major IT consulting firm in Europe, is seeking CCAAS Implementation Consultant . Role : CCAAS Implementation Consultant CCAAS Implementation Consultant ( Telephony & Network) Key Details:. Location : India (100% Remote) 12 months contract + Possible extension English good communiation Time Zones - US, European Time, APAC Time Zone Start - ASAP CCAAS - along with Voice or Non Voice deployment exp, Genesis Engage, Amazon Connect, Cisco WebX, Ring Central (These are all CCAAS services, we should have along with CCAAS with these other service 1 or more) Good Cloud Centre Experience with platforms such as Amazon, Connect, Genesis and Ring Central! Please share your updated CV and let's chat about this exciting opportunity. If you're unavailable, your recommendations are gold to us. Regards, Ekta Show more Show less

CCaaS Implementation Consultant

India

2 years

Not disclosed

On-site

Contractual

Role: CCaaS Implementation Consultant Start Date: Immediate End Date: 12months+ extension possible Capacity: 5 days a week Role Type: Contract Language: English Job Description: The CCaaS Implementation Consultant ensures Client customers receive the best onboarding experience and value by effectively deploying Client software based on customer use-cases, industry and best practices. The consultant also acts as the dayto-day internal escalation point, and point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence. Technical Skills (candidate should have at least any 1 experience from below): 2+ Years of experience deploying Voice and Non-Voice Contact center applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, Ring Central etc. Good Knowledge of Voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Should have knowledge in CTI or Voice recording products. Expérience on VOIP, Dialer, ACD, IVR, SBC. Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Knowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc. Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management. Experience with telecom, call centre integration, and VoIP, including developing and deploying code that directly interacts with SIP protocols, rtp packets, and the like. Have experience in Groovy and JavaScript. Show more Show less

Sap Finance Control Consultant

India

0 years

Not disclosed

Remote

Contractual

On behalf of a global client, RED is currently looking for multiple SAP consultants across FI, COPA, CO and R2R to join a multi year template deployment. Role Details: Duration - 12 Months + Possible extension Capacity - 5 days/week, 8 hours/day Location - 100% remote Languages - English. If this could be of interest please can you respond with a CV that I can use as a point of reference whilst we are on a call. Best regards, Danny Show more Show less

SAP GTS Consultant

India

10 years

Not disclosed

Remote

Contractual

RED Global is seeking SAP consultant to join a fully remote S/4HANA rollout program. Job Title: SAP GTS Consultant Start Date: Mid-July 2025 Location: Fully remote Duration: 6 months initial contract + renewal (long term project) SAP GTS (Global Trade Services) • 10 years of experience in full cycle SAP implementation and rollout projects • 6-8 years of experience in designing, configuring and testing SAP GTS module • Knowledge of SAP GTS and key integration points with other SAP modules (SD, FI/CO) • Experience in Customs and Compliance Management based on TM / GTS integration • Experience in Preference calculation IBPP in GTS • Knowledge and understanding of Manufacturing business processes If you are interested, please reply with your updated CV and availability at snavlani@redglobal.com. Show more Show less

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RED Global

RED Global

RED Global

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IT Services and IT Consulting

San Francisco

2-10 Employees

54 Jobs

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