Inside Sales Manager

Role Overview: You have the opportunity to join Repairadda, a leading home services company specializing in on-demand repair, maintenance, and property management solutions. As an Inside Sales Manager, your responsibilities include recruiting, training, and supervising the inside sales team. Educating the team on effectively addressing customer queries, collaborating with the marketing department for quality leads, and strategizing to capture the services market are key aspects of your role. Your goal is to maintain accurate records of leads and sales, prepare sales forecasts, evaluate team performance, and implement improvements to enhance sales practices. Key Responsibilities: - Recruit, train, and supervise inside sales team members - Educate the team on effectively answering customer questions - Collaborate with the marketing department to provide quality leads - Plan and execute promotional campaigns for branding consistency and increased sales - Maintain accurate records of leads and actual sales - Prepare sales forecasts to support business decisions - Evaluate and improve current sales practices and procedures - Address and resolve customer complaints - Work closely with the service delivery team to monitor lead conversion and provide feedback for strategy development Qualification Required: - MBA from a reputed Institute - 3-5 years of sales experience in a similar role - Experience in managing a team of Inside Sales Professionals - Experience in the Service Industry in a B2B or B2C role,