Inside Sales Manager

Position Overview:

As an Inside Sales Manager, you will play a crucial role in harnessing business opportunities through proactive conversations, relationship-building, and delivering effective sales strategies.

Key Responsibilities

1. Lead Generation & Management: Identify and qualify potential leads from various channels.

2. Oversee the CRM system for effective lead management and reporting.

3. Sales Execution: Reach out to potential students, understanding their educational needs, and suggesting suitable courses. Achieve and exceed monthly and quarterly sales targets.

4. Team Collaboration: Work closely with the marketing department to align sales strategies.

5. Share insights and feedback from clients to the product team, aiding in course improvement and creation.

6. Sales Training & Development: Assist in training new inside sales representatives, ensuring they are well-versed with upGrads offerings.

7. Continually enhance sales skills, product knowledge, and industry understanding to drive sales performance.

8. Customer Relationship Management: Establish and maintain strong relationships with potential and existing customers. Ensure smooth transition of customers from the sales phase to the onboarding process.

Desired Skills & Experience:

1. Bachelor's degree in Business, Marketing, or related fields.

2. 2+ years of experience in inside sales, preferably in the Edtech or E-learning industry.

3. Strong interpersonal skills with an aptitude for building rapport with clients.

4. Proficient in CRM software and other sales-enhancing technologies.

5. Exceptional verbal and written communication skills.

6. Ability to multitask and manage multiple leads simultaneously.

7. Understanding of the Indian education landscape will be an advantage.

Benefits:

- Competitive salary with performance-based bonuses.

- Comprehensive health insurance.

- Opportunity for professional growth within a dynamic and growing company.

- A collaborative and inclusive company culture.

- Access to upGrad courses and learning resources.