Mercantile

Job Overview: We are looking for a motivated and detail-oriented HR Intern to support day-to-day operations in our Human Resources department. This internship is ideal for someone interested in developing a career in HR and gaining hands-on exposure to HR functions. Key Responsibilities: 1. Recruitment SupportAssist with job postings and sourcing candidates.Screen resumes and coordinate interview schedules.Maintain and update candidate databases.2. Onboarding & OffboardingHelp prepare onboarding kits and schedule induction sessions.Collect and verify joining documents.Assist with exit formalities and recordkeeping.3. Employee Records ManagementOrganize and maintain employee records (digital and physical).Update employee data in HR systems.Assist with documentation audits and compliance checks.4. HR AdministrationDraft offer letters, experience letters, and other HR documents.Help plan HR events and internal training sessions.Support administrative tasks within the department.5. Policy & Compliance SupportAssist in implementing company policies and guidelines.Track attendance and leave records.Support HR audits and report preparation. Eligibility: Pursuing or recently completed a degree in HR, Business Administration, or a related fieldStrong communication and interpersonal skillsBasic knowledge of MS Office (Word, Excel, PowerPoint)Ability to handle confidential information professionally

We’re Hiring! | Sales Specialist – On-Site (Kolkata) 📍 Location: Kolkata, India 🕘 Full-Time | On-Site 🌍 Industry: Technology | Electronics | Circular Economy At Mercantile Pacific , we’re transforming how the world thinks about used mobile devices. Powered by proprietary AI and 2+ billion global supply chain data points, we're extending the life of electronics and driving the future of sustainable commerce. As part of our growth in India, we’re looking for a Sales Specialist to join our Kolkata office . Roles and Responsibilities : Manage and grow customer relationships Handle end-to-end sales operations, from prospecting to closing Deliver training on our tech platforms, services, and products Provide excellent customer support and after-sales service Collaborate with a high-performing on-site team to meet sales goals. Preferred Candidate Profile : 2–6 years of experience in sales or business development Strong communication & interpersonal skills Proven ability to meet sales targets and manage client relationships Experience in tech, electronics, or mobile device industries is a plus Bachelor’s degree in Business, Marketing, or a related field A collaborative mindset and the ability to thrive in a fast-paced environment. Why Mercantile Pacific? Be part of a global circular economy leader Work with cutting-edge AI and supply chain tech Thrive in a mission-driven, fast-moving organization Join a diverse and global team working in 80+ markets Show more Show less

Role Description: The Accounts Receivable Executive is responsible for managing the company’s receivables, ensuring timely collection of payments, maintaining accurate financial records, and supporting cash flow management. This role involves interacting with clients, resolving payment issues, and ensuring compliance with company policies and accounting standards. Key Responsibilities: 1. Invoicing and Payment Processing: Generate and issue accurate invoices to customers in a timely manner. Monitor accounts to ensure payments are received according to agreed terms. Process and record incoming payments, ensuring proper allocation to invoices. 2. Customer Account Management: Maintain up-to-date records of customer accounts, including outstanding balances. Follow up with customers on overdue invoices via calls, emails, or official letters. Resolve payment disputes and discrepancies effectively, coordinating with relevant departments. 3. Reconciliation and Reporting: Reconcile accounts receivable records with the general ledger. Prepare regular reports on accounts receivable status, including aging analysis. Assist in month-end and year-end closing activities related to accounts receivable. 4. Compliance and Documentation: Ensure adherence to company policies and accounting standards in all receivables activities. Maintain organized documentation of invoices, receipts, and correspondence with customers. Assist in internal and external audits by providing necessary records and explanations. 5. Collaboration and Communication: Work closely with the sales and customer service teams to address billing queries. Collaborate with finance colleagues to ensure alignment of accounts and cash flow planning. Provide feedback to management on customer payment trends and risks. Preferred Candidate Profile: The ideal candidate is a detail-oriented and dependable finance professional with a strong track record in managing accounts receivable operations. They excel at maintaining accurate financial records and are adept at handling high volumes of transactions while meeting deadlines. With strong organizational and time-management skills, they can effectively juggle priorities and ensure timely invoicing and collections. Their communication and interpersonal skills enable them to build positive relationships with clients and internal teams, while their problem-solving abilities help resolve discrepancies and payment issues efficiently. A commitment to confidentiality and financial integrity is essential, along with the ability to work both independently and as part of a collaborative team environment. Required Qualifications: Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Minimum 5 years of experience in accounts receivable or a similar role. Proficiency in accounting software and MS Office, particularly Excel. Knowledge of accounting principles and practices, including reconciliation and reporting. Show more Show less

