Information Technology System Administrator

This position is on Third Party payroll.

Applicants from Mumbai-Thane can only apply.

Position: Service Desk Lead

Job Description – Management Trainee

Department: Infrastructure Applications

Designation:

Role Overview:

We are looking for a Management Trainee to join our Infra Apps team, focusing on Active Directory,

SCCM/Intune, Identity Access Management (IAM), and Privileged Identity Management (PIM). The ideal candidate will have a foundational understanding of these technologies and a strong interest in IT infrastructure and security operations.

Key Responsibilities:

• Active Directory Operations:
• Basic understanding of Active Directory and its role in enterprise IT environments.
• Support day-to-day AD operations under supervision.

SCCM & Intune (System Center Configuration Manager):

• Understand the organization;s patch management process.
• Basic knowledge of SCCM tools and features.
• Monitor daily compliance reports and share findings with relevant stakeholders.

Identity and Access Management (IAM):

• Support Level 1 IAM operations including:

- User provisioning and de-provisioning.

- Access control management.

- Authentication and authorization troubleshooting.

- Assistance with IAM policy implementation and documentation.

-Supporting audit and compliance activities.

Privileged Identity Management (PIM):

• Provide Level 1 support for Privileged Identity &Access Management.
• Manage user access and permissions in compliance with security standards.
• Coordinate with appropriate teams for issue resolution and escalation.
• Assist in system upgrades and technology implementations.
• Ensure all activities align with regulatory and internal compliance requirements.

Required Skills & Competencies:

• Basic knowledge of AD, SCCM, Intune, IAM, and PIM concepts.
• Good communication and coordination skills.
• Attention to detail and a problem-solving mindset.
• Eagerness to learn and grow within the IT infrastructure domain.
• Ability to document processes and support audit readiness.