Posted:3 weeks ago|
Platform:
On-site
Full Time
Job Summary We are seeking an experienced Infra Dev Specialist with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in ServiceNow ITSM Web Services and ITIL. This role requires a hybrid work model with day shifts and no travel. Proficiency in English is essential. The candidate will play a crucial role in enhancing our IT infrastructure and ensuring seamless service delivery. Responsibilities Experience on ITIL Process consulting and or implementation ServiceNow Implementation Specialist & Admin certification Lead and own ServiceNow technical deliveries Should have completed ServiceNow Integrations with Third party tools using APIs Web Services Design & Implement ServiceNow Integration with Third party APIs tools using various adaptors plug ins Integration techniques using Web-Services like SOAP REST etc. Experience on LDAP SSO integrations Experience with Enterprise tools like eMite Zenoss or any other ITSM tool Define and implement differentiators for ServiceNow development and support projects Experience on following ServiceNow modules Incident Management Problem Management Change Management Service Level Management CMDB Knowledge Management Asset Management and CMS Experience on Java scripting Ability to define and implement best practices Experience in creating and modifying workflows Experience in design development and deployment in ServiceNow Experience in documentation and review activities Experience in complex data migration Experience in conducting trainings on ServiceNow Excellent experience on complex ServiceNow integrations Experience in creating custom applications Good understanding on ServiceNow dedicated and shared instances usage and feasibility Excellent experience in creating customer reports and dashboards Experience in conducting and document due-diligence for customer tools process and projects Experience on configuration management process definition modeling and process refinement CMDB and Discovery troubleshooting Experience on ServiceNow foundation data management and data modelling Ability to create integration architecture Ability to create templates for foundation data CMDB etc. Experience in Java and related web technologies is preferred Certifications Required Certified ServiceNow System Administrator ITIL Foundation Certification Show more Show less
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