Role Description: We are seeking an experienced and proactive IT Manager to oversee and manage our office and operations IT infrastructure across multiple locations, including Singapore, the UAE, India, and other global sites. This critical role encompasses the management of network and Wi-Fi infrastructure, video conferencing systems, and printing solutions, as well as the IT management of specialized machines in our factories and warehouses. Additionally, the IT Manager will be responsible for managing our Microsoft 365 environment and user accounts across various systems. In collaboration with the IT Architect, this role will lead the implementation of a Single Sign-On (SSO) solution to streamline user access and enhance security. Key Responsibilities: Oversee the network and Wi-Fi infrastructure across office, warehouse, and factory locations, ensuring high availability and performance. Implement and maintain robust security measures for networks and devices. Manage and optimize video conferencing solutions, ensuring seamless communication across global sites. Oversee the setup and maintenance of printing solutions for all locations via interactions with vendor teams and contractors across countries. Manage the IT systems of specialized machines used in factory and warehouse operations. Ensure proper integration and connectivity of operational IT systems with broader company infrastructure. Administer and maintain the Microsoft 365 environment, including email, Teams, SharePoint, and other productivity tools. Oversee user account management across all systems, ensuring secure access control. Support onboarding and offboarding processes by managing account creation, permissions, and deactivation. Collaborate with the IT Architect to design and implement a Single Sign-On (SSO) solution to enhance security and simplify user authentication. Monitor and manage IT security measures across devices and systems to protect against threats. Work closely with the IT Architect to align office and operational IT systems with the overall IT architecture and strategy. Preferred Candidate Profile: The ideal candidate is a proactive IT leader with experience in managing IT infrastructure across office and operational settings, including factories and warehouses. They are comfortable working in a fast-paced, multi-country environment and bring hands-on expertise in Microsoft 365, network and device security, and systems integration. Experience in implementing enterprise-level solutions like SSO is a strong plus. Required Qualifications: Master’s degree in business administration with majors in Human Resources or a related field from a Tier 1 business school. Bachelor’s degree in Information Technology, Computer Science, or a related field. 5+ years of experience in IT management, preferably in a multi-site, global organization. Proven experience managing network infrastructure, Wi-Fi systems, and Microsoft 365 environments. Familiarity with operational IT systems, including factory or warehouse machinery IT integration, is a strong advantage. Expertise in managing network security and implementing secure IT practices. Strong knowledge of video conferencing tools (e.g., Teams, Zoom) and printing solutions. Familiarity with SSO solutions and user authentication best practices. Excellent troubleshooting and problem-solving skills for IT hardware and software issues. Strong project management skills to lead IT implementations and upgrades. Excellent communication and collaboration skills to work effectively with teams and vendors. Adaptable and solution-focused, with the ability to respond to IT challenges in dynamic environments. Show more Show less

We're Hiring | Accounts Receivable Intern – Kolkata Are you a motivated finance or accounting student looking to kick-start your career in a dynamic and supportive environment? We're offering an exciting Accounts Receivable Internship that will give you hands-on experience and exposure to real-world finance operations. Position : Accounts Receivable Intern Location : Kolkata, West Bengal (On-site) Type : Internship | Full-Time Start Date : Immediate Roles and Responsibilities - Perform data entry and maintain accurate records in Excel Retrieve sales documents and invoices for audits and bank queries Update customer payment reports and assist in financial reconciliations Communicate with suppliers to collect product pricing and quotations Support document filing, scanning, and digital organization Assist with daily and monthly reporting tasks Collaborate with the finance team on ad-hoc projects and analysis Qualifications - Students currently pursuing a degree in Accounting, Finance, or a related field Previous internship or experience in an accounting/finance role is preferred Working knowledge of Microsoft Excel (PivotTables, VLOOKUP is a bonus!) Attention to detail, good organizational skills, and a strong work ethic Clear communication and willingness to learn Familiarity with accounting software (Tally, QuickBooks, SAP) is a plus What You'll Gain: Real-world exposure to AR processes in a professional setting Mentorship from experienced finance professionals A boost to your resume with meaningful responsibilities A collaborative, growth-focused company culture Show more Show less

