You will be responsible for providing prompt and courteous assistance to potential customers through various communication channels such as phone, email, live chat, and social media. Actively engage with customers to understand their needs and provide relevant information about our products or services. Additionally, offer guidance on product usage and troubleshooting support for technical difficulties. Your role will involve driving sales by utilizing effective sales techniques to persuade customers and close deals, meeting or exceeding assigned sales targets. Demonstrate product knowledge, highlight value propositions, and benefits to customers. Foster strong customer relationships by offering personalized assistance, addressing queries, concerns, and complaints promptly and professionally to ensure customer satisfaction and loyalty. It is important to stay updated on customer service best practices and company policies while utilizing available resources and training materials to enhance your customer assistance skills. Effective communication is key in conveying product information, pricing, promotions, and updates to customers. Actively listen to customer feedback and adapt your communication style to best serve their needs. We are looking for candidates with excellent verbal and written communication skills, flexibility with working hours, including weekends or evenings, empathetic and patient approach towards handling customer inquiries, strong problem-solving abilities, and a proactive attitude towards customer satisfaction. The ability to multitask efficiently in a fast-paced environment is crucial, while prior experience in sales or related roles is a plus. In return, we offer a competitive compensation package with unlimited incentives, training and professional development opportunities to enhance sales skills, product knowledge, and customer service expertise. Performance recognition, rewards, career advancement opportunities, internal movement possibilities, collaborative and inclusive work environment, as well as employee discounts and perks are some of the benefits you can expect.,
As a Customer Sales Representative at our Gurugram-sec 44 location, your primary responsibility is to offer prompt and courteous assistance to potential customers through various communication channels. By actively engaging with customers, you will understand their needs and provide them with relevant information about our products and services. Additionally, you will guide customers on effective product usage, troubleshoot any technical difficulties they may face, and drive sales by persuading and closing deals to meet or exceed assigned targets. Building and maintaining strong customer relationships is crucial in this role. You will provide personalized assistance, address customer queries and concerns promptly and professionally, and ensure customer satisfaction and loyalty. Staying updated on customer service best practices and company policies is essential, and you should utilize available resources and training materials to enhance your customer assistance skills. Effective communication is key in conveying product information, pricing, promotions, and updates to customers. Actively listening to customer feedback and adapting your communication style to meet their needs will contribute to an outstanding customer experience and encourage repeat business. To excel in this role, you should possess excellent verbal and written communication skills, be flexible with working hours, demonstrate empathy and patience in handling customer inquiries, exhibit strong problem-solving abilities, work efficiently in a fast-paced environment, and ideally have prior experience in sales or related roles. In return, we offer a competitive compensation package with unlimited incentives, opportunities for training and professional development, performance recognition and rewards, career advancement prospects, a collaborative and inclusive work environment, as well as employee discounts and perks. Join us in creating exceptional customer experiences and driving business growth while ensuring customer satisfaction and loyalty.,