Information Technology Support Specialist

Junior IT Engineer(3-5 Years)

Key Responsibilities

IT Infrastructure Support

• Assist in managing and maintaining the company’s IT infrastructure.
• Help track and manage IT assets.
• Ensure systems run smoothly with high availability and performance.
• Support email, communication, and collaboration tools.

Security and Compliance

• Contribute to implementing cybersecurity measures to safeguard company data.
• Assist in ensuring compliance with maritime industry regulations and IT standards.
• Support efforts toward ISO 27001 and SOC 2 certification requirements.

Team Collaboration and Helpdesk

• Provide first-level technical support to internal teams.
• Help manage and resolve helpdesk tickets promptly.

Innovation and Learning

• Stay informed about emerging IT trends and technologies.
• Participate in developing and executing IT strategies aligned with business goals.

What We’re Looking For

• Basic knowledge of IT infrastructure and networking.
• Experience Range -3-5 Years
• Familiarity with cybersecurity principles and compliance standards.
• Strong problem-solving skills and willingness to learn.
• Good communication and teamwork abilities.

Qualifications

Educational Background: Bachelor’s degree in computer science, Information Technology, or related field.

Knowledge & Expertise

Experience: 3+ years of experience in IT infrastructure management. Hands on with cloud platforms (AWS, Azure, or Google Cloud).

Technical Expertise:

Strong knowledge of networking, virtualization, and server management.

Experience with IT security frameworks and compliance standards.