Information Technology Delivery Manager

As a Delivery Manager, your role will involve overseeing multiple technical projects, managing client relationships, and ensuring successful delivery of solutions. You will be responsible for client management, resource allocation, project delivery, and team support. Your key responsibilities will include: - Building and maintaining strong relationships with clients through regular feedback sessions and meetings - Planning and coordinating release schedules with clients while considering resource availability - Ensuring proper risk management during product releases and deployments - Facilitating effective communication between clients and development teams - Overseeing resource allocation and availability across projects - Managing team leaves and scheduling to ensure uninterrupted project delivery - Coordinating with team leads, QA, and developers to maintain delivery checklists - Monitoring and supporting the professional growth of team members - Ensuring all project deliverables meet quality standards and timelines - Maintaining comprehensive documentation of project processes and progress - Implementing and overseeing standardized checklists for different roles (QA, Developer, Team Lead) - Coordinating release management and deployment processes The qualifications required for this role include: - Minimum 3 years of experience in project management with direct client handling - Strong problem ownership and excellent communication skills - Experience in managing technical teams and software development projects - Proven ability to work onsite and adapt to client requirements - Strong understanding of software development life cycle and agile methodologies - Excellence in risk management and problem-solving In addition, you should possess key competencies such as problem ownership, high intent towards learning, over-communication, excellent professional behavior, strong technical understanding of software development processes, ability to identify and nurture high-performing team members, experience in resource planning and bench management. Furthermore, there are additional requirements for this role, including: - Willingness to work in different time zones when required - Ability to manage multiple projects simultaneously - Experience in documentation and process improvement - Strong stakeholder management skills,