Information Technology Manager

About Us:

Role Overview:

Key Responsibilities:

• Atlassian Administration, Jira Administration, Jira Service Management and workflows, Confluence Administration, Google Workspace Administration
• Experience working with Zoho
• Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches 
• Interact with employees globally at the technical level, as required 
• End-user support and troubleshoot technical issues
• Assist with hardware and software issues
• IT Asset and device assignments, management and maintenance 
• Perform Regular Audits of IT Assets and Applications and creating/maintaining IT documentation
• Ability to configure and scale IT systems and networks for a rapidly growing organization
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

Qualifications:

• 4-7 Years experience in

  IT support

  and system administration
• Expertise in Atlassian Suite including Jira and Confluence
• Advanced knowledge of Windows, Mac OS, and Ubuntu is preferred
• Experience working with G-Suite Administration 

Key soft skills like :

• High-level problem-solving
• Analytical and critical thinking capabilities
• Strong interpersonal and collaborative skills
• Exceptional written and verbal communication skills

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of the Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• An option of  Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various mavQ-sponsored certifications on multiple technology stacks including Salesforce, Google Cloud & others