Inside Sales Representative

Role: Appointment Setter - US SHIFT

Department : Sales

Job Location: Ghitorni WORK FROM OFFICE

Shift timing: 4pm to 1 am (4pm to 8:30 pm work from office post 8:30pm remote)

Role Overview:

The Appointment Setter will be responsible for making outbound calls, engaging with prospects, and scheduling qualified appointments for our sales or business development team. This is a key position that ensures our pipeline stays full and our sales team can focus on closing deals.

Key Responsibilities:

• Make consistent outbound calls to prospective clients using provided lead lists or CRM.
• Introduce the company, build rapport, and qualify prospects based on defined criteria.
• Schedule confirmed appointments for the sales or business development team.
• Maintain accurate records of interactions, follow-ups, and scheduled appointments in the CRM.
• Meet or exceed weekly and monthly performance targets (calls made, appointments booked).
• Handle basic objections professionally and escalate complex queries to the appropriate team member.
• Coordinate with sales staff to ensure smooth handover of scheduled meetings.
• Provide feedback on lead quality and call performance to help optimize outreach strategy.

Qualifications & Skills:

• Proven experience as an appointment setter, telemarketer, or similar outbound calling role.
• Excellent verbal communication skills in English (clear, confident, and persuasive).
• Ability to quickly build rapport and handle objections professionally.
• Comfortable working night shifts aligned with [e.g., US EST, UK GMT] time zones.
• Basic computer proficiency and familiarity with CRM tools (e.g., HubSpot, Salesforce).
• Self-motivated, target-driven, and able to work independently with minimal supervision.
• Strong time management, organizational, and follow-up skills.

Benefits:

● 5 Days Working (Sat & Sun Off)

● Flexible working hours

● Health insurance

To know more about us and our brands please visit: http://www.saffronedge.com

http://www.saffrontech.net/

Thanks!!