Role Description: We are seeking a detail-oriented and proactive Process Manager / Business Analyst to join our team. This pivotal role is responsible for documenting, analyzing, and improving business processes across the organization, ensuring operational efficiency and alignment with strategic objectives. The successful candidate will collaborate closely with business process owners to create a comprehensive business process map, identify opportunities for improvement, and recommend IT tools to optimize workflows. Additionally, the role involves writing detailed requirements documents to guide IT development efforts, bridging the gap between business needs and technical solutions. Key Responsibilities: 1. Business Process Documentation: · Document all business processes across the organization into a comprehensive and up-to-date business process map. · Ensure processes are accurately represented, standardized, and accessible to stakeholders. · Maintain and regularly update the process documentation to reflect organizational changes. 2. Process Analysis and Improvement: · Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. · Propose and implement operational improvements in collaboration with business process owners. · Develop and enforce process standards to ensure consistency and quality across the organization. 3. IT Tool Recommendations and Integration: · Identify and recommend IT tools and solutions to enhance process efficiency and automation. · Collaborate with IT teams to ensure tools align with business needs and integrate seamlessly with existing systems. · Support the deployment and adoption of IT tools, including training and user support. 4. Requirements Gathering and Documentation: · Collaborate with business process owners to gather and understand requirements for IT development. · Write clear and detailed requirements documents to serve as the foundation for technical development. · Act as the liaison between business units and IT teams, ensuring alignment and understanding of requirements. 5. Collaboration and Stakeholder Management: · Work closely with business process owners to ensure a thorough understanding of their processes and needs. · Facilitate workshops and meetings to gather input, validate processes, and align stakeholders. · Build strong relationships across departments to foster collaboration and ensure project success. Preferred Candidate Profile: The ideal candidate is detail-oriented and highly organized, capable of efficiently managing multiple tasks and shifting priorities. They bring a proactive, solution-driven mindset and are always looking for ways to improve processes and outcomes. Strong facilitation and communication skills are essential, as the role involves leading workshops, discussions, and collaborative sessions to drive alignment and results. Required Qualifications Education and Experience: · Bachelor’s degree in business administration, Industrial Engineering, Information Systems, or a related field. · 5+ years of experience in process management, business analysis, or a similar role. · Experience with process mapping tools (e.g., Visio, Lucidchart, ARIS) and IT requirement documentation. Skills and Competencies: · Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma) and best practices. · Excellent analytical skills with the ability to identify inefficiencies and propose effective solutions. · Proficiency in writing clear, detailed, and structured requirements documents. · Familiarity with IT systems, tools, and their role in supporting business processes. · Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders. Show more Show less

Role Description: We are seeking a detail-oriented and proactive Process Manager to join our team. This pivotal role is responsible for documenting, analyzing, and improving business processes across the organization, ensuring operational efficiency and alignment with strategic objectives. The successful candidate will collaborate closely with business process owners to create a comprehensive business process map, identify opportunities for improvement, and recommend IT tools to optimize workflows. Additionally, the role involves writing detailed requirements documents to guide IT development efforts, bridging the gap between business needs and technical solutions. Key Responsibilities: 1. Business Process Documentation: · Document all business processes across the organization into a comprehensive and up-to-date business process map. · Ensure processes are accurately represented, standardized, and accessible to stakeholders. · Maintain and regularly update the process documentation to reflect organizational changes. 2. Process Analysis and Improvement: · Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. · Propose and implement operational improvements in collaboration with business process owners. · Develop and enforce process standards to ensure consistency and quality across the organization. 3. IT Tool Recommendations and Integration: · Identify and recommend IT tools and solutions to enhance process efficiency and automation. · Collaborate with IT teams to ensure tools align with business needs and integrate seamlessly with existing systems. · Support the deployment and adoption of IT tools, including training and user support. 4. Requirements Gathering and Documentation: · Collaborate with business process owners to gather and understand requirements for IT development. · Write clear and detailed requirements documents to serve as the foundation for technical development. · Act as the liaison between business units and IT teams, ensuring alignment and understanding of requirements. 5. Collaboration and Stakeholder Management: · Work closely with business process owners to ensure a thorough understanding of their processes and needs. · Facilitate workshops and meetings to gather input, validate processes, and align stakeholders. · Build strong relationships across departments to foster collaboration and ensure project success. Preferred Candidate Profile: The ideal candidate is detail-oriented and highly organized, capable of efficiently managing multiple tasks and shifting priorities. They bring a proactive, solution-driven mindset and are always looking for ways to improve processes and outcomes. Strong facilitation and communication skills are essential, as the role involves leading workshops, discussions, and collaborative sessions to drive alignment and results. Required Qualifications Education and Experience: · Bachelor’s degree in business administration, Industrial Engineering, Information Systems, or a related field. · 5+ years of experience in process management, business analysis, or a similar role. · Experience with process mapping tools (e.g., Visio, Lucidchart, ARIS) and IT requirement documentation. Skills and Competencies: · Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma) and best practices. · Excellent analytical skills with the ability to identify inefficiencies and propose effective solutions. · Proficiency in writing clear, detailed, and structured requirements documents. · Familiarity with IT systems, tools, and their role in supporting business processes. · Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders. Show more Show less

