Inside Sales Specialist

Job Overview

We are seeking a proactive and results-driven Inside Sales Specialist to join our IT & Telecom company. The ideal candidate will be responsible for generating leads, engaging with potential customers over phone and email, and closing sales. This role involves understanding customer needs, promoting our Cybersecurity, Manage IT Services, Internet, Lease line services, and achieving sales targets through effective communication and persuasion.

Key Responsibilities

1. Lead Generation & Prospecting

• Identify and qualify new business opportunities via outbound calls, LinkedIn outreach, and email campaigns.
• Maintain consistent follow-ups on inbound leads from marketing and digital campaigns.
• Build and maintain a healthy pipeline using CRM tools like Zoho, HubSpot, or equivalent.

2. Solution Presentation & Consultation

• Understand client requirements in detail (bandwidth, security, cloud, or IT service needs).
• Consult customers with relevant Imperium offerings balancing technical and commercial aspects.
• Prepare customized proposals and quotations in coordination with pre-sales and technical teams.

3. Pipeline & Revenue Management

• Maintain weekly and monthly sales forecast reports with conversion ratios.
• Track sales metrics number of leads, demos, closures, and renewal opportunities.
• Work closely with field sales for site visits, demos, and proposal negotiations.

4. Customer Relationship Management

• Ensure prompt responses to client queries, renewals, and escalations.
• Manage CRM hygiene update lead status, client communication, and proposal data in real time.
• Build long-term relationships with customers and channel partners for recurring business.

5. Coordination & Internal Communication

• Liaise with technical, NOC, and provisioning teams for feasibility checks and project updates.
• Collaborate with the marketing team for targeted campaigns and event-based outreach.
• Provide feedback from market interactions to improve products, pricing, and communication.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, or a related field.
• Experience: Fresher and 1-4 years of experience in inside sales, preferably in the internet or telecom industry.
  

Skills:

• Strong communication and negotiation skills.
• Proficiency in CRM tools and MS Office.
• Ability to work in a fast-paced environment and meet sales targets.
• Excellent problem-solving and organizational abilities.
  

What We Offer:

• Competitive salary and attractive commission structure.
• Incentives, Variables & Paid Time Off, Health insurance ,and other offers too.
• A positive work environment with growth opportunities.
• Training and development to enhance your career in the Cybersecurity ,telecom industry.
  

If you are passionate about sales and want to be part of a forward-thinking company in the internet and telecom sector, we'd love to hear from you! Contact us at hr@imperiumdigital.in / or call on 7721009009