Information Technology Operations Specialist (Print Services)

You will be joining a team at bp that is dedicated to reimagining energy solutions for people and the planet. As a senior enterprise technology engineer, your role will involve overseeing an extensive applications portfolio and managing global service providers to ensure smooth operations. Your responsibilities will include incident and problem management, continuous service improvement, and integration of outsourced and internal teams to drive digital transformation initiatives. Specifically, you will be tasked with optimizing global print services, collaborating with service providers for performance monitoring and cost-saving opportunities, implementing knowledge transfer processes, managing end-to-end service delivery, advocating for a user-focused approach, leveraging cutting-edge technologies for IT support modernization, and overseeing budget and financial aspects of the application portfolio. To excel in this role, you should possess key characteristics such as being intellectually curious, a strong communicator and influencer, action-oriented, customer-focused, a continuous learner, and a team player. Additionally, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, along with at least 10 years of experience in service management of complex application portfolios and expertise in ITIL principles and managing blended support models. If you are passionate about driving innovation, leading transformational initiatives, and contributing to a sustainable future, we invite you to bring your expertise and enthusiasm to our team at bp.,