Accounts Payable Executive Location: Kolkata, India Role Description: We are seeking a detail-oriented Accounts Payable Executive to manage and oversee the company's payment processes. The role involves handling invoices, verifying transactions, ensuring timely payments, and maintaining financial records. The ideal candidate should have strong knowledge of accounting, excellent organizational skills, and experience in accounts payable operations within a fast-paced environment. Key Responsibilities: · Invoice Processing & Verification – Review and process supplier invoices, ensuring accuracy and compliance with company policies · Payments & Reconciliation – Prepare and execute payments to vendors, reconcile accounts payable ledgers, and resolve discrepancies. · Vendor Management – Maintain good relationships with suppliers, address payment queries, and negotiate payment terms when necessary. · Expense & Compliance Management – Ensure all transactions comply with tax regulations, internal controls · Reporting & Documentation – Generate reports on accounts payable aging, cash flow projections, and maintain accurate financial records. · Cross-Department Coordination – Work closely with procurement, finance, and operations teams to ensure smooth processing of payables. Preferred Candidate Profile: The ideal candidate is a seasoned finance professional with a strong background in accounts payable, bringing over 8 years of hands-on experience in managing end-to-end AP processes in fast-paced business environments. With a degree in Accounting, Finance, or a related field, they are well-versed in ERP systems such as SAP, Oracle, NetSuite, or QuickBooks, and can adapt quickly to new financial technologies. They possess a sharp eye for detail, strong analytical thinking, and the ability to troubleshoot discrepancies efficiently. Excellent communication skills and a diplomatic approach to vendor interactions are key to their success. The candidate should also be comfortable managing high-volume transactions, ensuring compliance with internal controls, and collaborating closely with procurement and finance teams to streamline payment cycles and optimize working capital. Qualifications & Skills: · Bachelor’s degree in Accounting, Finance, or a related field. · 8+ years of experience in accounts payable or finance-related roles. · Proficiency in accounting software (e.g., SAP, Oracle, NetSuite, QuickBooks, or similar ERP systems). · Strong attention to detail, analytical mindset, and problem-solving skills. · Excellent communication and vendor negotiation abilities. Show more Show less

Job Title: General Ledger (Inter-Company) and Taxation Location: Kolkata Job Type: Full-time About the Role: We’re looking for a detail-oriented finance professional to join our team as a General Ledger (Inter-Company) and Taxation Specialist . In this role, you’ll manage inter-company transactions, ensure accurate journal entries, support tax compliance (including indirect tax), and help maintain financial accuracy across our entities. This position plays a critical role in reconciling balances, supporting audits, and ensuring compliance with accounting standards and tax laws. Key Responsibilities: Reconcile inter-company accounts and ensure accurate journal entries Manage indirect tax reporting and filings (e.g., VAT, sales tax) Ensure compliance with local and international tax regulations Collaborate with internal finance, tax, and accounting teams Support year-end closing and external audit processes Monitor and implement tax updates and changes across regions. What We’re Looking For: Bachelor’s degree in Accounting, Finance, or related field 5+ years of experience in general ledger accounting, inter-company processes, and taxation Strong knowledge of accounting principles and indirect tax laws Proficiency in ERP systems (e.g., SAP, Oracle) and financial software Excellent attention to detail, analytical skills, and problem-solving ability Professional certification (e.g., CPA, ACCA) is a plus Why Join Us: Opportunity to work on complex, global financial operations Collaborative and supportive team environment Professional growth and development opportunities Show more Show less

Location - Kolkata Role Description: We are looking for a dynamic and target-driven Sales Specialist to lead core sales efforts across the European and American regions . This role is responsible for identifying prospects, nurturing client relationships, and closing deals that contribute directly to revenue growth. The candidate will focus on penetrating new markets, managing the complete sales cycle, and aligning solutions to client needs within competitive and fast-paced industries. Success in this role demands strong business acumen, a deep understanding of Western sales dynamics, and a proactive approach to achieving sales targets in diverse and mature markets. Key Responsibilities: 1. Market Development & Strategy Analyse market trends and develop strategic sales plans tailored to regional dynamics. Identify new business opportunities and key growth areas. Collaborate with marketing teams to align go-to-market strategies. 2. Client Relationship Management Build and maintain relationships with key clients and stakeholders. Act as the primary contact for client inquiries and ensure timely resolution. Conduct regular client reviews to assess satisfaction and upsell opportunities. 3. Sales Execution & Target Achievement Meet and exceed monthly and quarterly sales targets. Execute product pitches and negotiate commercial terms with clients. Manage the complete sales cycle from prospecting to closing. 4. Reporting & Analytics Maintain accurate CRM records and sales pipeline updates. Prepare sales forecasts and performance reports. Monitor KPIs and adjust strategies based on performance data. 5. Cross-functional Collaboration Work closely with product, finance, and customer support teams. Provide customer feedback to inform product development. Support marketing in creating region-specific content and campaigns. Preferred Candidate Profile: The ideal candidate will have a minimum of 2 years of proven sales experience within fast-paced industries such as FMCG, banking, loans, equity, or telecom. They should possess a strong understanding of sales dynamics in European and American markets, with the ability to adapt strategies to diverse customer segments and regional preferences. A consultative selling style, exceptional interpersonal skills, and a track record of achieving and exceeding sales targets are essential. Candidates who are proactive, data-driven, and capable of working cross-functionally will thrive in this role. Required Qualifications: Education & Experience Bachelor’s degree in Business Administration (BBA) or a related field is required. MBA or equivalent postgraduate degree is highly preferred. Minimum of 2 years of professional experience in sales, preferably within FMCG, banking, loans, equity, or telecom sectors. Demonstrated success in managing sales pipelines and achieving revenue targets. Skills & Competencies Strong communication and negotiation skills with a customer-centric mindset. Familiarity with CRM platforms and sales reporting tools. Ability to work independently and collaboratively across cross-functional teams. Analytical thinking and adaptability to changing market trends. Proficiency in English; multilingual skills are an added advantage.

