Job Purpose: 1. Check submitted manuscripts in through ScholarOne by ensuring that they confirm to the submission criteria and are ready for the peer review process. 2. Invite, assign, and assist reviewers who need to complete their reviews through ScholarOne3. Follow up with editors, associate editors (if applicable), reviewers and authors who have not completed their tasks by the deadline defined. 4. Ensure that authors of accepted manuscripts complete and submit the electronic contributor form. 5. Check accepted manuscripts to ensure that all the necessary components are present and ready for the Production team prior to export. This includes, but is not limited to, checking manuscripts to ensure that author contact information is up to date, all files are in an editable electronic format, permissions for copyrighted material are collected, and references confirm to the appropriate style (APA, Chicago, ASA, AMA, CSE, etc.). 6. Export accepted manuscripts from ScholarOne to the Production Editor no later than the article deadlines, as defined by the Production Editor. 7. Respond to queries from journal editors, associate editors (if applicable), authors, reviewers, and KGL staff. 8. Maintain the email templates and periodically update the email templates to suit the needs of the individual journal. 9. On those of your journals with ‘Editorial Assistant’ support, you will be responsible for the overall peer review health of the journal including troubleshooting on the sites, managing editor relationships (both Journal Editors and Associate Editors where applicable), follow-ups with various constituents, providing guidance to the Editorial Assistant, and be a first point of escalation for the ‘Editorial Assistant’ queries. Filling up and maintaining the Daily Tracker for all tasks that you are working on. 10. E-mail the PRA user performance report each week to the Peer review Supervisor and the US Manager. 11. Periodically run reports out of SchloarOne. 12. Ensuring that the overdue task report that the PRS circulates is populated with the comments for your journals each week before the meeting. 13. Troubleshoot to ensure that each ScholarOne site is functioning properly. 14. Keep ScholarOne sites up-to-date and in line with global initiatives and standards. Key Accountabilities: Productivity Standards: 1. Handle submissions based on the numbers mentioned in the yearly WAP following the successful completion of your training, which will be transitioned to you in a phased manner. 2. Respond to any email inquiries from journal editors, associate editors (if applicable), authors, reviewers, and other KGL staff within 24 hours of receipt (excluding weekends and holidays only), and respond in a clear, articulate, and organized manner. 3. Occasional correspondence with the support staff at ScholarOne may be necessary to troubleshoot issues within site. 4. Assist the journal editor and/or KGL staff with any projects or initiatives, as requested. 5. Act as point of contact between the individual journal editors and KGL to communicate updates, information, and progress pertaining to the peer review process. 6. Refer to and adhere to the Journal Editor’s Guide for assigned journals SKILLS This includes, but is not limited to, the following: 1. Contribute ideas and give feedback in a concise and productive way 2. Be available to provide support to peer review team members on select journals as needed and defined by your supervisor 3. Participate in projects, committees, or task forces as assigned by departmental supervisor 4. Willingly contributes work and efforts to achieve group success. Participates actively in team decision making. Works well with other team members and does not contribute to unproductive group conflict. 5. Communicate effectively with all; helpful and cooperative; should be courteous and disciplined (work). 6. Engage in other activities, as needed, to achieve company and department goals If you're interested and qualified, please share your CV at Ashish.kumar@kwglobal.com
