Instructional Designer Specialist - Learning Programs

Position Summary:

The Instructional Design Specialist, reporting to the Director, Learning Performance Solutions and Tax Pro Readiness, must have a foundational understanding of instructional design models that produce impactful, measurable results, such as increased employee engagement and improved retention. They must also be able to foster a collaborative, productive learning environment that captures the learners attention and helps them meet their learning goals. These initiatives are centered around our Tax Pros learning experience and providing strong tools and processes for our Commercial Operators.

Essential Duties & Responsibilities:

Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Partners directly with Learning Performance Solutions team members to support strategic learning initiatives (ex. Tax Pro Training, Tax Education, etc.).
• Create simple yet relevant educational experiences for the learners
• Assess learner progress and align the content with their needs
• Use core instructional design principles and theories to maximize learning
• Provide interactive activities and educational resources
• Maintain projects and organize course documents
• Collaborate with subject matter experts to align objectives and deliverables
• Reporting and Analytics: Generating reports on learner progress and course effectiveness.
• Other duties as assigned.

Education & Experience:

• A degree in instructional design, education, or a related field
• Familiarity with Articulate, In Design, and other Instructional Design tools
• In-depth understanding of instructional design models, methodologies and adult learning theories
• Ability to navigate learning management systems
• Proficiency in course development software
• Clear and effective curriculum-planning skills
• Critical-thinking skills
• Concrete verbal and written communication skills
• Ability and desire to work in a fast paced, evolving environment while managing multiple projects simultaneously.
• Thrives in a team-oriented environment.
• Strong organizational, project management, and problem-solving skills; prioritization and the ability to multi-task, including the ability to pivot to meet changed priorities and expectations.
• Familiarity with various software programs including Power Point, Excel, Word, Storyline, etc.

What you will get if you join us:

• Fully work from home opportunity
• Competitive Salary plus Bonus
• Health insurance, Personal Accidental & Life Insurance Benefits
• Innovative culture with an open and collaborative environment
• Many opportunities to develop core and new skillsets and have a stake in your own success
• Freedom to create your best work and make a visible impact on the organization