Location: Dubai Role Description: The role of Process Engineer is to provide technical support to opera9on by developing and refining procedures for device remanufacturing specifically on the dis-assembly, repair, testing, and re-assembly ensuring consistent output that meets quality standards. They are assigned to conduct deep dive analysis on the top defects that causes low yield and formulate improvement plans. Key Responsibilities: • Drives the implementation of new and improved manufacturing processes • Plans the execution of various engineering deliverables such us continuous improvement projects, KPIs. • Evaluates production capacity and capabilities to balance production processes to improve operational KPIs (Yield, First Time Quality and Reship) • Identifies and analyzes resolution to production issues and bottlenecks • Develops process reporting system for yield monitoring • Leads major projects and supports new product development • Guides and monitors the completion of projects from start to finish on time and within the budget • Identifies cost savings projects and designs • Work closely with all departments to introduce continuous improvement • Performs other related tasks as may be required Preferred Candidate Profile: The ideal candidate brings a strong understanding of process flows, root cause analysis, and continuous improvement techniques (such as Lean, Six Sigma, or Kaizen). They will work closely with production, quality, and engineering teams to identify bottlenecks, reduce waste, and implement sustainable improvements that enhance overall opera9onal performance. Required Qualifications: • Graduate of Engineering course preferably Mechanical, Electrical, Electronics & Communications Engineering, Computer Engineering, Chemical Engineering, Material Science or related technical field. • At least five (5) years of experience in a manufacturing environment • Practical experience in Product and Process Engineering with major OEM companies, ideally with experience in the cell phone industry/business. • Proficient in various statistical tools and other continuous improvement methodology such as but not limited to Process capability, Measurement Systems Analysis, Analysis of Variance, FMEA, Correlation and regression & Design of Experiments • Proficient in Electronic Circuitry, Material Science and Metrology • Experience in managing process improvement projects. • Possess strong interpersonal skills and an ability to lead, develop, coach, mentor a team of technician • Strong data analysis skills using Excel, Minitab, or other tools • Excellent communication and cross-functional collaboration abilities • Detail-oriented, organized, and process-driven • Ability to work in a fast-paced, deadline-driven environment

Please note: This position is based in Dubai, and candidates must be willing to relocate to Dubai to be considered, as the role requires on-site involvement in daily operations. Role Description: The Process Trainer is responsible for developing, implementing, and delivering training programs to ensure that employees understand and follow standard operating procedures (SOPs), safety protocols, and best practices within the production or manufacturing environment. The role requires effective communication, technical expertise, and the ability to assess employees' skills and knowledge for continuous improvement. Key Responsibilities: • Design and develop training materials, manuals, and SOPs tailored to the production processes and procedures • Conduct training sessions on process standards, equipment operation, safety standards, quality protocols, and other process-related topics • Assess employees’ skill levels and provide ongoing coaching and support to improve their performance • Monitor training outcomes, track progress, and ensure that all employees are up to date on their certifications • Collaborate with production and quality teams to align training programs with company goals and compliance requirements • Conduct on-the-job training, workshops, and refresher courses for new and existing employees • Conduct regular process certification, multi-skilling and cross training within the manufacturing process. • Ensure that training is compliant with industry standards and internal quality control policies • Maintain accurate records of training sessions, attendance, and certification results • Identify areas for process improvement and suggest updates to training materials as needed Preferred Candidate Profile: The ideal candidate for the Process Trainer role is a skilled communicator with a solid understanding of production processes and a passion for employee development. They are patient, organized, and able to deliver training in an engaging and efficient manner while ensuring employees achieve proficiency in their roles. Required Qualifications: • Bachelor’s degree in Engineering, Industrial Technology, or a related technical field • 3+ years of experience in a training, production, or manufacturing environment, with a focus on process training • Strong knowledge of standard operating procedures (SOPs), production processes, and safety regulations • Proven ability to develop training materials, deliver effective training sessions, and assess employee performance • Excellent communication and presentation skills, with the ability to train individuals and groups effectively • Skilled in using learning management systems (LMS) and digital training tools • Patience, adaptability, and a strong problem-solving approach • Ability to work with cross-functional teams and ensure training aligns with quality and production goals • Certification in Training or Instructional Design (e.g., TWI, Six Sigma) is a plus

