Information Technology Expert

8 years

0 Lacs

Posted:6 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Summary

Technology Expert


Education and Qualification

Required

  • Bachelor’s degree in project management, Business, IT, Engineering, or related field
  • 8+ years

    of IT infrastructure experience, with at least

    3–5 years in Level 3 / senior engineer role

    .
  • Familiarity with ITIL concepts (especially Incident Management).
  • Strong hands-on experience with

    VMware vSphere suite

    (6.x/7.x/8.x), including HA/DRS, vMotion, SRM, vSAN.
  • Good to have experience with

    Citrix Virtual Apps & Desktops

    , Citrix Cloud, and ADC (NetScaler).
  • In-depth knowledge of

    networking concepts

    (TCP/IP, VLANs, VPN, firewalls & switching).
  • Advanced administration of

    Azure Cloud

    services and

    Azure Active Directory

    .
  • Experience with

    hybrid identity management

    (Azure AD Connect, ADFS, SSO, MFA, Conditional Access).
  • Strong troubleshooting and performance optimization skills.
  • Excellent communication skills and ability to interact with clients, vendors, and stakeholders.


Preferred

Preferred any 2 Certifications:

  • VMware Certified Professional (VCP-DCV)
  • Citrix Certified Associate/Professional (CCA-V, CCP-V)
  • Microsoft Certified: Azure Administrator Associate / Solutions Architect Expert
  • Networking certifications (CCNA/CCNP, Sonicwall, Pfsense)

Technical Skills:

  • Strong experience with: Advanced level of troubleshooting on

    VMware

  • Familiarity with

    MFA

    ,

    Conditional Access

    , and

    email security platforms

    .
  • Excellent troubleshooting, communication, and customer service skills


This section highlights additional, desirable qualifications, such as advanced degrees, specialized certifications, or skills that would enhance a candidate's suitability but are not mandatory.


Responsibilities

  • Act as escalation point (L3) for complex issues related to VMware, Citrix, Networking, Azure, and Azure AD.
  • Design, implement, and support VMware virtualization infrastructure (vSphere, ESXi, vCenter, vSAN, HA/DRS, SRM).
  • Manage and optimize Citrix environments (Citrix Virtual Apps & Desktops, StoreFront, Citrix ADC/NetScaler).
  • Configure, monitor, and troubleshoot enterprise networking (LAN/WAN, firewalls, VPNs, routing, switching, load balancers,).
  • Administer and secure Microsoft Azure environments (IaaS, VMs, storage, backup, monitoring).
  • Manage Azure Active Directory & Identity Services (SSO, MFA, Conditional Access, Intune, Entra ID, AD Connect).
  • Perform root cause analysis (RCA) and implement preventive measures for recurring incidents.
  • Support migrations, upgrades, and large-scale infrastructure projects with minimal downtime.
  • Develop and maintain technical documentation, runbooks, and SOPs.
  • Mentor L1/L2 engineers and contribute to knowledge sharing within the team.
  • Ensure compliance with security best practices and organizational policies.

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