Inside Sales Manager

**Job Description** **Role Overview:** As an Inside Sales Specialist at CloudWays Solutions based in Kochi, your primary responsibility will be to generate leads, maintain customer satisfaction, and deliver exceptional customer service. You will be required to conduct sales calls, follow up on leads, and manage customer accounts. Your role will involve understanding customer requirements, proposing suitable solutions, and achieving sales targets effectively. **Key Responsibilities:** - Generate leads through various channels - Maintain and enhance customer satisfaction levels - Provide excellent customer service - Conduct sales calls and follow up on leads - Manage customer accounts efficiently - Understand customer needs and offer appropriate solutions - Achieve sales targets set by the company **Qualifications Required:** - Proficiency in Inside Sales and Lead Generation - Strong focus on Customer Satisfaction and Customer Service - Excellent Communication skills - Outstanding interpersonal and negotiation abilities - Capability to work both independently and as part of a team - Experience in the telecom or cloud services industry would be advantageous - Bachelor's degree in Business, Marketing, or a related field is preferred **Note:** CloudWays Solutions, with over two decades of experience in Telecom and Cloud Services, collaborates with top industry brands to deliver tailored solutions for customers" needs. The company is dedicated to supporting businesses in leveraging technology for optimal performance and growth.,