Job Summary: We are seeking a proactive and detail-oriented Admin Executive to manage a range of administrative responsibilities, both in-office and related to travel coordination. The ideal candidate will be responsible for handling day-to-day office operations, managing travel bookings (including flights, hotels, and transport), coordinating visa applications, and ensuring smooth and efficient administrative support across departments. Key Responsibilities: Travel & Visa Coordination: Plan and book domestic and international flights for employees. Coordinate hotel accommodations and ground transportation. Handle end-to-end visa application processes, including document collection, submission, and follow-ups. Maintain travel records and ensure compliance with company travel policies. Liaise with travel agencies and visa consultants as needed. General Administrative Support: Oversee office maintenance, cleanliness, and facility management. Manage office supplies and ensure timely procurement. Coordinate with vendors and service providers. Support onboarding of new employees (ID cards, seating, basic amenities). Manage meeting room bookings and assist in organizing internal events. Handle courier services and manage incoming/outgoing mail. Maintain and update administrative records and documentation. Requirements: Bachelor's degree in Business Administration or a related field. 2–4 years of relevant experience in office administration and travel coordination. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in MS Office (Word, Excel, Outlook). Ability to work independently and manage time effectively. Ability to negotiate rates with Travel Vendors Familiarity with visa and travel documentation processes is a must. Preferred Skills: Experience working with travel agencies or travel management systems. Prior experience in a corporate setup.

IT Manager (Office equipment, mobile device management and networking) Location: Kolkata, India Job Summary We are seeking an experienced and proactive IT Manager to oversee and manage our office and operations IT infrastructure across multiple locations, including Singapore, the UAE, India, and other global sites. This critical role encompasses the management of network and WiFi infrastructure, video conferencing systems, and printing solutions, as well as the IT management of specialized machines in our factories and warehouses. Additionally, the IT Manager will be responsible for managing our Microsoft 365 environment and user accounts across various systems. In collaboration with the IT Architect, this role will lead the implementation of a Single Sign-On (SSO) solution to streamline user access and enhance security. Key Responsibilities: 1. IT Infrastructure Management: Oversee the network and WIFI infrastructure across office, warehouse, and factory locations, ensuring high availability and performance. Implement and maintain robust security measures for networks and devices. Manage and optimize video conferencing solutions, ensuring seamless communication across global sites. Oversee the setup and maintenance of printing solutions for all locations. 2. Operational IT Management: Manage the IT systems of specialized machines used in factory and warehouse operations. Ensure proper integration and connectivity of operational IT systems with broader company infrastructure. Develop and enforce maintenance schedules and protocols for IT systems supporting operations. 3. Microsoft 365 and User Account Management: Administer and maintain the Microsoft 365 environment, including email, Teams, SharePoint, and other productivity tools. Oversee user account management across all systems, ensuring secure access control. Support onboarding and offboarding processes by managing account creation, permissions, and deactivation. 4. Security and SSO Implementation: Collaborate with the IT Architect to design and implement a Single Sign-On (SSO) solution to enhance security and simplify user authentication. Monitor and manage IT security measures across devices and systems to protect against threats. Implement tools and best practices for user authentication, password management, and device security. 5. Cross-Functional Collaboration: Work closely with the IT Architect to align office and operational IT systems with the overall IT architecture and strategy. Partner with operational teams to understand their IT needs and ensure systems support business goals. Act as the primary point of contact for IT-related issues across global locations, coordinating with external vendors as needed. Preferred Candidate Profile: The ideal candidate for the IT Manager role is a proactive and detail-oriented professional with the ability to manage and support IT systems across diverse global locations. They possess excellent communication and collaboration skills, enabling them to work seamlessly with internal teams and external vendors. Adaptable and solution-focused, they thrive in dynamic environments and are quick to respond to evolving IT challenges. With strong organizational abilities, they can effectively prioritize tasks and oversee multiple IT projects simultaneously, ensuring smooth operations and continuous improvement across the organization’s technological infrastructure. Required Qualifications: Education and Experience: · Bachelor’s degree in Information Technology, Computer Science, or a related field. · 5+ years of experience in IT management, preferably in a multi-site, global organization. · Proven experience managing network infrastructure, WiFi systems, and Microsoft 365 environments. · Familiarity with operational IT systems, including factory or warehouse machinery IT integration, is a strong advantage. Skills and Competencies: · Expertise in managing network security and implementing secure IT practices. · Proficiency in Microsoft 365 administration and user account management. · Strong knowledge of video conferencing tools (e.g., Teams, Zoom) and printing solutions. · Familiarity with SSO solutions and user authentication best practices. · Excellent troubleshooting and problem-solving skills for IT hardware and software issues. · Strong project management skills to lead IT implementations and upgrades.

