Inside Sales Specialist

Job Title: Counselor – Digital Sales

Organization: Career Launcher

Work Mode: Work From Office

Working Days: Saturday & Sunday working; one weekly off on a weekday

Role Overview

Career Launcher is seeking enthusiastic and target-driven Digital Sales Counselors responsible for connecting with prospective learners, understanding their educational needs, and providing customized course solutions. This is a performance-driven role involving outbound calling, sales conversions, and adherence to organizational quality standards.

Key Responsibilities

Sales & Customer Engagement

• Make outbound phone calls to leads provided by Career Launcher.
• Analyze customer requirements and recommend appropriate programs.
• Achieve daily, weekly, and monthly sales targets.
• Build rapport, handle objections, and close sales effectively.
• Ensure compliance with internal processes and quality parameters.

Operational Responsibilities

• Maintain accurate call records and update sales CRM.
• Follow calling etiquette and uphold organizational communication standards.
• Work closely with team leaders to improve conversion ratios.

Eligibility Criteria

• Education:

  Graduate or Post Graduate.

• Experience:

  0–4 years in sales/tele-sales/outbound/inside sales with revenue targets.

• Communication:

  Excellent spoken and written English.

• Skills Required:

• Strong persuasion and negotiation skills
• Confidence and poise while communicating over calls
• Ability to work under target pressure
• Professionalism and discipline

Work Ethics & Login Timings

• Maintain regular working hours as per company policy.
• Mandatory login for

  a minimum of 9 hours

  ; ready to start work by

  9:30 AM

  .
• Late logins or early logouts may invite disciplinary action.
• Must remain accessible during work hours via phone or messaging tools.
• Maintain a distraction-free, dedicated workspace.

Calling Hours

• Calling window:

  9:30 AM to 6:30 PM

• Any deviation requires approval from the

  Team Leader

  or

  Mentor

  .

Daily Calling & Productivity Expectations

• Minimum 180 dials per day

• Minimum 3 hours of talk time per day