Job Title: Admin Associate Location: Kolkata Department: Administration Salary: ₹15,000 – ₹25,000 per month (based on experience and skillset) JOB SUMMARY: We are looking for a dependable and detail-oriented Admin Associate to support daily office operations and travel coordination tasks. The ideal candidate will assist in handling administrative duties, managing logistics, and ensuring smooth day-to-day functioning of the office environment. KEY RESPONSIBILITIES: Travel & VISA Support: Assist in booking domestic and international flights, hotels, and ground transport for employees. Coordinate basic travel documentation and support visa application processes by gathering required documents. Maintain and update travel logs and expense records. Work closely with travel agencies and internal teams to ensure timely arrangements. Office Administration: Monitor office supplies and coordinate replenishment. Support general office upkeep, housekeeping coordination, and vendor management. Handle basic facility requests and follow up on maintenance needs. Assist with courier dispatch and receipt tracking. Coordinate meeting room schedules and basic internal event arrangements. Employee Support: Help in onboarding tasks such as preparing welcome kits, ID cards, and seating arrangements. Maintain and update administrative records and assist in report preparation. QUALIFICATION: Bachelor’s degree in any discipline (Business Administration preferred). 1–3 years of experience in administration, office coordination, or support functions. Proficiency in MS Office (Excel, Word, Outlook). Good organizational and multitasking skills. Strong communication and interpersonal abilities. Ability to manage time effectively and work under minimal supervision. PREFFERED CANDIDATE: Experience with travel coordination or working with travel vendors. Familiarity with visa documentation or corporate travel processes. Prior experience in a professional or corporate setup is an advantage.

About the Role: We are seeking a proactive and enthusiastic HR Intern to support our Talent Acquisition efforts. This internship is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment processes and contribute directly to building high-performing teams. Key Responsibilities: Assist in sourcing candidates through job portals, social media, and internal databases Screen resumes and shortlist profiles based on job requirements Coordinate interview schedules between candidates and hiring managers Draft and post job descriptions on various platforms Maintain candidate records and update the applicant tracking system (ATS) Communicate with candidates professionally and provide timely updates Support in employer branding activities and career page updates Assist in collecting and analyzing recruitment data and reports Participate in campus hiring or internship drives (if applicable) Requirements: Completed a degree in Human Resources, Business, Psychology, or a related field Strong interest in recruitment and talent acquisition Excellent communication and interpersonal skills Good organizational and multitasking abilities Familiarity with LinkedIn and other sourcing platforms is a plus Basic knowledge of ATS tools (preferred but not mandatory) What You Will Gain: Hands-on experience in modern recruitment practices Exposure to different sourcing techniques and hiring tools Insight into candidate experience and employer branding Mentorship from experienced HR professionals A chance to make a tangible impact on hiring outcomes

You are seeking a data-driven and creatively inclined Brand Performance Marketing Manager to lead the intersection of brand storytelling and performance-driven growth. Your responsibility will be to develop integrated marketing strategies that build brand equity while driving measurable outcomes across digital channels. You will be responsible for strategizing and executing full-funnel marketing strategies that combine brand-building and performance marketing objectives. Your role will involve aligning creative messaging and campaigns with customer journeys to maximize reach, engagement, and conversions. Additionally, you will own the performance metrics for brand campaigns (awareness, reach, engagement) and performance campaigns (ROAS, CAC, LTV). Your primary tasks will include planning, launching, and optimizing paid media campaigns across various channels such as Google, Meta, YouTube, programmatic, and more. You will be required to manage agency partners and internal teams to deliver high-performance outcomes. Continuous A/B testing of creatives, copy, and audience targeting for improved performance will also be part of your responsibilities. Collaboration with brand, design, and content teams is essential to ensure a unified voice and strong brand identity across all touchpoints. You will work on driving content marketing strategies that support SEO, storytelling, and community engagement. Generating insights from campaign data to inform optimization decisions, tracking, analyzing, and reporting KPIs across channels to stakeholders regularly will be crucial. Utilizing tools like GA4, Meta Ads Manager, Google Ads, and CRM systems to refine targeting and personalization is also a part of your role. Cross-functional collaboration with product, sales, design teams, customer experience, and CRM teams is necessary to align marketing efforts with business objectives and drive retention and upsell strategies. To be successful in this role, you are required to have a Bachelor's degree in Marketing, Business, or a related field; an MBA is a plus. You should possess at least 5 years of experience in digital or performance marketing with a focus on brand-led growth. Proven success in managing integrated campaigns across multiple channels with measurable ROI is crucial. Strong analytical skills with a deep knowledge of performance tools (GA4, Meta, Google Ads, etc.), excellent project management, and communication skills are essential. A passion for storytelling, creative thinking, and understanding consumer behavior will be beneficial. Preferred experience includes a background in D2C, e-commerce, SaaS, or high-growth consumer tech. Hands-on experience with MarTech tools, CRM systems, and automation platforms, as well as experience working with creative teams or leading creative production, will be advantageous.,

Job Summary: We are seeking a highly driven and experienced Sales Manager with a strong background in the smartphone and telecom industry. The ideal candidate will have a proven track record in hardcore Sales, channel development, and team leadership within companies such as Reliance Jio, VI (Vodafone Idea), Airtel, or leading smartphone brands. This role demands deep market knowledge, strong retail and distribution management skills, and the ability to consistently deliver on aggressive sales targets in a competitive telecom environment. Key Responsibilities: 1. Sales Target Achievement Drive primary and secondary sales to meet monthly, quarterly, and annual targets. Track and monitor team performance against sales KPIs. Execute sales strategies to maximize revenue and market share. 2. Team Leadership & Development Lead, train, and motivate a team of Field Sales Executives or Territory Sales Officers. Conduct regular performance reviews and field coaching. Foster a results-oriented culture within the team. 3. Channel & Distribution Management Develop and maintain strong relationships with distributors, retailers, and trade partners. Ensure efficient product placement, availability, and visibility across channels. Expand distribution reach in underserved or high-potential markets. 4. Market Intelligence & Competition Tracking Analyse market trends and gather insights on competitor strategies. Share timely feedback with product and marketing teams. Recommend local-level promotional activities based on insights. 5. Reporting & Compliance Maintain accurate sales reports, forecasts, and documentation. Ensure adherence to company policies, credit norms, and operational standards. Coordinate with logistics, finance, and other teams for smooth execution 6. Field Operations & Travel • Travel regularly for sales operations, market visits, training, and retail/distributor events. • Represent the company at trade meets, roadshows, and promotional events. • Ensure on-ground execution aligns with brand standards and regional strategies. Preferred Candidate Profile: The ideal candidate will have 4–8 years of hands-on, hardcore Sales experience, preferably in the telecom sector with companies such as Reliance Jio, Vodafone Idea (VI), Airtel, or similar high-growth, high-pressure industries. Candidates should have a strong track record of consistently achieving or exceeding sales targets, managing large distributor and retailer networks, and leading on-ground sales teams. Familiarity with urban and rural distribution models, excellent interpersonal and negotiation skills, and the ability to thrive in a fast-paced, performance-driven environment are essential. Required Qualifications: Education & Experience Graduate or Postgraduate in Business, Marketing, or a related field. 4–8 years of hardcore field sales experience, with a background in telecom (preferably Reliance Jio, VI, Airtel). Proven track record of consistently meeting or exceeding sales targets and managing distribution/channel networks. Skills & Competencies Strong leadership, team management, and performance coaching abilities. Excellent communication, negotiation, and interpersonal skills. Proficient in MS Office, CRM tools, and sales reporting systems. Ability to thrive in fast-paced, target-driven environments with minimal supervision. Deep understanding of urban and rural retail dynamics and market expansion strategies.

The CRM Manager position focuses on developing and implementing strategies to enhance customer engagement, retention, and lifetime value. You will be responsible for managing customer data, analyzing user behavior, and executing personalized marketing campaigns to improve customer satisfaction and loyalty. Your key responsibilities will include: - Developing and implementing a CRM strategy for customer acquisition, retention, and loyalty for mobile devices. - Defining and optimizing customer journeys for different segments, including new, existing, and returning customers. - Leading the integration and maintenance of CRM software. You will also be expected to: - Analyze customer data, purchase behavior, and feedback to identify trends and opportunities. - Collaborate with cross-functional teams to enhance the customer experience. - Ensure data accuracy, compliance, and security in line with GDPR or other data protection regulations. Additionally, you will be responsible for: - Creating and managing automated email, SMS, and push notification campaigns to enhance engagement. - Developing loyalty programs and promotions to boost repeat purchases and customer lifetime value. - Working closely with customer service teams to enhance support and reduce churn rates. Qualifications and Skills required for this role include: Experience: - 3-5+ years in CRM management, preferably in the mobile devices, telecom, or e-commerce industry. - Experience with CRM platforms such as Salesforce, HubSpot, Zoho, and marketing automation tools. Technical & Analytical Skills: - Strong understanding of customer data analytics, segmentation, and reporting. - Familiarity with AI-driven CRM tools, predictive analytics, and machine learning for personalized campaigns. - Proficiency in Excel, SQL, or BI tools is a plus. Soft Skills: - Excellent communication, problem-solving, and leadership skills. - Ability to work in a fast-paced, data-driven environment.,